Post By TOK
Control Board Repairs Brisbane
I have a La Scala Butterfly. I believe the control board has carked it. Does anyone know where I can get it checked and maybe have a faulty relay repaired in Brisbane?
You can try this place in Coopers Plains Domestic Coffee Machine Service LocationCoffee Machine Specialists . I had them service my previous machine a while ago and I was satisfied with the service, though I haven't been to any other around. I am sure others can chime in..
If you are on the Southside, then there is Espresso Breakdown in Capalaba. They are not a CS sponsor, but they do have a website if you do a search. I've had my Giotto serviced by them a few times, the only issue is it can take a while (2 weeks), once it gets into the queue. I suspect commercial places get priority for repairs. However that may have changed, it's been a while.
Last edited by GrahamK; 1st September 2014 at 06:54 PM.
+1 for Espresso Breakdown in Capalaba.
However you may wish to note that it is not really commercially viable to diagnose and repair failed control boards in coffee machines. The time taken at around $110.00 per hour, to work out which 20 cent component failed, plus sourcing, ordering and waiting for the component to arrive, is not conducive to good customer relations. Replacing a CPU is an instant fix, and what you pay extra for the control board you save on the time component...also remember if you fix a CPU you only fix one thing. A new board is a completely new board.
Also note that repairing control boards causes major problems between the client and the repairer when something else down the track goes wrong with the CPU, when arguments will be fought over what was repaired the last time, and whether what went wrong this time is "warrantable". Its got hairs on it. This is how equipment repairers become equipment/client psychologists. Better to fit a new CPU. If it fails within a certain period, doesn't matter how....the situation is pretty well black and white.
So really, diagnosing and repairing a coffee machine CPU is something that a "home enthusiast" will do for himself. The cost is cheap, the time it is out of action is longer, the responsibility for the repair is all his.
Hope that helps.
Agree with TOK...
Board repairs are really restricted to electronics enthusiasts/hobbyists these days. Commercial repair of these just isn't viable. Would recommend you look through a a couple of electronics hobbyist websites to see if you can raise any interest from members therein. Maybe do a swap for a bag of freshly roasted coffee...
I think there was someone here on CS who used to offer this kind of service but can't remember who it was. Maybe do a search using appropriate keywords; might work...
I've fixed boards plenty of times, I come from an electronics background so diagnosing and sourcing parts are easy for me. I believe in domestic repairs where machines get dropped off it is viable to repair boards providing the technician has electronic experience. On site repairs are going to be hard for any technician to diagnose and source the parts because 90% of the boards have completely different components.
It's generally one of two things depending on the issue, faulty transformers or faulty switching relay.
If you can use a soldering iron and are confident in doing it, just look at these two components and purchase replacements and try it yourself. They will be cheaper than buying a new control board.
If you're not capable, get in contact with someone who is. Or alternatively do as suggested here, get it over and done with and purchase a brand new board.
You can replace every active component on a standard control board for under $30 and within 15 minutes if you're competent with a soldering iron.
The small signal circuitry for autofill and other tasks is quite reliable and I've never seen one go bad.
So around $30 labour, $30 for parts and $5 for consumables.
It would seem to be a viable choice for a technician trained in these skills.
I feel that your budgeted quote is a tad undersestimated (not deliberately so) because I dont know any profesisonal workshop owner that will not charge some kind of MINIMUM charge to cover all the costs of running business....and without which it simply is not worth taking on jobs that are too small.
A job may only take 15 minutes to do but if you only chage for 15 minutes of time taken, you are seriously underscharging and not recouping the real cost of doing a job. Look at the concept of "billable hours".
Take into consideration that when the client comes in, it takes atleast 5 minutes talking first up just bto get an indication of whats going on. There could be another 5 minutes spent writing up the job card. It that hasnt been input directly to the computerr, add some more minutes posting the signed job card into the computer.
Does the client telephone onece or twice during the week to find out the status of his repair Another few minutes.
When the repair is completed, the repair needs to be tested in the machine.....how long to do that.
Once satisfied all is ok, the whole deal needs to be invoiced into the system.
Then there is a phone call to adsvise the client to come and collect. The client usually wants an explanation of what was done.......
This is hypothetical, but shows how a "15 minute repair" turns into whatever a profesisonal workshop will charge for its minimum charge, otherwise it isnt worth taking on the job in the first place.
I personally used to effect repairs to boards for espresso machines. From a business sense it was not worth the trouble and certainly did my own business no favours.
And is why it was mentioned above that some jobs are probably best left to "home enthusiasts".
Hope that helps.
Thanks for all of your input. I now understand why the repair shops simply replace with a new part.
Based on all your inputs I will order a new one and fit it myself. Jetblack expresso have the part for $300.
I will then tinker with the old one just because it will be fun to learn!