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Thread: Keepcup - they leaked !

  1. #1
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    Keepcup - they leaked !

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    After sometime our keep cups leaked. We got like 3 keepcups and they all leaked after a year of usage. Is this normal? Is there any other type of cup that you would recommend. Think we will not buy keepcup anymore

  2. #2
    Senior Member Magic_Matt's Avatar
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    Quote Originally Posted by sullyasari View Post
    After sometime our keep cups leaked. We got like 3 keepcups and they all leaked after a year of usage. Is this normal? Is there any other type of cup that you would recommend. Think we will not buy keepcup anymore
    G'day sullyasari, do you have glass or plastic KeepCups? I never had issues with my glass cup, but did hear stories of some leaking. Have you tried contacting KeepCup to see if they'll replace the lids?

    I'm currently using a SoL cup, which is glass with a silicone lid and doesn't leak at all. If you prefer plastic, Frank Green looks like they seal well, but I haven't actually tried one. Definitely avoid Upper Cup (company now defunct but a few places are still selling off old stock), every one I've seen leaks like a sieve.
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  3. #3
    Senior Member noonar's Avatar
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    Never tried a Keep Cup, I did use a Joco for 2 years with no leaky issues - and then I broke it - I replaced it with Sol (an Oz company?) about 12 months ago and there is not much between the 2 makers products, both excellent for my requirements. Also have and use a Contigio off an on but I always return to using the Sol/Joco. Got my Sols cheap(er) in a Zanui sale. Check 'em out.
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  4. #4
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    I have a glass Keepcup and it leaked within the first few weeks and still to this day, I just try to avoid tipping it on it's side.

  5. #5
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    Yes. They leak.

  6. #6
    Senior Member Magic_Matt's Avatar
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    Quote Originally Posted by noonar View Post
    Sol (an Oz company?)
    Yep, based in Bondi

  7. #7
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    Earth bottles make a great keep cup. Stainless steel insulated. Keep coffee warm, lid not completely sealed but work great as long as not over filled.

  8. #8
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    I'm on my third keep cup, a glass one now. I went through two plastic ones, which started to leak as the lid seal weakened over time - although each keep cup would have been used hundreds of times, probably around two years of lifespan each. The glass keep cup appears to have a more robust seal design with the lid, however it's only had a couple of months use but no signs of leakage yet.

    Perhaps contact Keep Cup directly through their website?

  9. #9
    Senior Member LeroyC's Avatar
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    I've had two Keep Cups: one of the original plastic ones and a glass one. The plastic one had fairly regular use over a few years before it started leaking and was consigned to alternative duties. The glass one is great. I don't use it quite as often, but haven't had any leaks as yet and I've had it for at least a couple of years. The only issue I had with the glass one was I didn't like the new lid, it seemed it wasn't 'taste neutral' like the old one. So I just swapped back to the old lid which still works well.

  10. #10
    Member CoffeeHack's Avatar
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    My biggest bugbear with the glass version, especially during winter, is that not every barista pre-warms the cup which can become an issue especially when ordering short blacks/macchiato/piccolos. Still better than churning through the single-use throwaway cups though.
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  11. #11
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    Keep Cup replaced the original lids on my two glass cups when they started leaking, the new ones are a tighter fit so that seems to have solved the issue. I also have two older plastic ones, one is almost 6 years old and never leaks, the other almost 3 years old and is used every day with no leaks so far. I've always found Keep Cup very helpful when contacted about product issues.
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  12. #12
    Senior Member matth3wh's Avatar
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    Keepcup - they leaked !

    Had leakage on a lid too. Unfortunately my wife threw out the keepcup lid.

    Hoping Huskee cup might be a suitable alternative down the track.

  13. #13
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    Wow. It looks like it's a known issue that they leaked. Okay I will try to move on to SOL then. I am done with keepcup for now. There is no point buying them if they are not reusable after some time. The whole point is to reuse and reduce. If they leak, and have to be replaced with another plastic cup, then it has failed its purpose. Thank you all. You been great !!!
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  14. #14
    Senior Member Magic_Matt's Avatar
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    Quote Originally Posted by sullyasari View Post
    Wow. It looks like it's a known issue that they leaked. Okay I will try to move on to SOL then. I am done with keepcup for now. There is no point buying them if they are not reusable after some time. The whole point is to reuse and reduce. If they leak, and have to be replaced with another plastic cup, then it has failed its purpose. Thank you all. You been great !!!
    I think you'll be happier with SoL - quality, handmade product from a genuinely small, local business.

    Anecdotally it seems like there are significant issues with some batches of KeepCups; they even took to selling some faulty glass cups that wouldn't seal with lids for at-home use. Makes you wonder how many end up in landfill despite being recyclable; a bit of investment in refining the design would be a better result but perhaps not as profitable?
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  15. #15
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    I purchased a SoL cup a few weeks ago on Matt's advice to another CS member, couldn't be happier.

    I even had a friend of the business owner take a photo of it when she realised it was a SoL cup.
    Magic_Matt and sullyasari like this.

  16. #16
    Member CoffeeHack's Avatar
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    Behmor Brazen - $249 - Free Freight
    So my glass KeepCup somehow met its untimely demise in my backpack last week (really not sure what the cause was, perhaps I was a victim of the single-use cup mafia?). Today I picked up a SoL cup after learning about them in this thread, and I like how much lighter it is than the KeepCup plus the silicon band hand grip is much bigger which means no hand-burnage like the narrow bands on the KeepCups. About the only downside for me is the lack of a mouthpiece cover on the SoL cup, not a big issue but it does mean more of a possibility of spillage. Hopefully I can keep this one intact for much longer!
    Magic_Matt likes this.



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