Hello there fellow CSers I just took the step to upgrade one of my Mini-Es to a Kony-E (its quite the unit on my kitchen top) I set it up as soon as i purchased it yesterday, loaded it up with some CSs "Sumatran Mandheling Select" and hit the double dose button and then again and again to get the coffee running through the grinder. It came out rather fine and in square blocks from the static screen at the end of the shoot. I adjusted it over and over until i had a grind setting i as happy with but still had madly excessive clumping. So i just decided to take it as coarse as needed before the clumping stopped and the it was more like corse sand in consistency. Anyway so after playing around it dialed it into where i thought was best and it still clumped bad. I switched to a blend to see if it was by any chance the coffee, still clumping and then switched again to another SO and still the same. In the frustration i just dosed my PF anyway and distributed the best I could with the clumps, tamped and pulled the shot, it was to coarse. I did some further dialing in and was getting closer to the right flow rate but blondeing rather fast. After all of this decided to manually de-clumped and pulled a great tasting shot. I know there are quite a few CSs out there swearing by and using a Kony-E at home and there has been posts about this before but i havent seen any follow ups on if those people resolved the clumping. Some people removed the static screen, others dealt with it and some are told its going to take a good 25kgs of coffee to go through it before the burrs bed in and it comes into its own and some have just not had this issue at all. Has anyone out there with a Kony-E experienced this straight out of the box and where you able to resolve this issue? Does any of us know what causes this? I purchased it from a Mazzer importer and CS sponsor Genovese Coffee Those guys where pretty awesome about it, they said theyd seen this issue before and didnt think running a ton of coffee through it was improve it. They made me at home, made me an espresso ground with a Kony-E funnily enough which didnt clump and said theyd happy exchange it for what ever else i wanted at the price i paid if i couldnt get it sorted by monday. I badly want to keep this on my bench though, thoughts anyone? In advance thanks for looking at this post




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