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Baratza Sette 270Wi reliability

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  • Baratza Sette 270Wi reliability

    I know there's always been a question mark on the old model Sette reliability, but can anyone tell me if the new model Wi is any different? I'm impressed by how accurate the weighting system is and it seems to produce a good fluffy grind, but obviously reliability is a big factor too. My ideal grinder is the Mignon Silenzio but would like to save $ where possible if it can produce a similar result. Cheers

  • #2
    I am pretty sure they are mechanically identical, given that the upgrade from W to Wi involves simply replacing the front panel.

    BTW I have had a "W" for 18 months and it hasn't missed a beat. Most of the negative commentary seems to come from people who are expecting the kind of build seen in commercial machines which is like complaining about your Mazda because it isn't built like a Mack truck.

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    • #3
      Also curious! I was wondering of the 40 or so improvements they made to the 270Wi, whether any were regarding any durability or mechanical improvements. I was actually going to email them to ask this specifically. But if it's mechanically exactly the same build then obviously not. Unless the upgraded front panel helps with durability in some roundabout way (if it affects the motor-life, electrical components etc)?

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      • #4
        Also found this on Baratza's Sette FAQ page, so Baratza did make changes that simply upgrading the front panel won't necessarily upgrade:

        "Can I convert my 270W to a 270Wi?

        YES you can!*The process REQUIRES the use of an Apple phone or tablet*after physically replacing the display of your 270W*with a $30** 270Wi*display to install the software update. Learn more*here.
        It is important to note that retrofitting a 270W with the Wi*software pack doesn’t necessarily make the grinder work like a new 270Wi. We’ve made over 40 running changes to the Sette series since its introduction, each of which has a marginal impact on performance, most notably the repeatability of a dosing within a few tenths of a gram."


        Edit: Just reading through the FAQ, and it's actually really good, addresses a lot of concerns, worth a read.

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        • #5
          I wonder how they can improve the dosing to within a few tenths of a gram? It is almost always spot on with dose, and at worst, 0.1g out.

          Cheers

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          • #6
            Bumping for more opinions...

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            • #7
              Originally posted by artman View Post
              I wonder how they can improve the dosing to within a few tenths of a gram? It is almost always spot on with dose, and at worst, 0.1g out.

              Cheers
              ... and so is the digital timer on my three Mahlkoenig Varios also within 0.1g. Weighing it on the fly should make such accuracy even easier to achieve. I reckon even cafes will start to give dosers the flick.

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              • #8
                One thing they could do to always hit the exact weight is slow down the grind for the last half a gram.

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                • #9
                  It has an AC motor, so that's harder than it sounds.

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                  • #10
                    I've got a 270W in for repair and the inner bearing race in the gearbox had broken apart. The bearings went through the gears and stripped everything that was moving, it's all nylon in there (or some sort of plastic, not sure).

                    I don't think this is a common issue, not something I've read about before. Perhaps it was a quality issue on the older grinders, I believe this one is an old model.

                    The importer doesn't supply individual parts for the motor/gearbox, it's just replaced as one unit.

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                    • #11
                      Just updated my 270w to a 270wi. Simple process. Grinder works much better now. No waiting for scale calibration all the time. Seems to be smarter about guessing when to shut off to hit target weight. Seems a bit quite too. Read that the slightly slowed the motor. Also purchased the extended portafilter forks. Such a. Good upgrade. Fixes all the mess problems I had and let's me grind my 20g in 1 go instead of 2 x 10g. Has really turned my dosing into a one button press experience. Wife loves it

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                      • #12
                        Originally posted by mentasm View Post
                        Just updated my 270w to a 270wi. Simple process. Grinder works much better now. No waiting for scale calibration all the time. Seems to be smarter about guessing when to shut off to hit target weight. Seems a bit quite too. Read that the slightly slowed the motor. Also purchased the extended portafilter forks. Such a. Good upgrade. Fixes all the mess problems I had and let's me grind my 20g in 1 go instead of 2 x 10g. Has really turned my dosing into a one button press experience. Wife loves it
                        Where did you get the upgrade kit and extended forks please mate?

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                        • #13
                          Five senses coffee. Fork is on their online shop. Upgrade kit can be organized via parts@fivesenses.com.au. They say you need a trained technician to do it but so long as you avoid the large capacitor inside its fine. I told them that I would have my coffee mechanic do it. Took me about 15 mins including cleaning the burrs which were surprisingly clean even after 12 months.

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                          • #14
                            Originally posted by mentasm View Post
                            Five senses coffee. Fork is on their online shop. Upgrade kit can be organized via parts@fivesenses.com.au. They say you need a trained technician to do it but so long as you avoid the large capacitor inside its fine. I told them that I would have my coffee mechanic do it. Took me about 15 mins including cleaning the burrs which were surprisingly clean even after 12 months.
                            Thanks mate. I’ll get onto it!

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                            • #15
                              Hey guys I emailed Baratza directly asking about the changes made to the 270Wi, they got back to me pretty quickly and with a very helpful answer! Thought I'd post it here as it may be helpful. So my email to them was:

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                              "Hi guys! Love your work! My name is Simon from Australia, and I just had a quick question if that's okay.

                              Ever since the Sette 270W and 270Wi grinders have been released I've been very interested in them, but I've heard of a few issues customers have had with theirs (motors dying, not grinding etc).

                              I was wondering if these performance and durability issues have been fixed in designing the Sette 270Wi version?

                              I read this is the FAQ: "The 270Wi is a 270W further refined with over 40 separate mechanical, electrical and software improvements", and was wondering if in these 40 improvements there was work done to improve the durability/longevity (which is pretty important to me), or address those issues that were had by previous Sette models?

                              I love absolutely everything about this grinder, just want to make sure it's durable and will last before buying it . That being said I've read many many reports of people having absolutely no issues with their 270W and being super happy with it.

                              Thanks so much guys, appreciate any info you can pass on "

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