New Breville BCG820 "Smart Grinder Pro"

[bokka]

Is anyone else having a problem with the BCG820 not grinding fine enough? Does anyone know if you can fit shims onto this model?

I have adjusted the top burr to 1, and also down to grind size of 1 but it's not fine enough for the dual boiler using freshly home roasted beans. I've emailed Breville who replied with the very unhelpful hint of 'try using the dual wall filters'...

Hi Tangles.

Yes I have the same problem - have had the machine for over a year now and still struggling to get what I want out of it.
As I bought my Gaggia Classic second hand I've never been sure if its my grinder or gaggia thats the problem. I've adjusted the OPV pressure on my Gaggia and its at 9 bar, so it lends me to think its a problem with the grinder.

On the breville I set the bur to 1 and the grind setting to 1 and still couldn't choke my machine - got about 40 ml of espresso in 25 second from 18g of ground at this setting.

At this stage I'm thinking I need to either test the grinder with another machine, or test another grinder with my gaggia...If anyones up near Hornsby in Sydney and is willing to help out let me know.

I've also tried going to the other way - moving the burr to 7 and the grind back to 6 or 3, and it just gushes... I'm running out of ideas how I can try and fix it.

[tangles]

Is anyone else having a problem with the BCG820 not grinding fine enough? Does anyone know if you can fit shims onto this model?

I have adjusted the top burr to 1, and also down to grind size of 1 but it's not fine enough for the dual boiler using freshly home roasted beans. I've emailed Breville who replied with the very unhelpful hint of 'try using the dual wall filters'...

[raybau]

My 800 just spat the chewy. Made this weird grinding noise (trust me, it wasn't normal) and now doesn't deliver the correct dosage and grinds way to fine (coffee results in burnt disgusting goo).

Good news is, they have a 2 year replacement warranty, so now I upgrade to a 820 for free! Yippy!

Mine has just done exactly this, but unfortunately almost 3 years old. So now the dilemma is whether to just go the cheap option for an 820 to replace it for a couple of hundred $$ or do the major upgrade. It's supporting a EM7000 machine, and has always ground decent coffee.

[ecks]

Hi guys I am new here but I like what I see.

Two days ago I purchased the Breville Dual Boiler Espresso Machine with BCG820 Grinder and today after set up and experimenting to find the perfect brew the grinder locked up and the motor started slipping. I attempted to clean the burs several times and after cleaning, the machine would spin freely without beans but as soon as I add beans the grinder seemed to lock up again. After the 5th attempt to clean the machine began operating normal again.


I would like to know if anyone else has experienced this and if you think this is a safety mechanism to save the motor or if it is possible that I have damaged the motor and will continue to get this issue?

[andyboy79]

Hello all

with out telling to much of a long story I have found that when keeping the bean hoper empty and only adding the 10g-18g i am getting no change in grind size, well thats what i am assuming whats happening.

I had my grind size on 8 and i would get a good shot so then i would change grind setting to 16 and still produce a perfect shot this is while having a empty hoper 10g of beans only.

So after pulling a perfect shot on grind 8 with only 10g of bean i would get a great shot, I then fill the hoper with beans and pull another shot with exactly the same setting (10g weighed after grinding) the coffee machine would completely chock up and i would have to dial it back to 14 to get a good coffee

If i keep beans in the hoper i get full grind setting control i.e. it changes the out come of the coffee but if empty the hoper i get hardly no adjustment

Any thought? is this normal? very confused!!

Cheers