My behmor arrived - but watch out for that warning sticker

[LeroyC]

My behmor arrived - but watch out for that warning sticker

As someone who's seriously considering buying a Behmor Plus, this has been a very interesting read. Right from the issue raised about the care needed when removing the warning sticker through to the issue of the panel design.
I'd have to agree that the panel isn't particularly intuitive, as from the photo I can't really work out too much about it. However I don't understand the problem with reading the manual. Even if you have to have it handy for the first few uses I'm sure it would only take a quick referral to work something out. Then unless you're only planning on using your nice new home roaster sporadically I'm sure you wouldn't need the manual again unless you wanted to do something different or refresh your memory.
I guess it's a bit of a pet peeve of mine though due to the number of times I've been called round to help set up or REset up an appliance at the inlaws. It's so frustrating when you find an easy fix and the answer to your "did you read the manual?" is always a "uh, no." Why not?!!!! Read the manual FFS!!!

[Andy]

As someone who's seriously considering buying a Behmor Plus, this has been a very interesting read

Herein lies the problem with posts on a forum, they can skew what's really going on.

3000 roasters in Australia and New Zealand.
3 people in this thread had trouble with the sticker = 0.001%
1 person hates the panel = 0.00035%
99.9985% are happily roasting and getting great tasting results and most of the above people will too... and that should be your real goal.

The sticker should be an easy fix and the owner of the company has asked for a fix many, many times. Dealing with 3rd parties can and is a headache sometimes and as JeffK mentioned in the initial post, it's one of the first things that you notice and leaves an unnecessary bad vibe. Heck, I've asked at the checkout in Bunnings before... remove the sticker and I'll buy it, because I know if enough people did that they would change their stickers too!

The panel design is okay, not perfect but it has to meet lots of criteria and the new manual features would not exist if the panel was redesigned. I'll take double function buttons and more user control over having only auto profiles any day of the week.

Obviously there would be more than 3 people who got a dodgy sticker, and maybe someone else that hates the panel but even if you double the problems they are still a tiny, tiny percentage of all users.

Go and see Sandra and Grant at Green Bean House in New Zealand and buy one, you won't look back!

[MrFreddofrog]

Andy, all I have done is care enough to give Behmor a fresh perspective.

As you can see most regular users can't even see the faults as they have gotten accustomed to them long ago. But being used to it doesn't mean it's good. It just means they're now experienced enough to overcome them.

Btw I'm talking about the panel and not the unit's performance (it's obviously winning multiple awards), let's not confuse the two.

[Andy]

all I have done is care enough to give Behmor a fresh perspective.

...but felt the need to do it in public before Behmor had a chance to reply to you and before you knew the facts (recertification costs and time).

That wasn't cool, hence the reaction you got to your "fresh perspective"

[LeroyC]

Just to clarify I didn't mean interesting in a bad way. It certainly hasn't put me off buying one, and yes Green Bean House is where I'd be getting it from. It doesn't hurt to hear all the variety of experiences though, including the bad ones, even if they're less than 1%. If I end up getting one at least I know to take care when removing any temporary labels now. [emoji106]🏻

[MrFreddofrog]

True as I see no issue in sharing my views and having good robust discussion about them. And even if Behmor disagrees, that doesn't mean the ideas aren't worth discussing in a public forum.

But at least I have tried to do something about it rather than most who are content to just whinge. I have spent time developing a solution, drafting it up, and actually contacting the manufacturer, How many people can be bothered to do any of that, I'm guessing 0.00035%

[TC]

I've always been of the opinion that if you're prepared to put up the funds, you can actually have pretty much any inanimate thing you choose, designed as you wish.

For under $500 you get a damn good home roaster. Don't like it? Don't buy one- or sell the one you have. Want it different? Pay someone to make it that way.

I'm one of the 99.9985%, happily roasting with and getting great results from the Behmor when I choose to play with small batches. I did read the manual. Once.

[Gavisconi007]

You'll just have to go hunting for it then.

Wouldnt be be a problem when roasting Mysore Nuggets

[Dimal]

As a few longer term members of CoffeeSnobs know, I have suffered a series of small strokes that left me with permanent deficits in a number of areas, but the one that really makes life difficult for me, is that of possessing only about 10% of the short-term memory capacity I used to have. This has the very frustrating effect of making it very difficult for me to learn new things, regardless of the platform, device, User Manual, you name it.

In a nutshell, I had close to zero issues in getting to grips with how to get the best out of my Behmor and the very few times I had queries about a couple of aspects in its operation, Andy fixed me up with answers I needed on the same day the questions were put to him. Once learned, there was no looking back and from all the great results I have read, from fellow CSers both new and longer term, it seems to me that the vast majority of Behmor Owners enjoy using one as much as I did.

Seems like nothing more than another 'storm in a tea-cup', doesn't happen with coffee...

Mal.

[MrFreddofrog]

I think everyone one is over this topic. However I can guarantee if you showed both designs to people with no coffee roasting experience, they will without doubt say my panel design is much easier to understand.

[chokkidog]

So give yourself a medal, you obviously want one.

[TC]

Great. You can have it built then.

Perhaps a few thousand of them might be a suitable start. You'll have one for you and 2999 to sell as a retrofit for those who want one.

Tick off all the legals and you're ready to roll.

[GreenBeanGenii]

I think everyone one is over this topic. However I can guarantee if you showed both designs to people with no coffee roasting experience, they will without doubt say my panel design is much easier to understand.

If everyone is so over this topic, why are you bumping it almost everywhere here?

Your supposed robust chat sounds more like trumpet blowing....

Then I have not had enough caffeine yet to cope with all of this.

:rolleyessmiley:

[Gavisconi007]

I think from memory I spent the sum total of around 3 minutes reading my Behmor Manual. It has sat on the shelf above my roaster since the first day never to be opened again.

As they say, there's one in every crowd.......

[Dubleshot]

WD-40 sprayed on a cloth will remove the labels residue very nicely .