Nothing in the world is perfect, you can expect to have an issues with something sooner or later, the key is...can you easily fix it yourself, even with a little help form the seller or manufacturer. Just think if you had to take your machine in to the dealer like you do your car - ugh. However, if you can fix it at home, its sooo much better. I love my ECM, its a machine that was built in Italy and finished in Germany, the best of both coffee worlds.

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