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Sunbeam EM0480 - Dead after 2 weeks use

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  • Sunbeam EM0480 - Dead after 2 weeks use

    My Sunbeam EM0480 started to make some strange noises today - like the revs of a car slowing down before it finally stalls...and then it just stopped.

    I opened it up, unblocked any coffee that was in and around the burr and the shaft itself, but nothing - dead as a doornail.

    Does anyone know where Sunbeam are likely to replace it for me or will I they send it away to be repaired?

    To be honest I wont be keeping it either way. I really think its piece of cheap plastic rubbish and makes a hell of a mess, but I would like to recoup some of my money on ebay (or on CS).

    Thanks tony

  • #2
    Re: Sunbeam EM0480 - Dead after 2 weeks use

    Take it back to the retailer ASAP and have it exchanged
    They will deal with the return paperwork
    KK

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    • #3
      Re: Sunbeam EM0480 - Dead after 2 weeks use

      It really is a shame Sunbeam didnt put a tiny bit more effort into this grinder. If it had metal burr carriers and better QA Im sure people would pay an extra $100 for it.

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      • #4
        Re: Sunbeam EM0480 - Dead after 2 weeks use

        Originally posted by 7C67667130383A30080 link=1254658748/0#0 date=1254658748
        My Sunbeam EM0480 started to make some strange noises today - like the revs of a car slowing down before it finally stalls...and then it just stopped.

        I opened it up, unblocked any coffee that was in and around the burr and the shaft itself, but nothing - dead as a doornail.

        Does anyone know where Sunbeam are likely to replace it for me or will I they send it away to be repaired?

        To be honest I wont be keeping it either way. I really think its piece of cheap plastic rubbish and makes a hell of a mess, but I would like to recoup some of my money on ebay (or on CS).

        Thanks tony
        If it is the Motor.. Then I believe it is covered for greater than 2 years...

        I have not yet seen  or heard of one failing...  But its an electronic piece of equipment and NO manufacturer is  100%.

        In addition, if the bean hopper is not in correctly it can cause all sorts of problems as it manages teh safety interlock..

        Just be aware...  That I have seen one example where A stone/piece of metal got caught and that did cause some damage and  the motor stooped..   Thought that may have been a over current protecting but the owner was a Forum hit and run and never returned to explain what happened...

        If a straight fail, then SB will replace...  If a stone or other item has caused the problem ?????

        Originally posted by 4346494E424B0A544649270 link=1254658748/2#2 date=1254692532
        It really is a shame Sunbeam didnt put a tiny bit more effort into this grinder. If it had metal burr carriers and better QA Im sure people would pay an extra $100 for it.
        Actually they needed a 3rd model with the extra issue of burr carriers... Thus a 0480 and 0450 and 0490 (I wish)

        Other wise it puts it up into the Rocky ball park in the $$$ values. AT $150 - $190 it is ideally placed in teh market...

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        • #5
          Re: Sunbeam EM0480 - Dead after 2 weeks use

          Thanks for the replies guys.

          Either way, I wont be keeping it - its let me down once too many times. Having a dead grinder on a public holiday when I cant buy a replacement is a stark reminder that you get what you pay for.

          If anyone knows of anywhere in Sydney that is open today where I could buy a decent grinder, let me know. A rocky is an obvious choice.

          Comment


          • #6
            Re: Sunbeam EM0480 - Dead after 2 weeks use

            Sunbeam replaced it with a new one for me this morning.

            I will be selling this however as I want to get a better grinder.

            Will list in the classifieds section.

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