Results 1 to 22 of 22

Thread: Grimac in oz?

  1. #1
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Grimac in oz?

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hi all,

    I am using a Grimac La Uno at home which was purchased from Grinders Coffee a few years ago only to find out that Grinders Coffee no longer are the Australian distributors for this line. Would anyone know who now handles Grimac machines (if anyone) in Australia, spare parts, repairs??.

    Thanks very much.

    papsco

  2. #2
    Sleep is overrated Thundergod's Avatar
    Join Date
    Jul 2006
    Location
    Sydney
    Posts
    10,496

    Re: Grimac in oz?

    Only 691 days for your first post papsco.

    You deserve a quick answer after waiting patiently for a deserving post.
    Im not the one to help you though.

    Where are you located?
    Google shows a WA parts supplier so all is not lost.
    Another possible one in VIC.
    There may be more.

  3. #3
    Site Sponsor Di_Bartoli's Avatar
    Join Date
    Aug 2006
    Location
    647 Botany Road, Rosebery, NSW 2018
    Posts
    931

    Re: Grimac in oz?

    paspco.

    Te best way will be contacting Grimac Italy and ask them.

    I will send an email tonight and let you know as soon I get answer.

    regards


    Renzo

  4. #4
    .
    Join Date
    Aug 2004
    Posts
    2,312

    Re: Grimac in oz?

    a) Telephone Diamond-C Services in Melbourne;

    b) I realise THAT company are nolonger the Australian Distributors of that brand but that usually doesnt mean they dont have good stocks of spare parts or would refuse to service what they have previously been agents for and sold to you...

    Regardz,
    FC.

  5. #5
    Senior Member
    Join Date
    Feb 2005
    Posts
    2,606

    Re: Grimac in oz?

    Quote Originally Posted by papsco link=1171973688/0#0 date=1171973688
    Hi all,

    I am using a Grimac La Uno at home which was purchased from Grinders Coffee a few years ago only to find out that Grinders Coffee no longer are the Australian distributors for this line. Would anyone know who now handles Grimac machines (if anyone) in Australia, spare parts, repairs??.

    Thanks very much.

    papsco
    Double-Shot, what sort of parts are you looking for?

  6. #6
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Wow! so many peolple wanting to help, brilliant! thanks so much.

    I have tried emailing Grimac in Italy several times but have received no reply (unlike Mazzer in Italy who didnt reply to an email a few years ago but instead rang me, what great service they provide).

    I am in Melbourne and i have contacted Grinders Coffee but they have not been of any help, perhaps it was just the person that i spoke to on that day.

    The part i am looking for is a steam valve or just the shaft of the steam valve as mine is now leaking but apart from this i would like to know who to contact should my La Uno one day decide it doesnt want to produce a coffee that i just cant seem to get from any cafe, anywhere. So yes, i would require it to be fixed asap.

    Once again, thanks everyone, very much appreciated and perhaps i should post a bit more often Thundergod.

    Regards

    double shot

  7. #7
    Senior Member
    Join Date
    Feb 2005
    Posts
    2,606

    Re: Grimac in oz?

    Double Shot,

    Grimac started off making parts for several coffee machine manufacturers. So I wouldnt be suprised if the part you want is generic to others whose parts ARE readily obtainable. *The problem is cross-referencing what fits what.

    --Robusto

    PS: http://<font color="#009900">WWW.esp...rts.com</font> *In Washington, USA sells Grimacs and parts. *Ive emailed them asking *about shipping to Australia.


  8. #8
    Mal Dimal's Avatar
    Join Date
    Oct 2004
    Location
    Warwick, QLD
    Posts
    16,681

    Re: Grimac in oz?

    Quote Originally Posted by papsco link=1171973688/0#5 date=1172052534
    (unlike Mazzer in Italy who didnt reply to an email a few years ago but instead rang me, what great service they provide).
    Got this level of service from Bezzera too when I contacted them a little while ago for some info. Certainly gives you confidence in their equipment when they are happy to support Bezzera owners from so far away 8-)

    Mal.

  9. #9
    Senior Member
    Join Date
    Feb 2005
    Posts
    2,606

    Re: Grimac in oz?

    Espressoparts USA has responded, and they do sell and ship Grimac parts to Australia via the US parcel, or the US postal service. Postla is cheper.


    --Robusto

  10. #10
    .
    Join Date
    Aug 2004
    Posts
    2,312

    Re: Grimac in oz?

    All this talk of buying parts from 20 zillion miles away is making my head spin. There should be no problem sourcing service / parts locally.

    So let me repeat:

    It would be most unusual for a company to refuse to continue servicing a machine they sold to you. Yes, you were probably shunted onto the wrong person and I would suggest ringing them again.

    It would also be most unsual for them to have suddenly off loaded all the spare parts they would have been carrying.

    Failing that, contact Diamond Services (Diamond - C or whatever they call themsleves) in Melbourne.

    Failing that try "Ronita" in Leichhardt Sydney.

    The steam valve in the La Uno was a crappy affair, and it may be they nolonger hold stock of the V Seal or that it is nolonger available due to obsolescence....but that doesnt mean there may not be an alternative service suggestion...but to find that out, you have to call someone local who can help and not just put a possibly useless spare part for a possibly unserviceable valve, in the mail.

    Regardz,
    FC.

  11. #11
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Thanks again guys,

    I will try Grinders Coffee again and see what they have to say (i have really been put off them since their move to their new premises, poor service). Yes i agree, i should be able to source a part locally but as a last resort its good to know that someone, somewhere in the world holds spare parts.

    I am greatfull to all that helped, keep up the great work coffee snobs...

    Time to get on the phone again....


    double shot.

  12. #12
    Senior Member
    Join Date
    Nov 2006
    Posts
    979

    Re: Grimac in oz?

    I saw a grinders rep servicing a grimac machine when I was at the hair dressers last week. sounds like you got shafted.

  13. #13
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Yep! certainly sounds like it, looks like the person i spoke to at Grinders just wanted to get home and couldnt be bothered talking to me. I will hang up if i get put through to the same person again and call back later.
    There are so many cafes around that serve Grinders coffee and use Grimac machines that yeah! parts are still widely available, perhaps they just want to look after the cafes where they make their money more so than a home user like me.

    I hope the haircut was to your satisfaction muppet_man67 and that the hairdresser was one of the trendy types with a shiny machine serving coffee in the shop.

  14. #14
    Member
    Join Date
    Apr 2005
    Posts
    36

    Re: Grimac in oz?

    Hi papsco,

    Ask for Frank in spare parts. I needed a few parts for an older Grimac ,got the parts express post in a couple of days. He was really helpful. Hope this helps.

    Martin.

  15. #15
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Thanks Martin, i take it that Frank works for Grinders Melbourne?, i think i may have heard his name being mentioned in the workshop, when i was last there ages ago. I will definately do that when i ring Grinders, he may be more helpful then the other person i spoke to.
    Finances dont allow me to buy the part straight away but when i do i will post here.
    Thanks

  16. #16
    Senior Member
    Join Date
    Jan 2007
    Location
    Perth, Western Australia, Australia
    Posts
    791

    Re: Grimac in oz?

    Quote Originally Posted by muppet_man67 link=1171973688/0#11 date=1172141808
    I saw a grinders rep servicing a grimac machine when I was at the hair dressers last week. sounds like you got shafted.
    I didnt know hairdressers used coffee machines in their salons now. *must be a new hair style from hollywood. *"Would you like your hair blowwaved or steamed today madame."

  17. #17
    Sleep is overrated Thundergod's Avatar
    Join Date
    Jul 2006
    Location
    Sydney
    Posts
    10,496

    Re: Grimac in oz?

    Better than the old Cafe Bar.

  18. #18
    Senior Member
    Join Date
    Nov 2006
    Posts
    979

    Re: Grimac in oz?

    Quote Originally Posted by papsco link=1171973688/0#12 date=1172144829
    I hope the haircut was to your satisfaction muppet_man67 and that the hairdresser was one of the trendy types with a shiny machine serving coffee in the shop.
    the hair cut was good, and im sure the machine was shiney underneath the dried on milk and espresso. :) (no I didnt request a coffee) ;)

  19. #19
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Seen the odd hairdressers salon with a machine in it but i think the joints look a little to posh for me. There has been the odd salon with a fully auto machine then the salons with the shiny hx machine sitting proudly on the bench, dont know how good their coffee making skills are and how much fine hair thats driffted across the room ends up in that coffee.
    Ive only noticed these machines because my hairdresser has a fully auto machine that makes dreadful coffee so i check out all the other salons... sorry im going on a bit about hair when this is a coffee forum and ummm!!! i dont have a lot of it, hair that is.

  20. #20
    TC
    TC is offline
    .
    Join Date
    Oct 2004
    Location
    Melbourne
    Posts
    14,665

    Re: Grimac in oz?

    Quote Originally Posted by papsco link=1171973688/15#18 date=1172219001
    Seen the odd hairdressers salon with a machine in it but i think the joints look a little to posh for me. There has been the odd salon with a fully auto machine then the salons with the shiny hx machine sitting proudly on the bench, dont know how good their coffee making skills are and how much fine hair thats driffted across the room ends up in that coffee.
    Ive only noticed these machines because my hairdresser has a fully auto machine that makes dreadful coffee so i check out all the other salons... sorry im going on a bit about hair when this is a coffee forum and ummm!!! i dont have a lot of it, hair that is.

    So who would be prepared to let a barista cut their hair?? ;) ;D

  21. #21
    Sleep is overrated Thundergod's Avatar
    Join Date
    Jul 2006
    Location
    Sydney
    Posts
    10,496

    Re: Grimac in oz?

    My sister-in-law is a hairdresser and says I do a pretty good job of cutting hair.

    So as Ive now pulled a few shots in a cafe Im willing to get my scissors out for any willing brave soul.

  22. #22
    Junior Member
    Join Date
    Mar 2005
    Posts
    9

    Re: Grimac in oz?

    Behmor Brazen - $249 - Free Freight
    As long as you dont go crazy after several hits of Caffeine and start chopping ears off, you may get a few offers.



Similar Threads

  1. Replies: 3
    Last Post: 24th September 2011, 09:44 PM
  2. !!SOLD!!: Grimac La Uno / Mini Grimac
    By autorock in forum SOLD
    Replies: 6
    Last Post: 3rd January 2011, 08:34 PM
  3. Grimac 21 ele
    By matt_Hellyar in forum Brewing Equipment - Extreme Machines ($3000+)
    Replies: 22
    Last Post: 15th December 2009, 10:25 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •