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Diamond Italia/La Nuova Era Cuadra

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  • TC
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    [split] [link=http://coffeesnobs.com.au/YaBB.pl?num=1234788611/3#3][splithere][/link][splithere_end]

    Leave a comment:


  • EspressoBob
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Hi guys,

    The La Nuova Era (Cuadra) Authorized service agent in Sydney is:

    ESPRESSO CONNECT
    9 KESLO STREET
    BURWOOD HEIGHTS 2136 NSW
    PHONE: 02 9817 8000

    Cheers

    Damiano from Espresso Italia

    Leave a comment:


  • Koffee_Kosmo
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Another point, that many dont think about is

    People move due to various factors
    Sometimes to the next suburb
    Sometimes to the next town or city
    Sometimes to another state

    Originally posted by 605443554E79654940404343260 link=1246415338/39#39 date=1277776777
    From the point of view of reliability and good service long term, why are you looking at equipment that you say is not available in your area? What happens when you have a warrantable problem?What happens after the period of guarantee has lapsed?Dont you want, or find comfort in, the thought of buying locally and being able to access convenient local support for years to come?

    Have you asked the importer if he has an agent to refer you to in Sydney?

    Rather than saying you are finding it difficult to find a certain brand / model in your local area ask rather, what good name brands and models are already available in your local area covering a good range of purchase prices, and with already established local support.It doesnt have to be any more difficult than necessary.
    Its good to be able to have reliable parts / service close by no mater where you live or move to

    KK

    Leave a comment:


  • Adriano
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Originally posted by 7E4A5D4B50677B575E5E5D5D380 link=1246415338/39#39 date=1277776777
    Ciao Ristretto and welcome to CS.

    I wasnt going to enter the discusison as it seems it concerns another site sponsor but now that you mention you are in Sydney.......

    Advice freely given without any commercial interest:  

    I continue to marvel at people buying equipment by mail order from all over the country when they have reputable equipment vendors in their own areas selling a goodly number of machines of various brands and models. Some of them CS sponsors......

    From the point of view of reliability and good service long term, why are you looking at equipment that you say is not available in your area? What happens when you have a warrantable problem?  What happens after the period of guarantee has lapsed?  Dont you want, or find comfort in, the thought of buying locally and being able to access convenient local support for years to come?

    Haave you asked the importer if he has an agent to refer you to in Sydney?

    Rather than saying you are finding it difficult to find a certain brand / model in your local area ask rather, what good name brands and models are already available in your local area covering a good range of purchase prices, and with already established local support.  It doesnt have to be any more difficult than necessary.

    Hope this helps.

    Regardz,
    Attilio
    very first CS site sponsor.
    Yes I have asked if there is a Sydney rep for the vendor and there is for both service and warranty. And everytime I do a search for the cuadra I cant find a Sydney based vendor. This is why I posted what I posted. Thanks

    Leave a comment:


  • Fresh_Coffee
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Ciao Ristretto and welcome to CS.

    I wasnt going to enter the discusison as it seems it concerns another site sponsor but now that you mention you are in Sydney.......

    This Advice to CS members given freely & without any commercial interest intended:  

    I continue to marvel at people buying equipment by mail order from all over the country when they have reputable equipment vendors in their own areas selling a goodly number of machines of various brands and models. Some of them CS sponsors......

    From the point of view of reliability and good service long term, why are you looking at equipment that you say is not available in your area? What happens when you have a warrantable problem?  What happens after the period of guarantee has lapsed?  Dont you want, or find comfort in, the thought of buying locally and being able to access convenient local support for years to come?

    Have you asked the importer if he has an agent to refer you to in Sydney?

    Rather than saying you are finding it difficult to find a certain brand / model in your local area ask rather, what good name brands and models are already available in your local area covering a good range of purchase prices, and with already established local support.  It doesnt have to be any more difficult than necessary.

    Hope this helps.

    Regardz,
    Attilio
    very first CS site sponsor.

    Leave a comment:


  • Adriano
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Thanks for the info so far guys. My budget is a big factor at this stage. I cant really afford a machine in the 2500 range. After speaking to a seller who sells both the Isomac and Cuadra, they said that the Isomac actually runs hotter than the Cuadra. So now Im totally confused.

    I think Im going to have to go out and find a place to test in Sydney. But Im finding it difficult to find someone that has stocks the Cuadra in Sydney.

    Leave a comment:


  • TC
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Originally posted by 6441574C444B4A250 link=1246415338/36#36 date=1277726701
    Sorry I started a new thread because I wanted to compare to the Millennium as well, but I didnt really make myself clear.
    One is an Italian HX machine with 1.2L boiler and circa 20kg. The other one is an Asian assembled ( :-/) 1.8L machine which weighs more like 14kg and has plastic sides and runs red hot (or at least it did in one I played with in Diamonds showroom)...

    I have not seen inside the Millenium so cant comment on that, but was unimpressed with what I saw in the Diamond, which I classified as the 1st appliance HX machine I had seen. We refused to range it.

    These are big decisions and you need to live with a machine every day. You want something which is well manufactured and user friendly. If you have to fight the machine for a cup, you will not be inclined to use it and you blows your dough.

    I get to use a variety of machines every day and see inside them as well when we do service work- so I reckon I can make pretty fair comparisons, perhaps moreso than a bloke who saw a cheapy machine, purchased it and has managed to make a coffee or two with it. Of course hes happy, but what about in two years?  

    At the less expensive end of our range, nothing in our range comes close to the build quality of the Diadema Junior Plus semi-auto. Good thing is that they dont break either.

    My advice is to make sure that you buy the right machine, not neccessarily the cheapest and if that means waiting for a little while to accumulate some extra folding stuff, do it!

    Also, find a dealer who can bench test your machine, set it correctly as required, assist with training and more importantly, repair your machine if something goes wrong. There are way too many mobs around interested in shifting boxes and grabbing cash these days. After sales support? Good luck... :

    Leave a comment:


  • Adriano
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Originally posted by 653A22343F3438313132323A3639570 link=1246415338/35#35 date=1277726054
    Welcome Ristrett0,

    Seeing that you used the search function and found an identical thread, it would have been good if youd posted in it rather than creating more of the same...

    Threads merged :

    2mcm

    Sorry I started a new thread because I wanted to compare to the Millennium as well, but I didnt really make myself clear. :-/

    Leave a comment:


  • TC
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Welcome Ristrett0,

    Seeing that you used the search function and found an identical thread, it would have been good if youd posted in it rather than creating more of the same...

    Threads merged :

    2mcm

    Leave a comment:


  • Adriano
    replied
    Cuadra by La Nuova Era

    Hi Guys!!

    I have been reading this forum for a while and researching and I have finally decided on a Cuadra from Espresso Italia!

    I was originally going for an Isomac Millennium Cooltouch (new model) though I stumbled across the Cuadra while researching. Obviously the Cuadra being cheaper though almost the same quality as the Isomac I thought Id go for the Cuadra.

    Before I make my purchase I thought Id start up an account here and ask all of you very experienced coffee snobs your opinion. Ive searched the forum and came across this thread http://coffeesnobs.com.au/YaBB.pl?num=1246415338 which caused me a little grief, though I did notice the date is quite old when it was first started. My question here is: have the problems been fixed since the thread was posted? & Is the Millennium really better than the Cuadra and why?

    Thanks in advance

    Leave a comment:


  • TC
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    Originally posted by 7D7164644F737C757D100 link=1246415338/33#33 date=1275393488
    so its gotta be more reliable, right?
    It would need to be...

    I am going to call it as I saw it. When I evaluated the Diamond machine as a potential range candidate way back then, I rejected it as a hot running, poorly laid out, entry level Asian manufactured HX machine. In service, it would have been nasty and expensive to maintain in my opinion.

    We have a client who experienced terminal failures of three of these machines (purchased elsewhere) in a row. He spat the dummy, most probably lost his dough (Diamond machine as they were going under) and purchased a Giotto.

    I havent seen one since then, but it would want to have improved a whole heap to be of any competition to anything Italian or Spanish at the circa $2k mark. :-? Keep in mind that whats inside counts as well. Attilio hit the nail on the head a few posts up 

    So there it is....Thats my opinion.

    Chris

    Leave a comment:


  • matt_clem
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    I just went to look at one at Espresso Italia (site sponsor) - and theyre cheaper now.
    They were confident about the build quality, parts and serviceability.

    If there are no bad experiences, I might give it a go. Its replacing a Sunbeam EM6910 - so its gotta be more reliable, right?

    Leave a comment:


  • sparky2904
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    i can only say that i have owned one for nearly 2 years and have had no issues in that time.i do not have any technical knowledge and can only comment on the coffee i make,which is consistant and enjoyable.
    my wife and i enjoy both the results and the looks of the machine

    Leave a comment:


  • vicroamer
    replied
    Re: Diamond Italia/La Nuova Era Cuadra

    There does not seem to be a lot of info around on the Cuadra so when I came across a thread on a German forum with pics of the internals I thought I may as well post a link on this thread, it may help armchair researchers doing there homework. Click Here

    Leave a comment:


  • jayjay
    replied
    Re: Any owners of the La Nuova Era Cuadra?

    hi guys,
    Ive had my bright red cuadra now for 3 months and am very happy with it so far. The shop I bought it from said they could adjust the temperature to suit the type of roast I prefer. So, I asked the roaster who I buy my beans from about the right temp for the roast I like and then had the shop guy tweak the temperature settings to 93 degrees which is apparently where my roasted beans perform their best. And apparently its no big deal to change the temp settings again if I want, but i havent had any need so far.
    lurrrv my first coffee of the day

    Leave a comment:

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