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Thread: Starting Cafe in Melb - any advice appreciated..

  1. #1
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    Starting Cafe in Melb - any advice appreciated..

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    I have been checking out the forum for a while now and would love to hear any advice from you relating to setting up a coffee shop in Melbourne.

    I have done some preliminary research regarding coffee, machines, grinders, and other equipment. I have enrolled in a short business course, hospitality course and also some barista courses as well. I have previously worked in cafes/restaurants as a barista for about 2 years in Melbourne. *:)

    Veneziano *
    Five Sense
    Home Barista Institute
    Coffico

    My favorite is Veneziano and then Five Sense. But, I am worried if we will be treated just like a number. I heard many stories that the machine is faulty and have to wait up to 72 hours to fix up the machine from the coffee supplier.

    LM FB80
    Synesso Sabre

    I will probably be getting a Synesso Sabre. Everyone speaks very highly of the La Marzocco. After talking to some experienced baristas, they say LM requires lots of maintenance which means it costs more money to have this machine. LM is good if you have high volumes of coffee making (over 300 a day)

    Recently, I just attend a café start up course at Home Barista Institute in Melbourne. They seem to have a good system. They supply coffee bean, equipment, maintenances and also café coaching. It sounds like a good supplier to go with.

    Before, I was working in a café who used Coffico as suppliers. We had good services from them and once machine was at faulty, they would come and fix the machine within 24 hours.

    Looking at June/ July, to be opening a café in Camberwell Vic.

    Has anyone got any advices on the coffee bean supplier and coffee machine? Your feedback will be really appreciated.

    All the best

  2. #2
    Senior Member askthecoffeeguy's Avatar
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    Re: Starting Cafe in Melb - any advice appreciated..

    My advice would be to not start by bagging your potential suppliers in a public forum - if youre a client and you have a particular grievance you would take it up with the supplier / manufacturer direct

    as you are not yet a client bagging suppliers online is poor form

    also if youre in the market for a synesso you must be doing alright as most startups dont have a budget for this kind of equipment, bearing in mind most of the larger more established coffee houses only give away coffee mchines to established accounts turning over a min of 20kg of coffee per week

    having said that ive been involved in numerous cafe startups - more than i can remember! Feel free to personal message me if you have any specific enquiries or come into my cafe for a coffee and a chat

    cheers

    pat

  3. #3
    TC
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    Re: Starting Cafe in Melb - any advice appreciated..

    Agreed...The best way to get service from a potential supplier would be to publicly drag them over the coals...before you have even done business with them ::)

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    Re: Starting Cafe in Melb - any advice appreciated..

    As a suggestion if you havent already done it as part of your course Make a Business Plan and if it is your first small business then get some professional advice with the planning and costings. Most small businesses fail because of poor planning. Based on your timeline of June/July if your going to do it properly try September and get it right.

    If you can afford either of the two machines you mentioned then go for it either will make great coffee in the hands of a good barista when teamed with a good grinder. Also dont be suckered by the hype surrounding those two manufacturers there are other brands out there for a lot less money that will make a great coffee while you are getting going.

    If possible dont tie the equipment to the bean choice (supply contract) it will give you more flexibility to change either if you are having a problem. Free Umbrella and windbreaks are for suckers ;)

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    Re: Starting Cafe in Melb - any advice appreciated..

    Probably not the best place to look for info on starting up a cafe, this is primarily a home coffee users forum (with some input from industry). I think the best bet is to continue paying for advice rather than trying to get some for free ;). (cause you get what you pay for !!!)

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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 717F727D6A7C7D130 link=1272980668/4#4 date=1273033838
    Probably not the best place to look for info on starting up a cafe, this is primarily a home coffee users forum (with some input from industry). I think the best bet is to continue paying for advice rather than trying to get some for free *;). (cause you get what you pay for !!!)
    I disagree, this is a great place to get advice on just about anything coffee.....remember this forum started as a green coffee supply discussion......and look now!

    There is so much awesome experience here, coupled with a willingness to help others, i think its a great place to start, many many have asked the same question before though, do a search and see what you can come up with on your own, and then ask specific questions,

    I wish you the best of luck in a very competitive Melbourne!

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    Re: Starting Cafe in Melb - any advice appreciated..

    Thats the great thing about the forum everyone has an opinion.

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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 7C727F706771701E0 link=1272980668/6#6 date=1273035607
    Thats the great thing about the forum everyone has an opinion.
    touche :) sorry mate ;)

  9. #9
    sco
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    Re: Starting Cafe in Melb - any advice appreciated..

    Any machine that receives heavy usage will require regular maintenance and ditto with the design flaws.

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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 4E5C445B474A4C4049494A4A485A562F0 link=1272980668/1#1 date=1273016103
    My advice would be to not start by bagging your potential suppliers in a public forum - if youre a client and you have a particular grievance you would take it up with the supplier / manufacturer direct

    having said that ive been involved in numerous cafe startups - more than i can remember! Feel free to personal message me if you have any specific enquiries or come into my cafe for a coffee and a chat

    cheers

    pat
    Thank you so much with the feedbacks, pat

    Just speaking from a friends bad experience, he has to wait up to 72
    hours to have the machine fixed... I am just a bit worried that will
    happen to me too. So, I am a bit hesitated to go with big coffee suppliers.

    I know there is no free lunch, so I will have to set a budget to buy
    the Synesso myself. In that way, I will not tie to a contract.

    I will go and check out your cafe any time soon...

    Have a nice day

  11. #11
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    Re: Starting Cafe in Melb - any advice appreciated..

    In your research go and talk to these guys too, if your opening in Camberwell then they are close to you if you are worried about service and backup http://www.9barespressoservices.com.au/

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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 686F6B646C667363646D0A0 link=1272980668/3#3 date=1273020262
    As a suggestion if you havent already done it as part of your course Make a Business Plan and if it is your first small business then get some professional advice with the planning and costings. Most small businesses fail because of poor planning. Based on your timeline of June/July if your going to do it properly try September and get it right.

    If you can afford either of the two machines you mentioned then go for it either will make great coffee in the hands of a good barista when teamed with a good grinder. Also dont be suckered by the hype surrounding those two manufacturers there are other brands out there for a lot less money that will make a great coffee while you are getting going.

    If possible dont tie the equipment to the bean choice (supply contract) it will give you more flexibility to change either if you are having a problem. Free Umbrella and windbreaks are for suckers *;)

    Thank for the feedback, beanflying

    Taking from your advice, I am seeking consultations from
    the Home Barista Institute. A good business plan is probably
    the first thing I do now.

    From them, they seem to recommend silver chef as we can rent the
    coffee equipment with reasonable rate. They have other manufacturers like Expobar which is also good machine for cafe
    start up.

    However, they also want me to use their beans. Has anyone
    tried Home Barista Institute bean before? Or drink their coffee ?

    (They score 1 and 1/2 beans at the lastest Melbourne coffee review)

  13. #13
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 5C525F504751503E0 link=1272980668/4#4 date=1273033838
    Probably not the best place to look for info on starting up a cafe, this is primarily a home coffee users forum (with some input from industry). I think the best bet is to continue paying for advice rather than trying to get some for free *;). (cause you get what you pay for !!!) *
    Thank you for the advices , moto coffee

    I just want to seek advices from people who has experienced with
    different coffee suppliers. Were they happy with them before?
    Veneziano, Five Sense, ....etc

    Can you refer any of the good consultants in Melbourne?

  14. #14
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    Re: Starting Cafe in Melb - any advice appreciated..

    Thank you for the advices , WSULLY

    It is very competitive market in Melbourne. I love coffee and want to
    work with coffee as a good barista and business operators.

    I find Coffeesnobs forum not long ago. I am amazed people are equipped with so much in depth knowledge and williness to answers questions.

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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 7176727D757F6A7A7D74130 link=1272980668/10#10 date=1273068023
    In your research go and talk to these guys too, if your opening in Camberwell then they are close to you if you are worried about service and backup http://www.9barespressoservices.com.au/
    Thank you so so much , Beanflying *;D

    Now, I dont need to worry if my machine is faulty at any time now.




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    Re: Starting Cafe in Melb - any advice appreciated..

    Has anyone bought coffee from any of the Home Barista Cafe ?

    They seem to use *100% Organic Arabic fron Peru as their house blend.
    Very unusual house blend?! :(



  17. #17
    Senior Member askthecoffeeguy's Avatar
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    Re: Starting Cafe in Melb - any advice appreciated..

    eric - at the risk of sounding naive - you need to KNOW the answers to these questions before you start posting them in a public forum!

    no one will want to supply you if you start bandying around remarks about their product online

    the best people to speak to are the roasters themselves as they can answer your questions about coffee directly

    and forgive my saying so but given your apparent lack of expertise I agree that PAYING someone independent for some commercial advice might be a GOOD idea

    save your questions about suppliers products for the suppliers themselves - and if you think that an expobar rental is in the same category as owning a Synesso, well... all I can say is that theyre two completely different machines and scenarios!

  18. #18
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    Re: Starting Cafe in Melb - any advice appreciated..

    Eric,

    Have you worked in a cafe before? No good plonking down 50, 100, 150 thousand dollars to set up a cafe which is essentially buying a job but with strings attached, only to find that you actually dislike the work.


  19. #19
    A_M
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 5C5E525A5A54534E3D0 link=1272980668/17#17 date=1273098021
    Eric,

    Have you worked in a cafe before? No good plonking down 50, 100, 150 thousand dollars to set up a cafe which is essentially buying a job but with strings attached, only to find that you actually dislike the work.
    Two or three important factors must be considered..

    1: Do you want to own a Coffee concern - Buy an existing one

    2: Do you want to manage and run a coffee place - Buy and or start from scratch

    3: Do you want the "recognition" as a top brista - Get some real experience.

    Remember just doing training (even at the best places) does not always mean you are a great barista or have the personality and stamina to do the work..


    If ya want all three; then with out the background and any existing recognition in the industry - little steps and take ya time or it will just be an expensive pipe dream. There is a lot more to a good coffee place other than Fresh beans, shiny machines and a Barista certificate. Just look at all the Auction places...


  20. #20
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 2E2C20282826213C4F0 link=1272980668/17#17 date=1273098021
    Eric,

    Have you worked in a cafe before? No good plonking down 50, 100, 150 thousand dollars to set up a cafe which is essentially buying a job but with strings attached, only to find that you actually dislike the work.
    On the first post

    Quote Originally Posted by 2A3D262C7F7F3B384F0 link=1272980668/0#0 date=1272980668
    I have previously worked in cafes/restaurants as a barista for about 2 years in Melbourne.Smiley
    Quote Originally Posted by 2A3D262C7F7F3B384F0 link=1272980668/0#0 date=1272980668
    Recently, I just attend a café start up course at Home Barista Institute in Melbourne. They seem to have a good system. *
    KK

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    Sleep is overrated Thundergod's Avatar
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 67706B6132327675020 link=1272980668/11#11 date=1273068261
    Has anyone
    tried Home Barista Institute bean before? Or drink their coffee ?
    I suggest you try it yourself.
    If you dont like it why would you serve it to your customers?

  22. #22
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    Re: Starting Cafe in Melb - any advice appreciated..

    Waiting 72 to hours for machine breakdown service is not good enough and its not something id expect youd encounter with Veneziano or Five Senses, cant comment on the other 2 youve mentioned.

    However, when you say waiting for 72 hours do you mean for someone to look at the machine or for it to be fixed?
    Sometimes parts arent always available so there can be a delay but a good coffee company will loan you a spare machine in an emergency.

    As for a La Marzocco needing too much maintenance, we have several and they are very reliable, all machines have issues and need regular maintenance.

  23. #23
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 5F637E656F6E796C646F0B0 link=1272980668/20#20 date=1273145276
    Quote Originally Posted by 67706B6132327675020 link=1272980668/11#11 date=1273068261
    Has anyone
    tried Home Barista Institute bean before? Or drink their coffee ?
    I suggest you try it yourself.
    If you dont like it why would you serve it to your customers?
    Yes, I try their coffee many times including expresso, Latte ,
    Piccolo and Cappuccino....etc.

    I would say Home Barista is a premium coffee bean.

  24. #24
    brett230873
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 6F7863693A3A7E7D0A0 link=1272980668/22#22 date=1273400017
    Quote Originally Posted by 5F637E656F6E796C646F0B0 link=1272980668/20#20 date=1273145276
    Quote Originally Posted by 67706B6132327675020 link=1272980668/11#11 date=1273068261
    Has anyone
    tried Home Barista Institute bean before? Or drink their coffee ?
    I suggest you try it yourself.
    If you dont like it why would you serve it to your customers?
    Yes, I try their coffee many times including expresso, Latte ,
    Piccolo and Cappuccino....etc.

    I would say Home Barista is a premium coffee bean.
    Perhaps you should also try their current spresso which should be even better than the Ex! ;D

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    Re: Starting Cafe in Melb - any advice appreciated..

    Slightly off topic, but hopefully still helpful

    I recommend you contact the Local Council - Boroondara Health Dept. and make a time for an Environmental Health Officer to visit your potential place of set up, they will come out for free and help you with cafe equipment requirements, by that I mean how many sinks you may need etc.

    You will also need Food Safety Supervisor training and a food safety program for your cafe before you can operate/register as a food shop.

    The water authority for the area, South East Water(?) *will also require a Food and Oil interceptor (Grease Trap) for the shop, which the council will require to be installed in the back yard etc.

    Opening a cafe is more than putting in a few benches, tables and chairs and a coffee machine with fancy named beans then selling 100 cups of coffee a day...it is a massive payment of money for something that could, most possibly, a lot of the time fail.

    Good luck!

  26. #26
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    Re: Starting Cafe in Melb - any advice appreciated..

    Quote Originally Posted by 747A7665637E7962170 link=1272980668/24#24 date=1273572389
    Slightly off topic, but hopefully still helpful

    I recommend you contact the Local Council - Boroondara Health Dept. and make a time for an Environmental Health Officer to visit your potential place of set up, they will come out for free and help you with cafe equipment requirements, by that I mean how many sinks you may need etc.

    You will also need Food Safety Supervisor training and a food safety program for your cafe before you can operate/register as a food shop.

    The water authority for the area, South East Water(?) *will also require a Food and Oil interceptor (Grease Trap) for the shop, which the council will require to be installed in the back yard etc.

    Opening a cafe is more than putting in a few benches, tables and chairs and a coffee machine with fancy named beans then selling 100 cups of coffee a day...it is a massive payment of money for something that could, most possibly, a lot of the time fail.

    Good luck!
    Great information ,

    I will definitely check with local council about anything, a friend also
    suggests that they usually keep a list of reputatable food supplier.
    It will worth to talk to them

    Just complete the Food Hygiene Lvl 1 & 2..

    I will definitely check if they vendor has installed an Oil Interceptor.
    I plan to buy an existing business now.

  27. #27
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    Re: Starting Cafe in Melb - any advice appreciated..

    Behmor Brazen - $249 - Free Freight

    Just check it out today. You are right . They are using the single origin
    coffee bean from Peru.... with medium body taste.




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