Gene No Heat

[friskhr]

Hi guys...

Disaster have struck my beloved Gene

The roaster does not heat up anymore for some reason. It was working fine last Saturday and when I tried to turn it on for a roast today.. it just decided to not heat up.. the drum still spins like normal.. some weird noise coming from the heating elements/ motor before it just completely stop heating up ..

Just wondering if anyone have ever had that problem.. did the gene died on me?

Thanks for any insight

Francis

[cjt10]

Re: Gene No Heat

I havent encountered this particular problem with my Gene but would highly recommend that you talk to the importer "Avacuppa". If your machine is in warranty I wouldnt play around with it, just send it in to them.

Some months back I had an issue with my unit (thankfully was still in warranty, not by long though) and they were brilliant.

[TC]

Re: Gene No Heat

Hi frishkr,

Sounds like it could be http://www.avacuppa.com.au/index.php?page=shop.product_details&flypage=shop.f lypage&product_id=33&category_id=28&manufacturer_i d=0&option=com_virtuemart&Itemid=1 to me?

[friskhr]

Re: Gene No Heat

Thanks guys,

It does feel like the heating element 2mcm!

I bought it from a sponsor and still have 2.5 months warranty left. I just wanted to make sure its not something silly like a fuse before rocking up at their doors feeling like a fool ..

Thanks again
Francis

[KJM]

Re: Gene No Heat

As someone who has taken a Gene apart - the only fuse is on the back and it takes out the whole shebang. So if the drum still turns, it is probably the heater.

I assume the fan still spins?

/Kevin

[friskhr]

Re: Gene No Heat

Hi all,

Happy to report after 2 weeks at the hospital, my Gene is alive and well again

Again demonstrate the great service provided by the sponsors - Thank you Renzo & Ofra at Di Bartoli