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Just an update. I bought an E37S and did my first latte this afternoon (I know the Italians do it before 11am but I couldn't wait, it's taken weeks to get exactly what I wanted) It took me three goes to dial in a shot , after establishing ground zero, before I lost patience and tried an espresso shot. It was magical. And this was with beans I had tried on my other grinders that we found too tropical in flavour notes. I can't wait until morning to use it again. Oh! and I negotiated a 3 year warranty for it. This has to be the most beautiful piece of machinery out of Venice ever exported except for one of their handmade facemasks.
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Well I actually paid for the full half hour. Thank you!
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Not less than 3 minutes ago. Downstairs at the reception desk!
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I agree with most stated re customs, voltage etc but they are the same grinder E37J and E37S. Don't forget under the amendments to Australian law consumers are entitled to have a warranty that reflects price, so the expectations for a $1000 grinder might be a third of a $3000 grinder where longevity and warranty is concerned.
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Different consumer law too. Protections under Australian consumer law far exceed those of the USA. You don't care about warranty or about extended warranties either for that matter.
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Different grinder, different voltage, different sales volume, different import fees (and GST), different distributor, different rules.
Sort of pointless comparing different regions as there are so many variables in warranty.
Australia is typically 1 year warranty on all consumer items regardless of manufacturer, the USA is often higher as they have 10 times the population and therefore higher sales and can wear longer warranty across the higher sales volume.
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The Australian warranty is one year. Surprising as on the Whole Latte Love US site they are three years.
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No. Anyone care to let me borrow their Lagom etc to try it out.
Here's what I sent to another CSer who is also considering a Ceado E37J
I did plenty of research and humming and hahing about the Ceado. The reviews were positive and it had some nice features, especially the ease of accessing the burrs for easier clean,ing something I have been lazy about with past grinders.
Great tasting shots. This is probably the main reason for buying a 'premium' grinder.
Short and solid with a smallish footptrint. The black model fits in well with my kitchen decor.
Quietness: I find it quiet enough, quieter than my previous Mazzer and Macap grinders.but ultimately, it is for you to decide. Ceado promotes the quietness of their grinders.
Adjustment: the collar adjustment is a bit stiff which makes it hard to get precise adjustments but this isn't a problem for me. My Macap has a worm drive and I find it a bit of a nuisance to adjust.
Timed dosing is a bit inconsistent. I'm thinking of just using non-timed and maybe even buy a scale.
Lumpy grinds: other users have noted this too. I put about 10kg through it before the grind became less lumpy. However, I have never experienced distribution problems. The lumpy grind isn't a problem for me.
Relatively slow: ~15 seconds for a 19g shot. This isn't really a problem for me .
The autostart means you don't have to hold the handle while dosing but... The grind tends to pile at the back of the filter basket instead of the middle. I've seen at least one other 37J user complain about this. You need to tilt the handle up while dosing. I guess I could play around with the portafilter fork height adjustment to overcome this.
Small grind chamber-> less retention. It only requires a quick purge at the start of the day to get rid of old grinds.
Overall, I am happy with the E37J as it helps make great coffee. It was the quality of the shots which sealed the deal for me. If I had my buying time again, I would probably stump up the extra for the E37S. but these weren't available when I bought the E37J . Charlie from Jetblack tried to steer me towards the E37R which has faster burrs and a bigger price tag of course but I might have bought one if it had a short hopper.
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I have started to look at the Ceado lineup and have concentrated on the E37J. I asked Jetblack about the warranty for an E37J and will post it here if they reply. I did find some great information on this site for anyone interested https://wiki.wholelattelove.com/Ceado_E37J
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