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Sunbeam EM0480 problem

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  • Jon
    replied
    Re: Sunbeam EM0480 problem

    Yeah I didnt see that. I had no web access yesterday, and so rang and spoke to a rep. I thought their word might supercede any printed matter.

    As it happens, there is no need for any receipt or anything. They have no problem determining the age as being less than 5 years, as its impossible to have an EM0480 that old.

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  • versatile
    replied
    Re: Sunbeam EM0480 problem

    "Sunbeam Cafe Series Coffee Grinder
    5 Year Motor Guarantee

    In order to be eligible for this Motor Guarantee you must complete the details on this form and send it to Sunbeam within 3 months from the date of purchase.

    Please attach a photocopy of your sales receipt and post to:"

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  • Jon
    replied
    Re: Sunbeam EM0480 problem

    Thank, youre right. the Sunbeam rep I spoke to yesterday didnt tell me that. Excellent.

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  • marcstolk
    replied
    Re: Sunbeam EM0480 problem

    If its the motor, it has a 5 year warrantee

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  • Jon
    started a topic Sunbeam EM0480 problem

    Sunbeam EM0480 problem

    My EM0480 is starting to seem a bit funny. It sounds as though it is labouring a bit, and has started to smell a bit if I grind more than a small amount. Its that sort of electric motor smell you get when appliances start to bugger up from working too hard.
    Sorry for the very technical description.
    Has anyone experienced this?
    Its out of warranty - should I take it to an authorised Sunbeam service place? Or is there somebody who is not Sunbeam authd but highly recommended? Thanks.
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