CoffeeSnobs Freight.

[GregWormald]

Re: CoffeeSnobs Freight.

When we "go live" BeanBay checkout will calculate all the (current) freight costs on the fly so you will have the options of:

Austpost Satchels
Courier Delivery
Road Freight
Pickup Point Delivery

Each one will show the total cost and a dollar per kilo breakdown so you can choose the delivery cost/wait that suits you best.

Now thats what I call SERVICE!
Greg

[Andy]

Re: CoffeeSnobs Freight.

can ya give us a ballpark figure on savings

Not quite that easy... but to put it into perpective the 5kg satchels that we sell to CSrs for $15 currently cost us $18.50 (and have done for a while) so we need to look at other options (apart from jacking the price up). The irony here is that Australia Post are about to release new 5kg satchels to the general public far cheaper than they have been charging us as a commercial customer for years! (Grrrrrr)

The pricing we will get via the courier will be a moving target, the more home address deliveries we have the more expensive it will be. They work on the fact that its far easier to deliver 100 things in town than to ziz-zag all over the outer suburbs with one item in each area. They also have a fuel surcharge (all couriers have) that moves from month to month.

So how much cheaper? At the end of hte day it might be no different in the CS checkout but they will deliver by 11am next day anywhere in Australia so the biggest winners will be those off the east coast capitals. They will also be traceable and we are working on a method to easily get the tracking numbers back into the previous order tab of BeanBay so everyone can track their delivery.

The added bonus is that with high satchel numbers we will have access to good road freight pricing too so those that need to get 20kg orders delivered (slower... a few days wait) will have another option for freight.

I dont think we will see the courier option in BB for a month or two yet as we are still in talks and also have a pile of backend work to deal with their paperwork heavy and overly complicated area-zone consignment note system.

When we "go live" BeanBay checkout will calculate all the (current) freight costs on the fly so you will have the options of:

Austpost Satchels
Courier Delivery
Road Freight
Pickup Point Delivery

Each one will show the total cost and a dollar per kilo breakdown so you can choose the delivery cost/wait that suits you best.


8-)

[WSullivan]

Re: CoffeeSnobs Freight.

Same here, front door is fine for me too, can ya give us a ballpark figure on savings andy, we wont hold ya to it ;D

[simonmelb]

Re: CoffeeSnobs Freight.

Left at the door at home and cheaper price would be fine.

Cheers
Simon

[boingk]

Re: CoffeeSnobs Freight.

Im all for a cheaper price, and dont mind having things left on my step at my current location. Cheers, Andy, looks like a good option for me!

Heres to whats next (more coffee!!!) - boingk

Re: CoffeeSnobs Freight.

this must be an Austpost policy

Yeah, I think youre right. I used to temp for AP in the international parcel section and seem to remember (now that I think about it a bit more) some kind of policy about not accepting any kind of courier delivery at a PO box.

[Thundergod]

Re: CoffeeSnobs Freight.

hazchem wrote:
"TG, if needed, we could always coordinate using my work address and then work it out from there."(Quote is not working for me)

Thanks haz.
I still have about 90kg of greens and havent fixed my corretto.
When I get the stash down under 60kg I might take you up on the offer.

[Andy]

Re: CoffeeSnobs Freight.

Ill bite!  Which courier are you thinking of?

from the conditions, it sounded identical to Australian Air Express. if its not, excellent! hope that helps.

Nah, not them. The redelivery fee is common to nearly all the couriers, its an expensive thing for them to deal with.

weird, isnt AAE a joint venture between Aust Post and Qantas? I dont have the facts but i would have expected that theyd be one of the few couriers who could deliver to PO boxes given the Aust Post involvement.

AAE and Fast Track are both tied closely to Qantas and AustPost and neither deliver to PO boxes... in fact I dont know of a courier company that does... this must be an Austpost policy not a courier one as Im sure the couriers would be happy dropping off at a PO Box address. Go figure.

The other bonus with moving freight companies is that people that are buying multiple satchels at a time might be able to get it delivered far cheaper via a slower road freight option (a few days extra wait).

With the high volume of freight we do we should get great road freight pricing too.

[coffee_mum]

Re: CoffeeSnobs Freight.

weird, isnt AAE a joint venture between Aust Post and Qantas? I dont have the facts but i would have expected that theyd be one of the few couriers who could deliver to PO boxes given the Aust Post involvement.

Thats where the $10 "carding" fee comes into it - AP charges AAE and all other courier companies as well, for delivering carded items, ie: not homes, PO Boxes, rural addresses or anything they (Couriers)cant be bothered trying to find.  Its all about not giving the opposition a helping hand - after all, why should Aussie Post do the Couriers job and not get paid for it?

For my 2cents worth, Im happy to stay with AP, the delivery guy is usually here between 7.30 & 8.30am, which suits me.

Re: CoffeeSnobs Freight.

My work address is no good, as deliveries to there are a PITA (even I have trouble finding the dock).

Im happy for them to leave at my door if my wife is not home.

TG, if needed, we could always coordinate using my work address and then work it out from there.

from the conditions, it sounded identical to Australian Air Express.

weird, isnt AAE a joint venture between Aust Post and Qantas? I dont have the facts but i would have expected that theyd be one of the few couriers who could deliver to PO boxes given the Aust Post involvement.

[A_M]

Re: CoffeeSnobs Freight.

Great. I much rather parcels like green coffee to be left at my doorstep than have to go the PO to pick them up - Im often too busy to get there during their hours. The deviates in my neighbourhood have no use for green coffee, so no problem. (Work is no good for me to receive anything).

I wonder what they thought about the suss looking "bags of colombian"  

Id love to see the look of disappointment on the faces of my local deviates when they open that one only to find green beans!

Na.. They will strip off teh hession bags / wash it to recover teh white powder and then dry and smoke it - as it was a Hemp bag :-) and we all know what real hemp is

Ya beans will end up in a fertiliser bag ;D

[Pavoniboy]

Re: CoffeeSnobs Freight.

Great. I much rather parcels like green coffee to be left at my doorstep than have to go the PO to pick them up - Im often too busy to get there during their hours. The deviates in my neighbourhood have no use for green coffee, so no problem. (Work is no good for me to receive anything).

I wonder what they thought about the suss looking "bags of colombian"

Id love to see the look of disappointment on the faces of my local deviates when they open that one only to find green beans!

[Identity]

Re: CoffeeSnobs Freight.

Ill bite!  Which courier are you thinking of?

from the conditions, it sounded identical to Australian Air Express. if its not, excellent! hope that helps.

[Andy]

Re: CoffeeSnobs Freight.

One of my clients uses this courier, and their re-orders have dropped and their customer support load has gone up. I can pm you the link to the site - while not a regular orderer I generally have a particular hatred for the courier, if its the one I think it is - as the redelivery fee and qualifiers are identical (though they have a higher value delivery so wont leave @ address).

cheaper = better, faster = better, bigger range = better though. hard call.

:-?

Ill bite! Which courier are you thinking of?

My work address is no good, as deliveries to there are a PITA

I understand that will be true for some people.

Security Staff wont let parcels be left

Beans dont tick.

We live in Weipa ... so PO BOX is our only option.

Thats fine.

Will there still be a sponsor drop point available

Yes, we will still send to the pickup points around the country. We will just be using a better company with better tracking and service.

Im more than happy to collect beans from our regular pickup point as its a great way to catch up with fellow snobs.

I totally agree! Freight to pickup points has always been subsidised and will continue to be... no change there. I enjoy our pick up day too! Everyone gets to share tips, tricks and ideas.... and meet other CSrs who love to talk coffee.

Couple of months back, I got home one day and the box was opened.

I wonder what they thought about the suss looking "bags of colombian"



At some point in the future...

We will have a preference for people getting their orders delivered to
work and not PO boxes... not a demand.

If your beans are getting delivered by a courier and your not home they will leave them, its up to you to determine if they will be safe.

The Australia Post (and of course the pickup point) options will still be there for those that cannot use the courier.

[Gavin1]

Re: CoffeeSnobs Freight.

For some time now, Ive gotten Andy to put a note on my boxes to tell the courier that it was ok to leave it if no ones home.

Couple of months back, I got home one day and the box was opened.

Beans were still there lol. Not many people know what to do with green coffee