Hi all,
Im keen to gather opinion on a plan I have for Melbourne domestic clients- initially with grinders only. I think its easy to get a good idea of what a machine is like in a demo situation, but harder to absorb the nuances of grinders....
For those wanting to try a grinder before purchase, we have the following idea:
We invoice you and charge your card for a new grinder and provide you with a demo grinder for 48 hours for use in your home only and for trial only. The grinder price is RRP less 5%.
When you return the grinder in the same condition as supplied, we refund your card payment less a $40 trial fee which is credited to your purchase of a grinder if you choose to buy from Talk Coffee.
Subsequent loans would attract a small non-refundable hire fee of $25.
If you liked your loan grinder and decided you wanted one, youd simply return the demo and swap it for a brand new one and the trial fee is waived. If you were lucky and took a brand new grinder home, you simply inform us that you are going to keep it!
On return we inspect the grinder to see that all is well and the grinder is returned in the state in which it was borrowed. The borrower is liable for repair or replacement as required should the grinder be damaged.
If the grinder is not returned within 48 hours, we charge a $50 per day non-refundable hire fee.
Our eventual grinder offer might commence with:
Ascaso i-mini/i-home
Compak K3T/K3E
Mazzer mini-manual
Macap M4/M4D
ECM KS/Best
What do you think guys?
Chris
Im keen to gather opinion on a plan I have for Melbourne domestic clients- initially with grinders only. I think its easy to get a good idea of what a machine is like in a demo situation, but harder to absorb the nuances of grinders....
For those wanting to try a grinder before purchase, we have the following idea:
We invoice you and charge your card for a new grinder and provide you with a demo grinder for 48 hours for use in your home only and for trial only. The grinder price is RRP less 5%.
When you return the grinder in the same condition as supplied, we refund your card payment less a $40 trial fee which is credited to your purchase of a grinder if you choose to buy from Talk Coffee.
Subsequent loans would attract a small non-refundable hire fee of $25.
If you liked your loan grinder and decided you wanted one, youd simply return the demo and swap it for a brand new one and the trial fee is waived. If you were lucky and took a brand new grinder home, you simply inform us that you are going to keep it!
On return we inspect the grinder to see that all is well and the grinder is returned in the state in which it was borrowed. The borrower is liable for repair or replacement as required should the grinder be damaged.
If the grinder is not returned within 48 hours, we charge a $50 per day non-refundable hire fee.
Our eventual grinder offer might commence with:
Ascaso i-mini/i-home
Compak K3T/K3E
Mazzer mini-manual
Macap M4/M4D
ECM KS/Best
What do you think guys?
Chris


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