At least the e-parcel prices don't seem to have changed.
Am I allowed my own whinge? This change to satchels - express, prepaid and flat-rate is confusing because of the way the nomenclature has changed. It occurred in the middle of a burst of online sales I'm currently doing, trying to clear out unwanted items. I was using 5kg large flat-rate satchels and paying for shipping online and printing labels. Works a treat. But come the change on Monday, when paying I was present with four shipping options for satchels - S, M, L and XL, not three. What gives? My satchels say large, but the price for shipping large has dropped. Prices don't drop. What is one to do? So I went with large and asked at the PO when I dropped the item off. They were just as confused as me and said that as far as they could see I'd done the right thing.
But a little research (which I should probably have done in the first place) suggests otherwise. This page:
says that the previous 5kg satchels are now XL, even though they say "large" on them. Brilliant. These changes also short-change people who still have the older flat-rate L satchels, as they're not as large as the new XL from what I can see in the local PO. I guess this is just a transitional issue, but the change in nomenclature is not helpful. For anyone else in the same position, be warned.
From what I can tell, the usage of satchels is enforced at the local PO, and so although I've probably underpaid postage on this occasion (unintentionally), it's unlikely to be a problem as the entire system seems confused at present. Which is a little ironic as what I was told at the local PO was that this was intended to reduce confusion. Staff were having to tell people who have put too much weight in a small satchel that they would have to get a large one, even though their item fitted. I sort of understand this, but going to a volume rate under 5Kg is not going to make it easier for retailers like Andy who sell based on weight.