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Thread: The Customer is always - a nuisance.

  1. #1
    Senior Member Rocky's Avatar
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    The Customer is always - a nuisance.

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Friday 10.15 am local Cafe.
    Rocky arrives with 4 friends. Maybe 6 other customers - already seated - some with their coffee.
    The regular Barista is the only staff visible. He is busy and calls in the Owner's wife from the kitchen.
    I explain my order - 2 Long-blacks in cups (I hold up the standard size cup - there is only one size) one with separate cold Zimmel milk (not mine)
    She fusses over the register - how to do this? Repeats - "So two Cappucino ?"
    I say "Two Long-blacks in cups (Hold up cup again) and some cold Zimmel separate, please."
    I pay and go and sit down whilst others order.
    She brings two Long-blacks in mugs and announces them. I say "No, two Long-blacks in cups". She is unhappy - no apology.
    My mate takes one of the mugs and one of the others takes the other one. She goes off in a huff.
    She eventually delivers my Long-black in a cup. I thank her. I am ignored and likewise for rest of the visit.
    It is apparently my fault that she is incapable of getting a simple order correct.
    (the coffee is rubbish)
    I will take myself and four friends elsewhere in future. How to lose 5 customers in one go because of your petulant tantrum.
    flynnaus and matth3wh like this.

  2. #2
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    I had to Google Zymil... had no idea.
    Zymil | Pauls Milk

  3. #3
    Senior Member Rocky's Avatar
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    Is that how you spell it.
    So many of us with stomach/digestion problems these days.
    My mate thinks the Zymil helps.
    I wish I could find an easy answer to my own gut problems.

  4. #4
    Senior Member Lyrebird's Avatar
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    It's a portmanteau word formed from enzyme + milk.

    It works for people with low / zero lactase levels as the milk has exogenous enzyme added.
    Last edited by Lyrebird; 22nd July 2018 at 09:54 PM.

  5. #5
    Senior Member Rocky's Avatar
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    Well that makes it crystal-clear.

  6. #6
    Senior Member Lyrebird's Avatar
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    Assuming you are being facetious, lactase is an enzyme that assists in the digestion of milk by breaking down the lactose to glucose + galactose.

    "X-ase" is biochemist speak for "enzyme_that_affects_X", so for instance a protease will be an enzyme that breaks down proteins.
    xmlstu likes this.

  7. #7
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    Downside is it tastes like a smidge of added sugar. Some may see this as a feature.

  8. #8
    Senior Member Rocky's Avatar
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    Behmor Brazen - $249 - Free Freight
    Seems everybody needs lessons in 'taking orders' these days.
    Ordered a couple of coffees in my favourite local cafe (never the same Barista twice) on Saturday.
    Flat White in a mug and my Long-black in the smaller cup. The mug was OK as I think they probably do a lot of those but my Long-black turns up in the big cup.
    To their credit it was replaced quickly with good grace but as my companion said, it's a game where the order is the key issue.
    If you can't take a correct order and have your Barista get it right, you're in the wrong game.



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