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Thread: Sunbeam EM0480 - Dead after 2 weeks use

  1. #1
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    Sunbeam EM0480 - Dead after 2 weeks use

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    My Sunbeam EM0480 started to make some strange noises today - like the revs of a car slowing down before it finally stalls...and then it just stopped.

    I opened it up, unblocked any coffee that was in and around the burr and the shaft itself, but nothing - dead as a doornail.

    Does anyone know where Sunbeam are likely to replace it for me or will I they send it away to be repaired?

    To be honest I wont be keeping it either way. I really think its piece of cheap plastic rubbish and makes a hell of a mess, but I would like to recoup some of my money on ebay (or on CS).

    Thanks tony

  2. #2
    Senior Member Koffee_Kosmo's Avatar
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    Re: Sunbeam EM0480 - Dead after 2 weeks use

    Take it back to the retailer ASAP and have it exchanged
    They will deal with the return paperwork
    KK

  3. #3
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    Re: Sunbeam EM0480 - Dead after 2 weeks use

    It really is a shame Sunbeam didnt put a tiny bit more effort into this grinder. If it had metal burr carriers and better QA Im sure people would pay an extra $100 for it.

  4. #4
    A_M
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    Re: Sunbeam EM0480 - Dead after 2 weeks use

    Quote Originally Posted by 7C67667130383A30080 link=1254658748/0#0 date=1254658748
    My Sunbeam EM0480 started to make some strange noises today - like the revs of a car slowing down before it finally stalls...and then it just stopped.

    I opened it up, unblocked any coffee that was in and around the burr and the shaft itself, but nothing - dead as a doornail.

    Does anyone know where Sunbeam are likely to replace it for me or will I they send it away to be repaired?

    To be honest I wont be keeping it either way. I really think its piece of cheap plastic rubbish and makes a hell of a mess, but I would like to recoup some of my money on ebay (or on CS).

    Thanks tony
    If it is the Motor.. Then I believe it is covered for greater than 2 years...

    I have not yet seen *or heard of one failing... *But its an electronic piece of equipment and NO manufacturer is *100%.

    In addition, if the bean hopper is not in correctly it can cause all sorts of problems as it manages teh safety interlock..

    Just be aware... *That I have seen one example where A stone/piece of metal got caught and that did cause some damage and *the motor stooped.. * Thought that may have been a over current protecting but the owner was a Forum hit and run and never returned to explain what happened...

    If a straight fail, then SB will replace... *If a stone or other item has caused the problem ?????

    Quote Originally Posted by 4346494E424B0A544649270 link=1254658748/2#2 date=1254692532
    It really is a shame Sunbeam didnt put a tiny bit more effort into this grinder. If it had metal burr carriers and better QA Im sure people would pay an extra $100 for it.
    Actually they needed a 3rd model with the extra issue of burr carriers... Thus a 0480 and 0450 and 0490 (I wish)

    Other wise it puts it up into the Rocky ball park in the $$$ values. AT $150 - $190 it is ideally placed in teh market...

  5. #5
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    Re: Sunbeam EM0480 - Dead after 2 weeks use

    Thanks for the replies guys.

    Either way, I wont be keeping it - its let me down once too many times. Having a dead grinder on a public holiday when I cant buy a replacement is a stark reminder that you get what you pay for.

    If anyone knows of anywhere in Sydney that is open today where I could buy a decent grinder, let me know. A rocky is an obvious choice.


  6. #6
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    Re: Sunbeam EM0480 - Dead after 2 weeks use

    Sunbeam replaced it with a new one for me this morning.

    I will be selling this however as I want to get a better grinder.

    Will list in the classifieds section.



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