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Coarse grind on Sunbeam 0480

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  • #16
    Re: Coarse grind on Sunbeam 0480

    Ive found since removing a washer from my SB480 that it is a lot more tolerant of the amount of beans in the hopper, and it no longer seems to get finer the less beans that are in the hopper.

    The silicone spout extension is also good and I now grind direct into the handle, with only a "moderate" amount of mess (ofcourse, the Mrs version of moderate mess and mine may differ slightly). Im pleased Sunbeam NZ managed to get hold of some of these.

    Sen

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    • #17
      Re: Coarse grind on Sunbeam 0480

      I rang Sunbeam NZ about this spout thing, they didnt want to have anything to do with me and referred me to the christchurch service agents.
      How did your experience dealing with them go? I was assuming that theyd send me one directly.

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      • #18
        Re: Coarse grind on Sunbeam 0480

        I found Sunbeam NZ good - just took a while to get the dialogue going.  Theyre not set up for extensive customer contact though - too small.  If you can, make friends with your local service agent  

        Cheers
        CJ

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        • #19
          Re: Coarse grind on Sunbeam 0480

          I sent sunbeam an email from their website, got a reply back from a CS rep copying me in on a Q to her boss if he knew what I was talking about. Heard nothing for weeks (or maybe a month or so) and then one day the spout just turned up.

          Sen

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