Gene Cafe V Hottop

[hazbean]

Re: Gene Cafe V Hottop

Given their attitude, have to wonder why Hottop is a site sponsor.

In fact, they say (referring to the programmable version) on their sponsor page:

" ...we will send a prototype to Andy for CoffeeSnob evaluation prior to the official release!"

Waiting eagerly for the results! Andy must be a bit slow at the moment,
pre-occupied I guess

[Baristacrat]

Re: Gene Cafe V Hottop

Wed love to sell em Baristacrat......if taiwan would supply them  :. Last years batch were a service- i.e. no margin. Serge has secured relaible supply of the Gene from Korea and it works really well. So I guess it is the new black because the old black faded til it no nonger existed  

2mcm

Sorry, I should have made that statement clearer, the no-one wanting to sell them was actually referring to the appauling service from the company, not to the efforts made to get a supply last year, we all felt yr pain on that frustrating passage of customer service 2mcm!! I think perhaps the Gene is the new brown  ;D and perhaps I am the new green - envy style, at not having another roasting toy!!!  :

[Dimal]

Re: Gene Cafe V Hottop

Hmmm,

Maybe HotTop Taiwan just dont think Australias small population of potential users is worth the effort :-?,

Mal.

[nunu]

Re: Gene Cafe V Hottop

Maybe the demand in their local market has exploded. Do Taiwanese home roast a lot of coffee?

[GoneBarista]

Re: Gene Cafe V Hottop

You are right Mal, perhaps I should contact Taiwan for

you guys and get them here in Austalia

Serge

[Dimal]

Re: Gene Cafe V Hottop

Youd certainly have all the options covered then Serge...... Will watch with interest,

Mal.

[GoneBarista]

Re: Gene Cafe V Hottop

Mal, I just sent an email   I did have a great contact with them last June. will see.

I will be away to Europe this weekend up to the 7th of May

Im going to visit the DisCaf roaster CO in Spain

So if you dont have a quick news please forgive me.

Serge

[rice]

Re: Gene Cafe V Hottop

Maybe the demand in their local market has exploded. Do Taiwanese home roast a lot of coffee?

If all the roasters have an attitude like Simon Hsieh it must be crazy in Taiwan!!

Hand-sorting every green coffee bean
http://4-arts-coffee.blogspot.com/
http://www.barismo.com/2007/03/so-thats-what-zero-defect-coffee-tastes.html

[Mocha_Zarba]

Re: Gene Cafe V Hottop

Baristacrat,


Thanks for your input on the Hottop, unfortunately there has been a back flip in my line of thought regarding The Harry Potter (chamber of secrets) Programmable Hottop Coffee Roaster.
I have had one hell of a week with Hottop USA, Hottop Taiwan, & the Australian supplier, I wont go in detail in an open forum, its a little ugly really. :-/

Chris summed it up perfectly in an earlier post, " I have dumped Hottop from Talk Coffee range....Too hard "

Well done Chris, Pencil me in for a Gene Cafe !!.

MZ

[TC]

Re: Gene Cafe V Hottop

Baristacrat,


Thanks for your input on the Hottop, unfortunately there has been a back flip in my line of thought regarding The Harry Potter (chamber of secrets) Programmable Hottop Coffee Roaster.
I have had one hell of a week with Hottop USA, Hottop Taiwan, & the Australian supplier, I wont go in detail in an open forum, its a little ugly really.   :-/

Chris summed it up perfectly in an earlier post, "  I have dumped Hottop from Talk Coffee range....Too hard "

Well done Chris, Pencil me in for a Gene Cafe !!.  

MZ

Glad youve seen the light MZ....I have 4 3 in stock and ready to roll

[Mocha_Zarba]

Re: Gene Cafe V Hottop

Thats what I call service,
Thanks Chris for the super fast transaction.

MZ

[blweaver]

Re: Gene Cafe V Hottop

Im sure there is a reason for Hottops service here in Oz........I have also emailed Jack a couple of times and no reply. However replies within minutes from Shelly in TW (as long as you email in work hours between here and TW).

I cannot fault the service from HT albiet direct contact with HT TW.

The upgrade price for the HT D to P model is US$500 plus US$20 delivery fee. I ordered an upgrade on Wednesday and it was delivered here in Oz the following Monday........

Price for NEW HT P model is US$1100 Plus delivery.

Maybe the issues are between English to Chinese translations, although Shelly seams to speak/understand English quite well.

I have had no issues with HT and am enjoying getting used to the new P model.......it is certainly producing a different approach to roasting......;

[g00se]

Re: Gene Cafe V Hottop

NakedBean, any chance of a review / feedback of the new upgrade?

[blweaver]

Re: Gene Cafe V Hottop

Not a problem....

I will write somethig up this weekend......Have done the upgrade and it took about an hour and there wasnt anything missing from the instructions.

Have done 4 roasts and still modifying the profiles.

Ill do some more work this weekend and write it up with some pics etc....

[g00se]

Re: Gene Cafe V Hottop

Ill do some more work this weekend and write it up with some pics etc....

Looking forward to it!