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Thread: Rancilio Rocky Issues

  1. #1
    Junior Member
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    Rancilio Rocky Issues

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hi
    I have a 6month old Rancilio Rocky which has been performing extremely well. I recently changed the coffee I use and need to use the 12 setting...BUT...when I start grinding, the hopper jumps to the next one being 13!!!

    If I set it at 11 it doesnt jump. Whats the story?

    Joe

  2. #2
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    Re: Rancilio Rocky Issues

    The story is, take it back & have it checked under warranty.

    There must be problem in the moulding or drilling of the holes in the adjusting ring, that the pin (should) locks into.

    Regardz,
    FC.

  3. #3
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    Re: Rancilio Rocky Issues

    Not withstanding FCs advice, are you sure the pin is engauging the hopper properly? Twist the hopper slightly back and forth the feel the range of movement. When the hopper is hard up against the pin, push the pin depress button and ever so slightly, slowly, continue to rotate the hopper, releasing the button. You should be able to hear a click as the spring forces the pin up into the next detent position. Repeat this a few times to see if it just isolated over your 12 and 13 positions. If it happens in a few spots, maybe the hopper is not secured properly. Have you adjusted the zero after a cleaning? (TIC- are you a fiddler and partially disassembled it, maybe it didnt go back together properly!)

    Boris

  4. #4
    Super Moderator Javaphile's Avatar
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    Re: Rancilio Rocky Issues

    It could also be as simple as grinds filling the detent hole, preventing the locking pin from going into it.

    Java "Check the simple things first" phile

  5. #5
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    Re: Rancilio Rocky Issues

    In Fact
    1. I am not fiddler and woulbnt be one to take the hopper off ordinarily.
    2. At the point where the tooth for 12 is, there is a large gap as though it is missing a tooth where 13 is so it skips to 14. It does this even when i twist the hopper softly with my hand at setting 12.

    I think the hopper is cracked! I wouldnt have noticed it earlier as I have only used setting 20, 11, 10, 9 :(
    :(

  6. #6
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    Re: Rancilio Rocky Issues

    Any chance of a photo, assuming you can see the problem? Otherwise, skip the middle step, sounds buggered, return to point of sale and ask the retailer for appropriate warranty action.

    Boris



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