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Simonelli Musica lux side panels help

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  • #16
    Originally posted by Caffeinator View Post
    Agreed. It's unacceptable and they have a duty to look after you. You need to exercise your rights under ACL.

    Side panels should be expected to last for at least 3 years. At the very most, you should be responsible for no more than the associated costs to fit them.
    I contacted simonelli Australia no response, then I contacted simonelli in Italy they responded and gave me the aussie distributor espresso Mechanics. Simonelli weren't overly empathetic just flogged it off. Its poor manufacturing, I'll just need to buy new panels. It does make a good coffee

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    • #17
      Originally posted by Paulfl View Post
      I contacted simonelli Australia no response, then I contacted simonelli in Italy they responded and gave me the aussie distributor espresso Mechanics. Simonelli weren't overly empathetic just flogged it off. Its poor manufacturing, I'll just need to buy new panels. It does make a good coffee

      Who did you actually buy the machine from?

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      • #18
        I pm you before (not sure if you saw the pm). I'd like your old lux panels to mess with if you get new ones.

        I still think the non lux would fit, but you would need to remove all the lux gear.
        I think I saw the parts diagram, and there was no difference in the mounting of the panels, so I figured they are interchangeable

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