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Thread: Venezianos Xmas Mazzer Clearout!

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    Venezianos Xmas Mazzer Clearout!

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Ho Ho Ho, everybody,

    A friend of ours in the US accidentally ordered a whole shipment of super jollys and minis in the wrong voltage :o Well, we decided to help him out and buy them all from him ... which means that in about six weeks time, just in time for xmas, we are going to have the following available to coffeesnobs:

    Mazzer Mini Manual

    Mazzer Super Jolly

    PM for an unbeatable price

    Each grinder will come with 1kg of one of our award winning coffees so that you can work out how to dial them in without the guilt of throwing away your hard-won home roasts. Each grinder will be backed by our service department. GST is included in the price, but delivery is not.

    Stocks are limited, so PM me to secure your cure for upgrade fever.

    If you are interested in buying a Makin Espresso, Expobar or ECM Giotto with one of the above grinders, we will also be able to create a package deal with substantial savings.

    Cheers,

    Luca

    PS. These will most certainly not fit in your Xmas stockings!

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi All,

    Unfortunately Pete and I arent going to be around until after about mid next-week, as I have exams and he has the trans-tasman barista cup. Feel free to PM me during this time, but I wont be able to answer until the end of next week.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Hhhhmmmm....Being unsure of the laws in AUS and knowing what a hot issue this has been in the US heres a question for ya. Because these grinders are being imported from outside Mazzers normal import channels will Mazzer and their authorized dealer/repair network honor any warranty claims on them?

    A statement in the ad:

    Each grinder will be backed by our service department.
    Implies that you will be covering the warranty yourselves. Is this the case?

    What exactly is the warranty that these grinders come with and who will be responsible for covering that warranty?


    Java "Inquiring minds want to know" phile

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    Re: Venezianos Xmas Mazzer Clearout!

    Heres another thought. Even though they are 220-240V units, what plug do they come shipped with? If not an Aussie standard plug, how does the warranty cover replacing the plug with an Aussie compatible one. I guess you could us a universal adaptor to overcome this issue (if it is an issue).

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Sparky link=1162963842/0#3 date=1163547538
    Heres another thought. Even though they are 220-240V units, what plug do they come shipped with? If not an Aussie standard plug, how does the warranty cover replacing the plug with an Aussie compatible one. I guess you could us a universal adaptor to overcome this issue (if it is an issue).
    Thats the frikkin incredible thing - apparently the dudes in the US ordered Australian mazzers, so not only are they the right voltage, but they have the right plugs! In the worst case scenario, well have a bunch of mazzers with the wrong plugs, so well just get a bunch of plugs and spend a day replacing them at no cost to consumers. Even if we were to charge for it, I doubt that anyone would complain. After all, were sharing the love and offering these grinders at wholesale price or below wholesale if paired with a prosumer machine.

    Implies that you will be covering the warranty yourselves. Is this the case?

    What exactly is the warranty that these grinders come with and who will be responsible for covering that warranty?

    Java "Inquiring minds want to know" phile
    Good question, Java. I spoke to Pete today and he said that we will provide a 12 months parts only, return to base warranty.

    A few people have contacted me asking about these machines and mazzer prices in general. I want to make it perfectly clear that this offer is pure serendipity. It will be very limited and once these are gone we will be bumping the price back up a few hundred dollars as we return to our normal supply chain.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Oh, I just thought that I should add one more thing in response to Javas questions, but unfortunately Im not getting a "modify post" button.

    Whilst many Australian companies buy from the largest mazzer importer, there is no exclusive mazzer importer in Australia. Anyone who orders the minimum quantity from mazzer can get them in direct. Many large roasteries, for example, order direct from mazzer and cover their own warranties.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Glad I found this thread (and this site!) - was considering the Rocky but having now read a bit about the mazzer mini I could be swayed I reckon :)

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    Re: Venezianos Xmas Mazzer Clearout!

    Are these all spoken for yet?

    (I would have PM-ed you as requested, but in 2 years I havent actually posted here yet, so it wouldnt let me send a PM...)

    big

  9. #9
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    Re: Venezianos Xmas Mazzer Clearout!

    Well Luca,

    looks like you "unearthed" a few first time posters. ;D



    Welcome to you both.

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    Re: Venezianos Xmas Mazzer Clearout!

    Lets hope theyre all here for the right reasons and not just the right toys! :) Welcome aboard people!

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Guys,

    We have had a lot of interest in these grinders, but I need to remind everyone who has expressed interest that I can only reserve them on payment of a deposit, as I PMed everyone. This offer will stay open until deposits have been payed on the grinders that we have allocated to coffeesnobs and the order of payment of the deposits will determine priority.

    Cheers,

    Luca

  12. #12
    Ron
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    Re: Venezianos Xmas Mazzer Clearout!

    Thanks Luca

    Can I just clarify the process for everyone.

    We should wait until receipt of the Veneziano invoice?

    Upon receipt we can pay the deposit.

    The invoice will provide details of deposit payment options?

    Can we then phone Veneziano and make a credit card payment?

    Regards

    Ron


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    Re: Venezianos Xmas Mazzer Clearout!

    Idler,

    Exactimento. (You might want to PM Luca your email address if he doesnt have it already though.)

    Beanmeister.

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Ron,

    You have it all exactly right. Thankyou for getting your details to me so promptly. Unfortunately, Im waiting on quite a few people to get back to me and you were just after the first lot of invoices. I will email the invoice out to you today or tomorrow.

    Cheers,

    Luca

  15. #15
    Ren
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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Veneziano,

    have the grinders arrived yet?
    what colour are they?
    what type of plug are they?

    Ren

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    Re: Venezianos Xmas Mazzer Clearout!

    yeah...wondering if i get the silver or black mini....super jolly at work is black...wanting a silver to match the sunbeam em6910

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Ren,

    I have emailed/pmed everyone who has paid a deposit to say that the grinders are currently stuck on a ship in Port Moresby as it undergoes repairs. We are expecting them at the end of the second week in Jan.

    As I responded to Sparky above, the grinders have Australian plugs.

    We have been told that there is a mixture of colours. Whether this includes the more unusual colours, such as "champagne" and dark grey, I dont know. Im also not sure how many of each there are.

    At the moment, I have three more minis that I can allocate to people and I have reserved another lot to package with machines.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    I read this thread a while ago but assumed they had all gone but from your post it seems there are 3 left. Are these doserless?

    Thanks,

    Chris

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Chris,

    I got a flurry of interested responses when I first announced this offer, but many of them were non-committal. As the number of responses was more than the number of mazzers that I can move, we decided that the only fair way to do this was to take deposits and reserve mazzers that way. I still have three more grinders that I can allocate to people. If you would like one, I will reserve one for you on payment of a deposit. Its first come, first serve! I have a separate lot that I can package with machines for a slightly lower price.

    The grinders are the standard, dosered minis. We also have a bunch of super jollys.

    Id also like to take this opportunity to clear up a few PMs that I have received and insinuations that have been made that this is somehow dodgy. Mazzer does not have an exclusive arrangement with anyone. If you are willing to buy the minimum quantity, pay up-front and wait six weeks, they will make and sell you whatever grinders you like. There are quite a few roasters that import mazzers directly and provide their own warranties. The only difference between going through them and going through Saeco is that Saeco get a larger volume discount and, so, make more money than everyone else who imports mazzers ;P Our friends in the states ordered Australian grinders by mistake and we have been lucky enough to be able to buy the lot of them at a very good price. We have decided to share our good fortune with the coffeesnobs community. There is no difference between the mazzers that we are offering and those that you would get through less lucky people!

    Cheers,

    Luca

  20. #20
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    Re: Venezianos Xmas Mazzer Clearout!

    Luca, I have PMd you regarding the availability of any remaining mini mazzers. :)

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    Re: Venezianos Xmas Mazzer Clearout!

    Two messages and one post over the last few days with no replies. I guess that means there arent any left. Thats ok, Ill go elsewhere.

  22. #22
    Flo
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    Re: Venezianos Xmas Mazzer Clearout!

    Viviane...the guys at Veneziano can get quite busy but they will reply ;)... Id reckon the grinders are probably all gone by now but you never know your luck in a big city!

    Flo

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    Re: Venezianos Xmas Mazzer Clearout!

    They arent too busy to answer more interesting threads, with some quite long replies. If thats more important than making a sale, or even simple customer relations.......

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Viviane link=1162963842/15#22 date=1168839861
    They arent too busy to answer more interesting threads, with some quite long replies. If thats more important than making a sale, or even simple customer relations.......
    Hi Megan,

    Over the past few days (my weekend and holidays), I have been negotiating with the guys to get some more mazzers for yall. This took a lot longer than usual because the people that I have needed to speak to have been interstate (on holidays). Im sorry that I didnt reply to you (and others) sooner than that, but I wanted to actually have something concrete to say. Unfortunately I have had some rather harsh responses when I have given equivocal responses in the past, so I saw it as a case of "damned if you do, damned if you dont." Lesson learnt; next time Ill just be prepared to be equivocal! Like they say; the coffee side is easy, the customer side is the real skill :)

    15 Jan Update:

    After repairs at Port Moresby, the ship docked today. It should take a few days to clear the shipment, but we received a notice that a few of the required certificates hadnt been provided. We have sent an email to our colleagues in the US and hope to have it sorted out so that the grinders can be sent off and picked up at the end of the week. I will post to confirm when they have arrived and are ready to go.

    Ill update my spreadsheet tonight and let yall know how were going.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Thanks for the reply Luca, I appreciate that youre putting a lot of effort into thes grinders. Im happy to wait for an answer as long as I know youve received my messages. If you wind up with a spare mini, Im more than interested. :)

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi guys,

    We are able to sell a few more minis at the discounted price, and we have a bunch reserved for pairing with machines at a bigger discount. Once those are gone, order will be restored to the galaxy/marketplace ;P

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Scratch my name into one of them please. Ill PM you my details. :D

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi All,

    Our mazzers have arrived and we have been testing a whole bunch of them. The minis are all silver and manual. They are also branded "Rio," which is to say that the mazzer plate on the back of them has been replaced by the "Rio" plate:




  29. #29
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    Re: Venezianos Xmas Mazzer Clearout!

    This is an example of the sort of rebadging that is pretty common in the coffee industry. Its quite funny that they didnt even make an attempt to remove the mazzer compliance plate on the side:




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    Re: Venezianos Xmas Mazzer Clearout!

    I hope to have them all sent off pretty soon. I will be PMing everyone who has paid a deposit, but please feel free to get in touch with me.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Viviane link=1162963842/15#26 date=1168864803
    Scratch my name into one of them please. *Ill PM you my details. :D
    No probs!

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Veneziano Caffe link=1162963842/30#30 date=1169179571
    Quote Originally Posted by Viviane link=1162963842/15#26 date=1168864803
    Scratch my name into one of them please. *Ill PM you my details. :D
    No probs!
    I take that back - now that Ive paid I want an unblemished one. Just write my name in large letters on the box.... :P

  33. #33
    hisybr
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    Re: Venezianos Xmas Mazzer Clearout!

    Hi,

    Will send a PM.

    Cheers, Brian

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi All,

    Just a note to say that we have reached the limit of what we can sell at this price. We still have a bunch of Rio branded minis, but they will be going up to a more sane market price and there will be a significant coffeesnobs discount.

    We still have some minis to sell at the very low price when packaged with a prosumer machine.

    I will be responding to the PMs that everyone has sent in the last few days and we will send out invoices to those who have requested them. Please bear with us over the next few days, as Im doing this at home while Im supposed to be studying for exams!

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    How much is a Mazzer badge to turn it back into a genuine Mazzer grinder? :) Gotta say Im not a big fan of rebadged products... :(

  36. #36
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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Greg Pullman link=1162963842/30#34 date=1169439425
    How much is a Mazzer badge to turn it back into a genuine Mazzer grinder? *:) Gotta say Im not a big fan of rebadged products... :(

    I woulda thought youd love a genuine Pullman grinder 8-)....Not sure if Mazzer will sell you a badge separately.... :-?

  37. #37
    COFFEECHASER
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    Re: Venezianos Xmas Mazzer Clearout!

    Or you could add a "coffeesnob grinder badge" to the list in the appropriate post ;)

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Coffeechaser link=1162963842/30#36 date=1169441404
    Or you could add a "coffeesnob grinder badge" to the list in the appropriate post *;)
    Great idea. Wouldnt have to be only for this grinder. Any chance, Andy?

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    Re: Venezianos Xmas Mazzer Clearout!

    More information that purchasers should be aware of: The documentation with the grinders says that they were manufactured in 2000. They are brand-new, not having been used during their warehousing in the US and our bench tests have revealed no problems with any of them tested so far. In fact, we are using one of the Majors at First Pour now.

    If the badging or the manufacture date are problems for anyone, we will gladly refund deposits.

    Cheers,

    Luca

  40. #40
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    Re: Venezianos Xmas Mazzer Clearout!

    Luca,
    Im still waiting for a reply to my PM? *Im keen to get hold of a mini.

    Brian

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Brian,

    My outbox has a reply sent on the 18th, but I have sent you a new one now.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi Luca,

    I have my grinder now...but just out of curiosity...have they stopped production of the manual switch and replaced it with the timed one?

  43. #43
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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Wushoes link=1162963842/30#41 date=1169808744
    Hi Luca,

    I have my grinder now...but just out of curiosity...have they stopped production of the manual switch and replaced it with the timed one?

    No wushoes- the mini-timer is a separate, more expensive model....The mini manual is still produced and identical to the one you have other than for the rebranding. The current versions have a much more sexy (albeit still absolutely useless ::)) metal finger guard to protect the outlet chute rather than the plastic one in your unit.

    Its the second thing I throw in the bin...straight after the useless undersized tamper ;)

    2mcm

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    Re: Venezianos Xmas Mazzer Clearout!

    Hi David,

    Bummed out not to meet you the other day - baristi who participate in the forums usually are a great bunch!

    Mazzer will basically build anybody whatever they want, as long as they satisfy minimum order quantities, are prepared to give them the required lead up time and pay up-front. I gather that the major American importer decided to stop importing the manual switch minis and replace them with timers because of public liability reasons. With the timer, the most damage that can happen is that a whole chamber gets ground and the timer shuts it off. With the manual switch, obviously you can leave the grinder running indefinitely. Of course, the manual switch is cheaper and might be more robust ... although any mazzer is probably just going to laugh and shrug off domestic use ;P

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by 2muchcoffeeman link=1162963842/30#42 date=1169809148
    Quote Originally Posted by Wushoes link=1162963842/30#41 date=1169808744
    Hi Luca,

    I have my grinder now...but just out of curiosity...have they stopped production of the manual switch and replaced it with the timed one?
    The current versions have a much more sexy (albeit still absolutely useless ::)) metal finger guard to protect the outlet chute rather than the plastic one in your unit.

    Its the second thing I throw in the bin...straight after the useless undersized tamper ;)

    2mcm
    First thing I did ;)

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by 2muchcoffeeman link=1162963842/30#42 date=1169809148
    The current versions have a much more sexy (albeit still absolutely useless ::)) metal finger guard to protect the outlet chute rather than the plastic one in your unit.
    Well, to be accurate, those guards are really to protect people from hurting themselves by putting their fingers (or brushes) in the chute.

    I think that the metal outlet chute is pretty essential for the Mini E, but I kind of scratch my head wondering why youd want one in a normal mini (or any grinder, really). Public liability, I guess. Expect to grind down anything that you stick in the chute, with the appropriate consequences.

    Cheers,

    Luca

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    Re: Venezianos Xmas Mazzer Clearout!

    My Mazzer Mini arrived this morning, and its a beauty. Luca, I want to thank yourself and Peter for the time youve spent on this. I know youve taken some flak a couple of times, but you have one very happy customer right here. :D :D :D

  48. #48
    Flo
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    Re: Venezianos Xmas Mazzer Clearout!

    Hey Viviane arent they just a joy to behold! I love my mini. It looks so damn good sitting on my bench next to G. *;) Dont you just feel like a "real" barista...thwack, thwack, thwack... *:D ;D Enjoy!

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    Re: Venezianos Xmas Mazzer Clearout!

    Im green with envy! :(

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    Re: Venezianos Xmas Mazzer Clearout!

    Quote Originally Posted by Flo link=1162963842/45#47 date=1170036004
    Hey Viviane arent they just a joy to behold! I love my mini. It looks so damn good sitting on my bench next to G. ;) Dont you just feel like a "real" barista...thwack, thwack, thwack... :D ;D Enjoy!
    Ha ha! I love the thwack thwack sound of my new mini. And the mazzer is so damn sexy.

    Thanks again to Luca for your help with me in choosing a grinder and the purchase of the mazzer mini.



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