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Thread: Lazy barista in action.....

  1. #1
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    Lazy barista in action.....

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Im not going to mention any names at all.

    Running late for work this morning and someone had switched off the silvia too >:(, so headed off to work with the plan of stopping off on the way at a little coffee cart, which i believe belongs to a CS member still in existance but long time ago poster with a low post count.

    Now i havent had a coffee from this guy for a while, about 2 months, and back then he was excited about roasting his own beans, it was a new business and he was keen, and teh coffee was good!, with quite a few ppl lined up in the mornings, he was doing quite well,

    In the last few weeks i have noticed a lack of customers, total lack. so anyway, pulled up jumped out of the car, he was siting on a chair, walked 4 steps to his cart, ordered a mid size latte, asked him "hows businesss mate?", he replied, "not too good mate", he then proceeded to put a cup under the group, hit the tit, reheated the milk for about 10 secs, poured and served......what the, the grinds where ground, and tamped siting in teh basket ready for the next customer, the milk was warm siting in the jug on the bench.......wow did his standards drop, along with his customers!
    I should have said something but i didnt have the heart :(

  2. #2
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    Re: Lazy barista in action.....

    I feel for the guy, the initial zest for the job is gone and with it has gone the customers. Dont be too hard on him you never know what is going on behind the scenes (health relationships etc). That said it is a shame that someone who was so excited about his business is nolonger so, just shows that the industry is not for everybody.

  3. #3
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    Re: Lazy barista in action.....

    Maybe his wife left him, or some other drastic life changing hiccup along the road and threw him into depression.

    No matter how hard you try, sometimes its impossible to put a smile on your face and do your best when youre feeling down; humans depress after all to stop them from doing other drastic things like, hurting others or themselves.

    This is assuming his standards drop from just a lack of energy over a period of time rather then a bad day. :( Hope things pick up for the guy.

  4. #4
    Senior Member Luke_G's Avatar
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    Re: Lazy barista in action.....

    Well its not too hard to see why his custamers are no longer buying from him.

    I must admit that as a customer, there is a few things i need to see before i buy from a barista...and pre-loaded(probably cold) group handles and pre heated milk are a couple of no-nos for me.
    The first thing i look for is if they are clean and if they are, have they wiped the steam arm? Are they grinding fresh?

    I do feel for the guy but as moto coffee said...this industry is not for everyone. :P

    I know from experience that as a new barista on the block, wether you have the skill or not you have to prove yourself to both your new employer and new customer base. Everyone will assume you make crap coffee simply because you are a new face at THERE OWN cafe. More often than not 50% of customers dont know what good coffee is...they buy from the barista they find more attractive?!!?

    Trust me on that comment and disslike it if you want but its true. Otherwise i wouldnt have an ex-Starbucks employee at my work. But she gets all the dirty old men in so it keeps me busy too i guess!

  5. #5
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    Re: Lazy barista in action.....

    true true to all comments, and im the same, i feel for this guy, he has lost the passion for whatever reason, and i dont know what i could possibly say to him.....dont know if i mentioned it before but his coffee was terrible too, burnt and stale......no one will come back for that.......

  6. #6
    Senior Member Dennis's Avatar
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    Re: Lazy barista in action.....

    Quote Originally Posted by 4D496F7676736C7B741A0 link=1251166159/4#4 date=1251187928
    i dont know what i could possibly say to him
    a) Be prepared to make the time to listen
    b) Tell him youve noticed he doesnt appear as happy as he used to
    c) If he agrees, ask him whats changed, though dont ask him why as he may not know
    d) Dont give advice - listen carefully

    People are often too scared to ask for fear of intruding or not knowing what to do if they hear something and think they wont know how to deal with it. Mostly, people do want to share whats on their mind, IF they perceive there is a genuine interest, ie. empathy.

    It doesnt matter if he tells you to mind your own business. Youll have less regrets and hell know someone cares.




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    Re: Lazy barista in action.....

    good advice den, ill see if i can get him chattin one morning, see if i can get something out, ill let ya know, i wont go into details though as i said i think he is a member of CS, just hasnt posted in a long time, with a low post count.

    cheers

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    Re: Lazy barista in action.....

    Im with you Dennis ... A listening ear and some encouragment goes a long way . I know the coffe cart , although have never bought a coffee from there, but sounds like it would be a good idea to stop in for a coffee even if it was a bad one , just for a chance to give a kind word if it was needed .. you just dont know ... :-?

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    Re: Lazy barista in action.....

    I get the feeling Dennis has some professional training in counselling and/or listening skills! Or maybe it just comes from chatting to many customers over coffee...

    Nice one

    Luwaks

  10. #10
    Senior Member Dennis's Avatar
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    Re: Lazy barista in action.....

    Quote Originally Posted by 6B676E6E6D6D647D7B7C080 link=1251166159/8#8 date=1251197483
    I get the feeling Dennis has some professional training in counselling
    Ive had a few career changes. ;)


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    Re: Lazy barista in action.....

    I look out for similar things... make sure machine is clean, make sure there is no pre ground coffee, that is my pet hate!

    I simply refuse to pay for coffee if it is pre ground. I expect standards at a coffee shop to be at least as high as my own home brew. Many so called baristas have no clue these things are bad.

    Also... ive never had a good coffee at a cinema. Possibly because its usually the same people making the coffee as it is selling the tickets.

  12. #12
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    Re: Lazy barista in action.....

    Sad to see businesses going downhill, but this barista thing is not for everyone. I met a husband and wife who opened a cafe near mine came in introduced themselves and claimed that they are going to make a fortune, and my business is going to suffer. Not joking they were bankrupt after 9 months. This has happened many times to myself, seeing competitors who claim to make great coffee go under; I do feel sorry for anyone who loses their home because of a poor business plan.

    Sounds like your friend possibly didnt expanded when he needed to. When he first opened and was busy, did he work alone trying to go solo, and save a few bucks or have a sidekick to cope with crowds ?? Customers hate waiting. Sadly a lot of businesses that go bust have no-one to blame but themselves.

  13. #13
    Senior Member Rocky's Avatar
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    Re: Lazy barista in action.....

    I have often thought about either a small specialist coffee stand or a coffee van as something interesting to do if I feel like doing something different after I retire. I always wonder whether after the first 10,000 lattes/flat whites/cappas for people who really arent discriminating about their coffee whether I could maintain the passion for my quality standards. I have decided not. I think it would be really easy to end up like old mate and just operate at the minimum level. Most people who are passionate about something seek peer reinforcement (this is why we are CSers) If we dont get reinforcement that our work is valued we usually drop our standards. This sounds like our friend. Unfortunately not all good baristas will be able to attract sufficient clients who value their skills. Could be physical location or any other number of factors. Some people simply cant chuck it and move on, they are trapped and so limp along in a dysfunctional way.
    Nice suggestion from Dennis. Just remember that an expression of concern may have responsibilities that go with it.

  14. #14
    Senior Member Luke_G's Avatar
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    Re: Lazy barista in action.....

    Behmor Brazen - $249 - Free Freight
    Well said Rocky!

    Im a 50 hour a week barista and my aim is to keep the same standards for the whole 50 hours. Having said that...i make better looking coffee at home without the stress of the cafe. though i wish i had a camera handy sometimes..i do some killer latte art at work sometimes.

    I was a trade barista long before i had a decent home set up so its in my blood to strive for excellence in what i do for a living as i would like to be doing it for many years to come. Looking at it from the "home barista" point of view..it would be easy to think that it would make for a fun thing to do for a living only to find out its not always as fun as it first appeared.

    I worked for a resturant that went under in last years "depression". I felt bad for them but it mainly came down to location location location. My best advice for "old mate" would be to pull up stumps and move to somewhere that people havnt seen him sitting around doing nothing.



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