I pm you before (not sure if you saw the pm). I'd like your old lux panels to mess with if you get new ones.
I still think the non lux would fit, but you would need to remove all the lux gear.
I think I saw the parts diagram, and there was no difference in the mounting of the panels, so I figured they are interchangeable
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Originally posted by Paulfl View PostI contacted simonelli Australia no response, then I contacted simonelli in Italy they responded and gave me the aussie distributor espresso Mechanics. Simonelli weren't overly empathetic just flogged it off. Its poor manufacturing, I'll just need to buy new panels. It does make a good coffee
Who did you actually buy the machine from?
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I contacted simonelli Australia no response, then I contacted simonelli in Italy they responded and gave me the aussie distributor espresso Mechanics. Simonelli weren't overly empathetic just flogged it off. Its poor manufacturing, I'll just need to buy new panels. It does make a good coffeeOriginally posted by Caffeinator View PostAgreed. It's unacceptable and they have a duty to look after you. You need to exercise your rights under ACL.
Side panels should be expected to last for at least 3 years. At the very most, you should be responsible for no more than the associated costs to fit them.
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Agreed. It's unacceptable and they have a duty to look after you. You need to exercise your rights under ACL.Originally posted by shauno View PostUnder the ACL you could reasonably expect the structure of the machine to last more than 3 years, hence it should be covered by warranty.
Raise that with the distributor or retailer...
Side panels should be expected to last for at least 3 years. At the very most, you should be responsible for no more than the associated costs to fit them.
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Under the ACL you could reasonably expect the structure of the machine to last more than 3 years, hence it should be covered by warranty.
Raise that with the distributor or retailer...
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Even $500 is still highway robbery for a couple of painted plastic panels, if this was the US their Lemon Laws would be having you a brand new machine quicksmart.
For something so fundamental to fail as the panels on the side I really think you should ask for a replacement even it was a refurb or a full refund. This is like having a car one year out of warranty and having the doors fall off. There is an onus on the manufacturer to provide goods of acceptable quality even outside warranty periods under Australian consumer law. Get in touch with you state office of fair trading and start a claim and I would be taking photos and posting to the Simonelli Facebook/Instagram accounts and dropping poor reviews on the review websites until you get taken seriously.
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It just thin poor quality plastic. Espresso Mechanics Australia's Simonelli distributor has a bunch of panels on order it will cost around 500 whick is reasonable.
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Leaving machine on the sunny breakfast bar?
Oh... Flouro lights did it
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That's what they look like on the pics. The soft flexible led tubes.
Maybe one of those sign guys, the plastic moulding guys, maybe they know the product simonelli used and how to replace it.
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Message them maybe. They are right across the road from simonelli factory.
Any cheaper option is going to take effort.
What about some of the led flexible waterproof tubes. Can they be adhered to the plastic?
Not really sure what is broken on yours, and I think uv and leaving the led on might shorten the plastics life
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Side panels are available from elektros.
Or make some timber custom panels.
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Can you replace the side panels with the “plain” versions? They won’t light up, but would be a lot cheaper...
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