My behmor arrived - but watch out for that warning sticker

[Gavisconi007]

You'll just have to go hunting for it then.

Wouldnt be be a problem when roasting Mysore Nuggets

[TC]

I've always been of the opinion that if you're prepared to put up the funds, you can actually have pretty much any inanimate thing you choose, designed as you wish.

For under $500 you get a damn good home roaster. Don't like it? Don't buy one- or sell the one you have. Want it different? Pay someone to make it that way.

I'm one of the 99.9985%, happily roasting with and getting great results from the Behmor when I choose to play with small batches. I did read the manual. Once.

[MrFreddofrog]

True as I see no issue in sharing my views and having good robust discussion about them. And even if Behmor disagrees, that doesn't mean the ideas aren't worth discussing in a public forum.

But at least I have tried to do something about it rather than most who are content to just whinge. I have spent time developing a solution, drafting it up, and actually contacting the manufacturer, How many people can be bothered to do any of that, I'm guessing 0.00035%

[LeroyC]

Just to clarify I didn't mean interesting in a bad way. It certainly hasn't put me off buying one, and yes Green Bean House is where I'd be getting it from. It doesn't hurt to hear all the variety of experiences though, including the bad ones, even if they're less than 1%. If I end up getting one at least I know to take care when removing any temporary labels now. [emoji106]🏻

[Andy]

all I have done is care enough to give Behmor a fresh perspective.

...but felt the need to do it in public before Behmor had a chance to reply to you and before you knew the facts (recertification costs and time).

That wasn't cool, hence the reaction you got to your "fresh perspective"

[MrFreddofrog]

Andy, all I have done is care enough to give Behmor a fresh perspective.

As you can see most regular users can't even see the faults as they have gotten accustomed to them long ago. But being used to it doesn't mean it's good. It just means they're now experienced enough to overcome them.

Btw I'm talking about the panel and not the unit's performance (it's obviously winning multiple awards), let's not confuse the two.

[Andy]

As someone who's seriously considering buying a Behmor Plus, this has been a very interesting read

Herein lies the problem with posts on a forum, they can skew what's really going on.

3000 roasters in Australia and New Zealand.
3 people in this thread had trouble with the sticker = 0.001%
1 person hates the panel = 0.00035%
99.9985% are happily roasting and getting great tasting results and most of the above people will too... and that should be your real goal.

The sticker should be an easy fix and the owner of the company has asked for a fix many, many times. Dealing with 3rd parties can and is a headache sometimes and as JeffK mentioned in the initial post, it's one of the first things that you notice and leaves an unnecessary bad vibe. Heck, I've asked at the checkout in Bunnings before... remove the sticker and I'll buy it, because I know if enough people did that they would change their stickers too!

The panel design is okay, not perfect but it has to meet lots of criteria and the new manual features would not exist if the panel was redesigned. I'll take double function buttons and more user control over having only auto profiles any day of the week.

Obviously there would be more than 3 people who got a dodgy sticker, and maybe someone else that hates the panel but even if you double the problems they are still a tiny, tiny percentage of all users.

Go and see Sandra and Grant at Green Bean House in New Zealand and buy one, you won't look back!

[LeroyC]

My behmor arrived - but watch out for that warning sticker

As someone who's seriously considering buying a Behmor Plus, this has been a very interesting read. Right from the issue raised about the care needed when removing the warning sticker through to the issue of the panel design.
I'd have to agree that the panel isn't particularly intuitive, as from the photo I can't really work out too much about it. However I don't understand the problem with reading the manual. Even if you have to have it handy for the first few uses I'm sure it would only take a quick referral to work something out. Then unless you're only planning on using your nice new home roaster sporadically I'm sure you wouldn't need the manual again unless you wanted to do something different or refresh your memory.
I guess it's a bit of a pet peeve of mine though due to the number of times I've been called round to help set up or REset up an appliance at the inlaws. It's so frustrating when you find an easy fix and the answer to your "did you read the manual?" is always a "uh, no." Why not?!!!! Read the manual FFS!!!

[Javaphile]

My bad. While I have been reading the entire post, you'll have to highlight the bit where I was pointed in the right direction cause I obviously missed it.

And it's good to know I'm on the right track if the very changes I want are already in the works.

The 'directions' are right in front of your eyes both in mine and others posts. Use that intuition you're going on about. After-all I wouldn't want to have to write a manual that you would have to read!

And no, you're NOT on the right track for the changes you want being in the works.


Java "Intuit what?!?" phile

[Andy]

My design is much much more intuitive.

Intuitive to someone who wants to fiddle, scary for someone who just wants to use auto-profiles and roast coffee with 3 button presses.

The important bit you missed was the additional cost. Would you pay 20% more for that panel and wait 2 years for the certifications?

I can tell you that the idea of a different panel was kicked around and excessive costs and the huge time lag to get it to market stopped it in its tracks. Simple multi function buttons are easy to learn, there is a clue with coloured rings to what heat they are (0, 25, 50, 100 percent red ring) and the buttons that have a second function also have a ring.

Even that was designed differently but got rejected by the certification bodies as too much for an incremental change and would have required a re-certification.

My kids have roasted (very successfully) on the Behmor Plus since they were 8 years old... I'm sure as a "big person" you will get used to it pretty quickly too.

[kyeba]

You'd have no idea unless you read the manual

yes that's the point of a manual, or else they wouldn't be included

[MrFreddofrog]

It pays to read an entire post rather than just the first sentence. If you had and bothered to do a bit of research instead of simply continuing to rail you would have realized there are already big changes in the works for the panel/control of the roaster and not bothered with your last post which does little other than to show you haven't researched the very changes you say you want, even after you were pointed in that direction.

My bad. While I have been reading the entire post, you'll have to highlight the bit where I was pointed in the right direction cause I obviously missed it.

And it's good to know I'm on the right track if the very changes I want are already in the works.

[MrFreddofrog]

Their panel is simplicity and achieves the same as your design.

Oh so so not true. Tell me, which button do you press to get the exhaust temp, wall temp etc? You'd have no idea unless you read the manual. My design is much much more intuitive.

[Andy]

I can't wait to initiate a brew sitting on the throne: how cool would that be? Professional baristas eat your hearts out [emoji14]

Interesting idea.

Early connected roaster prototypes had a (required) "perimeter fence" on them, so if you walked away it would stop. Not sure if that will be on the brewer when it goes to market. These sorts of "safety features" are dictated by the certification bodies and have little to do with the factory or the owner.

[Dimal]

I can't wait to initiate a brew sitting on the throne: how cool would that be? Professional baristas eat your hearts out [emoji14]

Haha...

Cool is not the first word that comes to mind...

Mal.