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Thread: Sorry no take aways!

  1. #1
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    Sorry no take aways!

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Visited a cafe this morning in Western Suburbs Melbourne who got a great review in The Age Good Cafe Guide. I asked for two take away lattes and their response was ' sorry we are not doing take aways at the moment' WTF? have never heard that before is that normal? so we went next door who got a good review also, I'm glad I went!

  2. #2
    Senior Member flynnaus's Avatar
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    Is it possible that they had run out of takeaway cups?

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    No I saw the 'towers' of cups next to the machine

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    Senior Member Rocky's Avatar
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    I had the opposite problem.
    Dropped in to a local cafe for a coffee with my elderly Mum.
    Ordered a pot of tea for her and a long black for me.
    Got mine in a cardboard cup.
    (I hate take-away cups - rather drink it out of my boot)
    Somebody didn't put brain into gear.

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    Quote Originally Posted by kike10 View Post
    Visited a cafe this morning in Western Suburbs Melbourne who got a great review in The Age Good Cafe Guide. I asked for two take away lattes and their response was ' sorry we are not doing take aways at the moment' WTF? have never heard that before is that normal? so we went next door who got a good review also, I'm glad I went!
    Not heard of that before, very strange. If anything I'd have thought it'd be the other way round (only doing takeaway).

  6. #6
    Coffee Newbie okitoki's Avatar
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    I saw a bunch of hipsters who ordered takeaways but all sat in the cafe for an hour chatting.

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    Senior Member askthecoffeeguy's Avatar
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    I went to a place in Byron Bay not so long ago that was obviously under the pump and said, "how long for a takeaway coffee?"

    To which they replied, "there's at least a half hour wait!"

    I said, "you've got to be joking, right? You mean to tell me that you don't prioritise take away coffees?"

    To which they replied, "No!"

    End of story: see you later, Susan !

  8. #8
    Senior Member csutak40's Avatar
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    Quote Originally Posted by askthecoffeeguy View Post
    I went to a place in Byron Bay not so long ago that was obviously under the pump and said, "how long for a takeaway coffee?"

    To which they replied, "there's at least a half hour wait!"

    I said, "you've got to be joking, right? You mean to tell me that you don't prioritise take away coffees?"

    To which they replied, "No!"

    End of story: see you later, Susan !
    I'm sorry, I don't understand. Why should they prioritise take away coffees? Both take the same amount of time to make, both are for customers that pay the same, so why should a take away coffee get priority. If anything, the customers that sit should get the better service, after all they may just order other things, or a second cup

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    Senior Member Vinitasse's Avatar
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    Quote Originally Posted by askthecoffeeguy View Post
    I said, "you've got to be joking, right? You mean to tell me that you don't prioritise take away coffees?"
    And why should they???

    If you were dining in a Thai restaurant and they kept prioritising take-away orders while you languished at your table, starving... would you be a happy camper?

    Why should it be any different for coffee? If you must have a take-away coffee quickly then try going to a place less obviously "under the pump" or simply order ahead.

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    Quote Originally Posted by askthecoffeeguy View Post
    I went to a place in Byron Bay not so long ago that was obviously under the pump and said, "how long for a takeaway coffee?"

    To which they replied, "there's at least a half hour wait!"

    I said, "you've got to be joking, right? You mean to tell me that you don't prioritise take away coffees?"

    To which they replied, "No!"

    End of story: see you later, Susan !
    When I read this I see a different angle - lost business. Putting aside the fact that it's probably next to impossible to find and then keep decent staff in Byron, if that cafe had a decent barista and maybe a second person steaming and finishing during the rush, so they could pump out a coffee every 30-40 seconds, how much more money would they make because people would happily drink their coffee more quickly and order a second or even third. Not to mention not having to prioritise take aways.

    That said, next time I'm getting a takeaway from Foxy Brown I'll be looking forward to my priority treatment! ;-)

  11. #11
    Senior Member askthecoffeeguy's Avatar
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    Personally I think it's good business practice to have all takeaway coffees out within 4mins of ordering whenever possible and even when your getting slammed!

    The way I see it that's about how long it takes to walk to the local train station and if you're on a tight schedule you want to be able to grab a cup of joe and make your train!
    Jonathon, thegoner and kike10 like this.

  12. #12
    Senior Member Vinitasse's Avatar
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    Quote Originally Posted by askthecoffeeguy View Post
    Personally I think it's good business practice to have all takeaway coffees out within 4mins of ordering whenever possible and even when your getting slammed!

    The way I see it that's about how long it takes to walk to the local train station and if you're on a tight schedule you want to be able to grab a cup of joe and make your train!
    Try waking up earlier rather than damning others with your poor time management skills
    BangalowBarista and okitoki like this.

  13. #13
    Senior Member Rocky's Avatar
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    Behmor Brazen - $249 - Free Freight
    Is anyone ever going to wait a half-hour for a coffee?
    A local cafe in Yeppoon dropped this one on us last time we stopped for a coffee.
    It was lunch time and all the primary school student staff were tied up doing lunches.
    My jaw dropped - I had never heard that one before. I was tempted to say "how about you hire me for a half hour and I'll get all the coffees out".
    Actually just occurs to me that I waited for almost 20 mins 'in-house' the last time I was there.
    Note to self to avoid this outfit.



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