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DO NOT DO ANYTHING WHILST THE POWER IS CONNECTED> Pull the plug and then check the following - Whilst I have limited experience with coffee machines (working on them), I once worked on electronic equipment. I would suggest that there may be a dry solder joint or earth problem. Check your soldered joints if they look bright and shiney they should be OK but if they look dull/grey they may need re-soldering. Check the earth wires and their connection to the frame. If they are not loose check for corrosion between the connector and the frame. Any of these can cause intermitten faults. They are also cheaper to fix than a control box.
My Brugnetti Viola has been having issues for a while and following Murphys Law when I took it in to the service centre it showed no sign of the issue so I took it home with no answers. The problem is the the pump not initiating when it should or cutting out when the group is pouring. I know it is hard to know without seeing the machine and the issue but are intermittent problems gererally caused by a wiring fault or control box?
All other issues that I know of and the service people have said have been checked
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