September Polls

[Dimal]

Re: September Polls

Hi otherendup,

Welcome to CoffeeSnobs [smiley=vrolijk_26.gif]. The best bet would be to do a search using the facility above as this topic has been covered several times before. All the best and hope you enjoy the stay ,

Mal.

[otherendup]

Re: September Polls

hey guys,
am a newbie and trying to find out if there is any fair trade certification available on any of the green beans imported?

[andrew]

Re: September Polls

thanks andy

all the earlier comments make sense now.. i stupidly hadnt read the new how the polls work post, and the e-commerce look gives the impression that we had moved from a pre-pay pooling system to a andy-buys-bulk first setup.. maybe we could have a link to andys post above on the bean bay page for other total newbies like me :P

totally looking forward to my coffees/tea

[andy]

Re: September Polls

1am... only early Andrew, see plenty of 3am+ during poll weeks.

Thanks all for the replies CSrs.

Yes, WAY too early to hope to get beans tomorrow. The process is poll, pay, poll-close, reconcile, then the beans get ordered, delivered, bagged and then freighted.

Sometimes (this time included) the process is poll, the beans get ordered, pay, poll-close, reconcile, delivered, bagged and freighted.

Subtle difference being that for a few days I was many thousands of dollars out of pocket to try and lessen the wait for the suppliers to deliver the beans (which can add a week to the process).

We used to have a rule of thumb that it was a 3 week process from when the polls went up till you had beans. Sometimes we can do that in under 2 weeks but NEVER in 3 days....

FYI, it takes most of the suppliers 2-3 days to pack an order and thats after advanced cash payment for the beans. 1-2 days for the freight company to pickup the beans and deliver them here. Most banks take 1-2 days to transfer the money. Its 2 days work to divide the beans. 1-2 days to address and pack. Another day of courier and posting...... you get the idea. ;-)


Anyhows....

The polls are now closed!

If you missed-out on something it might be available (in small quantities) next month when we know whats left and/or not paid for.

....and we are hopeful that some of the orders will ship Monday, most Tuesday and by this time next week everyone should have a new pile of beans in their roasters and grinders.


A.

[andrew]

Re: September Polls

I can tell you Andy is working hard - I just received an email from him about adding some of that tea to my order.. and its 1am!!!

[andrew]

Re: September Polls

sorry, i didnt mean to cast a shadow on the process - its been fantastic! just excited, and wondering how others are going in the process..

[lochness]

Re: September Polls

We also need to make the distinction between a full time e-commerce business that trades 24/7 and ships product daily, versus the new CS BeanBay that uses an e-commerce model to facilitate the once-a-month trading of green coffee beans.

We shouldnt expect to pay today, ship tommorow. Its never bean that way. There is a huge amount of manual processing that goes into shipping every months batch of orders beyond the placing of the order and collecting the money.
The fact that the excellent BeanBay automates a portion of that process doesnt mean that CS operates as buy today, ship tommorow business.

Just my $0.02

[rowdee]

Re: September Polls

Hi Andrew,

Ditto Fatboy, my order is showing today as payment received, the transfer between the banks is the problem, or at least the delay, they debit your account straight away but dont credit Andys for at least a day or two.

Two chances of getting them tomorrow!

;D

[TC]

Re: September Polls

hi again,

on the previous orders page, its showing my order as payment pending; i transferred the money on the day of the poll, though i know it can take a few days to go through. was hoping i might take delivery tomorrow.. just wondering if others have noted a change in status yet..?

Andrew- you may have forgotten to factor in the man hours required to process and reconcile all orders and then divide, bag, label and freight the best part of a tonne of beans :-?. Andy achieves the incredible all the time....he takes a tad longer to achieve the impossible!   ;D

2mcm

[fatboy_1999]

Re: September Polls

hi again,

on the previous orders page, its showing my order as payment pending; i transferred the money on the day of the poll, though i know it can take a few days to go through. was hoping i might take delivery tomorrow.. just wondering if others have noted a change in status yet..?

andrew,

I ordered mine at 13:02 - paid via DD same day. As I am not with the same bank as Andy (St. George), it takes time to go through. Usually 1 day, but can be more depending on your bank and the wonderful world of electronic transfers.

I just checked my status and it says payment received.

Not sure, but I would guess that there is a manual element still required from Andy to update some things.

Im sure Andy will do his best to ship quickly, but I think it would be fair to allow a few more days.

[grendel]

Re: September Polls

The linen cupboard is where its at     Get rid of all those useless towels and sheets and what-not, and load up the shelves with beans, beans and more beans...  Works a treat.

Well done to Andy and the CS team for another smooth and excellent bean-poll under the BeanBay system.

Actually a calico bag of beans makes a lovely theraputic pillow - doesnt last long though - keep roasting the little buggers.

[Baristacrat]

Re: September Polls

So 12.5kg and four lovely new beans to play with the only dampener was the roasting from the wife over my stealing her pantry :-)

ha ha, you should encourage her to apply her roasting to your new stash of beans  

[andrew]

Re: September Polls

hi again,

on the previous orders page, its showing my order as payment pending; i transferred the money on the day of the poll, though i know it can take a few days to go through. was hoping i might take delivery tomorrow.. just wondering if others have noted a change in status yet..?

[lochness]

Re: September Polls

So 12.5kg and four lovely new beans to play with the only dampener was the roasting from the wife over my stealing her pantry :-?

David

The linen cupboard is where its at Get rid of all those useless towels and sheets and what-not, and load up the shelves with beans, beans and more beans... Works a treat.

Well done to Andy and the CS team for another smooth and excellent bean-poll under the BeanBay system.

[dkelly60]

Re: September Polls

I guess I was lucky, a friend rang at lunch to tell the poll was coming :P

So 12.5kg and four lovely new beans to play with the only dampener was the roasting from the wife over my stealing her pantry :-?

So I guess next poll I had better hold back... slightly

David