Post By Rocky
Post By Lyrebird
The Customer is always - a nuisance.
Friday 10.15 am local Cafe.
Rocky arrives with 4 friends. Maybe 6 other customers - already seated - some with their coffee.
The regular Barista is the only staff visible. He is busy and calls in the Owner's wife from the kitchen.
I explain my order - 2 Long-blacks in cups (I hold up the standard size cup - there is only one size) one with separate cold Zimmel milk (not mine)
She fusses over the register - how to do this? Repeats - "So two Cappucino ?"
I say "Two Long-blacks in cups (Hold up cup again) and some cold Zimmel separate, please."
I pay and go and sit down whilst others order.
She brings two Long-blacks in mugs and announces them. I say "No, two Long-blacks in cups". She is unhappy - no apology.
My mate takes one of the mugs and one of the others takes the other one. She goes off in a huff.
She eventually delivers my Long-black in a cup. I thank her. I am ignored and likewise for rest of the visit.
It is apparently my fault that she is incapable of getting a simple order correct.
(the coffee is rubbish)
I will take myself and four friends elsewhere in future. How to lose 5 customers in one go because of your petulant tantrum.
I had to Google Zymil... had no idea.
Zymil | Pauls Milk
Is that how you spell it.
So many of us with stomach/digestion problems these days.
My mate thinks the Zymil helps.
I wish I could find an easy answer to my own gut problems.
It's a portmanteau word formed from enzyme + milk.
It works for people with low / zero lactase levels as the milk has exogenous enzyme added.
Last edited by Lyrebird; 22nd July 2018 at 09:54 PM.
Well that makes it crystal-clear.
Assuming you are being facetious, lactase is an enzyme that assists in the digestion of milk by breaking down the lactose to glucose + galactose.
"X-ase" is biochemist speak for "enzyme_that_affects_X", so for instance a protease will be an enzyme that breaks down proteins.
Downside is it tastes like a smidge of added sugar. Some may see this as a feature.
Seems everybody needs lessons in 'taking orders' these days.
Ordered a couple of coffees in my favourite local cafe (never the same Barista twice) on Saturday.
Flat White in a mug and my Long-black in the smaller cup. The mug was OK as I think they probably do a lot of those but my Long-black turns up in the big cup.
To their credit it was replaced quickly with good grace but as my companion said, it's a game where the order is the key issue.
If you can't take a correct order and have your Barista get it right, you're in the wrong game.