not just poorly managed, but no vision either !
I have 5 "commercial" roasters within walking distance , 3 of them have a retail frontage / cafe with many SO's & blends of excellent beans etc for sale. ..
..But, none of them have an inclination to offer greens (most staff look lost when i ask ?) .. its just not on their radar to offer them at any price !
..A missed sales opportunity ? ..but a gain for Bean Bay !