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Another Baratza sette270 worn gearbox thread

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  • #16
    Hi Everyone
    I know this thread is a bit old
    im still in need of a rant thou
    I bought a 270wi secondhand a year ago
    I thought I did my research and the 270wi was the one for me.
    I was very happy with it except for the noise
    and then the gearbox went.
    I Did some google work and saw this thread
    I have sent two kind emails to Five sense’s and nothing not even a polite rejection.
    It makes my blood boil every time I see the 270 in pieces on the dining room table. I have googled sette gearbox’s or motor and gearbox and there doesn’t seem to be be any for sale world wide. My thought was if I got the thing going sell it and buy some thing similar with longer life span ( not sure what )but with some thought how could I sell it knowing it would fail again in 2 to 3years. It amazes me how they can still sell these things with no effect on the conscious
    John


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    • 338
      338 commented
      Editing a comment
      Why don't you try calling Five Senses? At least you will know where you stand. If not warranted ( you didn't mention how many owners before you), someone mentioned $80 for the gearbox, if it is worth spending that much on it

    • Caffeinator
      Caffeinator commented
      Editing a comment
      ...when Baratza manufactured a cheap appliance and then marketed it to geeks at a premium price...

  • #17
    My sette had one previous owner and light use
    there is a date inside 1/2019
    I can’t find a phone number for five senses anywhere.

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    • 338
      338 commented
      Editing a comment
      It was on the 'Contact' section of their website - tel:08 9267 3600

  • #18
    Thanks 338 . I called on the number you posted and have a gearbox coming, bit over $100 including postage. They told me it will last longer. Thinking I’ll use it till it dies and go for a Eureka specialato and if it doesn’t die it will be a bonus

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    • #19
      Mine just kicked the bucket. Same reason, 4 years old.

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