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purchase advice Ceado E37S

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  • purchase advice Ceado E37S

    Hi folks, looking at purchasing a new grinder and the Ceado E37s is on my shopping list. Has anyone got any feedback good or bad for me ? thanks in advance

  • #2
    Ceado isn't sold in Australia so you may not be flooded with replies.

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  • #3
    Only company selling them in Australia have terrible reviews. Bear in mind when buying from a company like this who directly import from Italy to fulfil orders that you will have virtually no after sales support.

    How did you come to this grinder to be on your shopping list given the immense range of quality, renowned grinders readily available from reputable sellers in Australia that can be easily researched online, most of which have comprehensive threads on this very forum? Seems a bit strange that you would just specifically mention this grinder.

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  • #4
    I have a Ceado E7. It's a great grinder, I have really enjoyed owning it and it has some innovative features.

    I know the E37s is a much higher spec model but.. I can attest to the quality of these things.

    - It is actually reasonably quiet, the "suspension system" does work as advertised
    - The E37s and E7 have the same basic access to the burrs. It is super convenient to clean out, and, true to their word, cleaning it out doesn't totally mess your grind settings up.
    - The E7 also has "steady lock", which works as advertised. It is quite stable in its grind setting.
    - It retains minimal grounds (around 2-3 grams). Even if you don't have the ability with the E37s to take off the top easily and sweep out the chute, I think the retention is quite acceptable for a flat burr.

    In comparison to my old Gino Rossi RR45, which I believe has a similar retail price, it is worlds better.

    I say go for it!

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    • #5
      I have the Ceado E6P, can also say this machine is high quality, well built, quiet, and very consistent. But as others have claimed, you more or less import it from Italy. Also consider it will not have the Australian Compliance Stamp, unlikely it will cause a fire, but if it does you might have insurance problems. But yes, they are nice units, I love mine.

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      • #6
        Originally posted by noidle22 View Post
        How did you come to this grinder to be on your shopping list...
        I can guess it's a WholeLatteLove ...

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        • #7
          Originally posted by gerbi View Post
          I can guess it's a WholeLatteLove ...
          Then we both found it from the same source [emoji3] I looked at the E37S, but the 1700 euro price tag was a bit much.

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          • #8
            I also came across this grinder and love the look of it and specs sound great. I can’t work out why no big retailers in Aus are importing them yet!
            I suggested it to the owner of a large coffee machine supply company and he said that he’s attempted contacting Ceado 12 months ago... I guess that meant that they didn’t get back to him.
            And then he said he thinks they are ugly [emoji23]

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            • #9
              Thanks all for the input and thoughts. I have been attempting to contact the Aus seller of the Ceado gear with no luck . Appears I am not the first to see their poor customer service so I may steer clear.

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            • #10
              Originally posted by marksosh View Post
              I have been attempting to contact the Aus seller of the Ceado gear with no luck . Appears I am not the first to see their poor customer service so I may steer clear.
              What a shame. It seems like a nice grinder.

              I always though Australian market is easy target for European brands since they don't have to make different version for 110V.

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              • #11
                Originally posted by gerbi View Post
                What a shame. It seems like a nice grinder.

                I always though Australian market is easy target for European brands since they don't have to make different version for 110V.
                They still have to make an Australian version and get Australian approvals etc. Functionally the same but there might be different requirements. Also Australia is only a small market compared to Europe / US and there are already a few comparable grinders so many manufacturers seem to not think it's worth their while.

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                • #12
                  I was looking at one and purchased a Macap M7D instead.

                  I wish I had just bought the E37S, but I haven't used one so don't know what I'm missing out on if anything. What turned me off was the comments on the distribution.

                  Looks like a fine machine, I'm not a home user and need support I can rely on, downtime isn't great, can you afford to be without the grinder if those issues arise?

                  If so, it does look nice, grinds are always neat and fluffy, sounds like it's quiet and well priced.

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                  • #13
                    purchase advice Ceado E37S

                    I wonder why grinders don’t typically use a “kettle” cord (same type of detachable power cord as desktop PC’s etc)?

                    That would make localisation a lot simpler

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                    • #14
                      Originally posted by herzog View Post
                      I wonder why grinders don’t typically use a “kettle” cord (same type of detachable power cord as desktop PC’s etc)?

                      That would make localisation a lot simpler
                      Because the underlying hardware isn't designed to run at different voltages. You only find those style of cords on equipment which runs off its own power supply so it's not a big deal to make it accept a range of voltages rather than just 240v or 110v...

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                      • #15
                        Kettles aren’t generally multi voltage though are they?

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