hi! Joined Coffee Snobs today to troubleshoot some issues with our Giotto machine. It is the "Giotto Premium" which was purchased new in 2003 and has given us endless enjoyment as well as a few problems over the years. We have had several different service organisations work on this machine over time which has solved some issues, but created others.
After it came back the last time everything went well for a time, but then it had startup issues. When switching it on the usual click then the pump would start for a few seconds and the boiler would start heating up. Then we noticed that it took a few "clicks" before the pump engaged and the heating started. Now, it can take an hour or more of constant clicking before it fires. Sometimes it could click all day without firing.
Simple fix, I decided to just leave it on once it fired up & came to pressure, as it switched the boiler on & off as normal to keep the pressure stable at 1.1 bar. PROBLEM: My wife keeps turning it off - she's a compulsive switch flicker & cant see the point in having it on all night.
Recently, after clicking for a while, the pump kicked in but didn't stop after a few seconds - just kept going and water started flowing out all over the bench. I think that's just a hose or connection, or even a pipe failure, but I haven't investigated the cause yet.
We also get a large amount of leaking from the brewing head as the coffee is pouring, probably needs the seal replacing or the basket holder has worn to a point where it doesn't fit properly on the seal any more. I have searched for instructions to remove the screen & seal, but have not found any instructions or advice on how I go about doing this, and I am a bit wary of just attacking it with a screwdriver in case I do more harm than good.
Any advice on these issues is gratefully appreciated!
After it came back the last time everything went well for a time, but then it had startup issues. When switching it on the usual click then the pump would start for a few seconds and the boiler would start heating up. Then we noticed that it took a few "clicks" before the pump engaged and the heating started. Now, it can take an hour or more of constant clicking before it fires. Sometimes it could click all day without firing.
Simple fix, I decided to just leave it on once it fired up & came to pressure, as it switched the boiler on & off as normal to keep the pressure stable at 1.1 bar. PROBLEM: My wife keeps turning it off - she's a compulsive switch flicker & cant see the point in having it on all night.
Recently, after clicking for a while, the pump kicked in but didn't stop after a few seconds - just kept going and water started flowing out all over the bench. I think that's just a hose or connection, or even a pipe failure, but I haven't investigated the cause yet.
We also get a large amount of leaking from the brewing head as the coffee is pouring, probably needs the seal replacing or the basket holder has worn to a point where it doesn't fit properly on the seal any more. I have searched for instructions to remove the screen & seal, but have not found any instructions or advice on how I go about doing this, and I am a bit wary of just attacking it with a screwdriver in case I do more harm than good.
Any advice on these issues is gratefully appreciated!




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