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Rocket Giotto issue

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  • Rocket Giotto issue

    I’m experiencing an issue with my (usually trusty) Rocket Giotto where I flip the lever to start extraction but sporadically it pushes out hot air instead of water, and the usually noisy pump goes super quiet. I’ve uploaded a video at the link below which demonstrates it. The machine is about 7 years old and hasn’t skipped a beat albeit one issue a few years ago which the store I bought it from sorted it out. I’m not sure if they’re still in operation as I haven’t heard from them on the above issue I contacted them about so any Melbourne based trusted repairer suggestions would be hugely appreciated.

    https://www.dropbox.com/s/13njrq00ik..._3771.MOV?dl=0

    Cheers

    Paul

  • #2
    Rick Bond the Coffee Machinist is highly recommended. He's in Northcote. If you're not close he's worth the trip.

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    • #3
      Sent you a pm

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