Re: Breville BCG800 Smart Grinder
Manufacturing tolerances make this difficult in a volume product, to get it right for every unit costs money and I think the right cost/benefit decision has been made (personal opinion).
I understand why volume retailers dont include shims as standard as it may potentially confuse their customers (as long as there are instructions on how to obtain them for the better informed consumers).
It is even nicer to know that retailers who would reasonably expect their customers to be well informed (as part of the sales process if not before), include the kit as standard.
Originally posted by 21202A392722384B0 link=1288871951/374#374 date=1304160897
I understand why volume retailers dont include shims as standard as it may potentially confuse their customers (as long as there are instructions on how to obtain them for the better informed consumers).
It is even nicer to know that retailers who would reasonably expect their customers to be well informed (as part of the sales process if not before), include the kit as standard.


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