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Thread: About Coffee Beans and an automatic machine

  1. #1
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    Question About Coffee Beans and an automatic machine

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    G'day to you all

    I've visited CS's several times looking for answers and inspiration. But this is the first time I've decided to post as this questions is a bit more specific and I want to dig in the connoisseurs experience and knowledge.

    We have an automatic coffee machine in the office, it has a hopper on top with burr grinder, tamps the coffee and brews into the cup with a selection of mixes powdered-milk based (which I objected at the time, but hey... democracy...). Anyway, If you play with the timing of the machine (and the rain of water it pours after the initial brew) you're able to pour a decent black espresso in the cup with freshly ground beans.

    My question comes because of the last service visit we had. At some point in time we decided to change the blends we're purchasing from the same company for a commercial blend we liked better. The person maintaining the machine said that the commercial beans, as they've been already roasted and stored for a period of time, are more oily that the fresh ones supplied by them, and that could be blocking the machine. I believe this is rubbish and here is where I summon on your experience and feedback. I think there is no difference between the commercial beans that the ones they're supplying, only that they want to tie us to their product as well.

    This is a bit of a one-man-war (actually two) in the office, as my fellow coworkers could not differentiate a decent espresso for murky water. But guys... am I wrong in my opinion about the commercial vs freshly supplied beans on the grinder?, we've tried other blends in this machine that I've personally tried in my manual espresso maker at home and they go quite well.

    Thanks in advance

  2. #2
    Senior Member Rocky's Avatar
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    I'm a bit reluctant to be the first respondent to this question as there are many more experienced people than I on this Forum.
    If the machine to which you refer is the type I think it is (there was one installed in the lobby of the office building in which I worked) then I agree that it is capable of producing a reasonably acceptable brew (not espresso machine standard mind you, but drinkable)
    (This would be a machine where you insert your money in the slot and select your preferred style of coffee?)
    Whether their beans are "better than" your beans depends on where both of them are coming from, how they are treated and stored and how old they are.
    When you mention "commercial blend" I assume you are NOT talking about 'supermarket coffee'. I imagine you are sourcing them from a cafe or roaster, in which case they should be at least fresh (?)
    Clearly any bean that is sitting in a hopper on top of a hot machine is not going to be at its best for long.
    Yes, like the "pod machines" that various companies place for free in commercial premises, the supplier wants you to use their product (beans) and Im surprised they didn't make this clear at the start. I would have thought they would tell you in no uncertain terms that you have to use their beans.
    Maybe I have a different type of machine in mind.
    In the places I've worked, most of the punters would not spend $3. for a cup of machine coffee and would either go down the street for an espresso or use instant, consequently the machines were never there for very long.

  3. #3
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    Behmor Brazen - $249 - Free Freight
    Quote Originally Posted by Bert1618 View Post
    ....We have an automatic coffee machine in the office.....The person maintaining the machine said that the commercial beans, as they've been already roasted and stored for a period of time, are more oily that the fresh ones supplied by them, and that could be blocking the machine. I believe this is rubbish and here is where I summon on your experience and feedback. I think there is no difference between the commercial beans that the ones they're supplying, only that they want to tie us to their product as well.... am I wrong in my opinion about the commercial vs freshly supplied beans on the grinder?............ I've personally tried in my manual espresso maker at home and they go quite well........

    Welcome to CS.

    Not rubbish. Your service provider is quite correct. Use of any oily beans will block up an automatic machine sooner rather than later, and that will then cost you extra in service charges.

    In addition when anyone changes the bean supply to an auto machine, the settings should be checked & reset to obtain the best possible result from the machine with the new beans. A new supply will mean a blend with different density, and that affects grind / dose / tamp in the same way as with conventional machines. And that of course requires another service charge for someone to come out and do.

    I am curious as to your choice of descriptive terminology. Your supplier is already supplying you with "commercial beans". Someone is roasting them for sale, ergo, the supplier is a "commercial roaster", and the beans are "commercial beans"....not that there is anything wrong with that because any coffee you are buying, must be by definition...."commercial". You are I guess simpply talking about changing from one supply to another.

    Dont blame your supplier for wanting to keep you as a client, and please do give him the opportunity to supply you with some other blend that may be more to your liking. After all, you already have a relationship with him, he is already providing you with a service which presumably you are happy with, and he looks after your machine, so why not.....??? Presumably he is not a "one blend" business?

    Hope that helps,
    Attilio
    very first CS site sponsor.
    Last edited by Fresh_Coffee; 19th July 2012 at 03:08 PM.



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