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Thread: Breville Smart Grinder stopped working

  1. #1
    Member
    Join Date
    Jun 2011
    Posts
    52

    Breville Smart Grinder stopped working

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    as the title suggests, yesterday morning I was struck with the horror of facing a decaffeinated morning when I went to make my usual morning punch in the face.
    I've had no issues at all with my smart grinder, and I have only used Andy's beans in it so far. The grinder works, as in the burrs spin up, and the hopper is full, but beans aren't being ground. For those who own one you'll know that when the grinder is empty the motor spins at a higher rate and sounds higher pitched as it meets no bean resistance. This is what's happening. I get about a teaspoon of grinds come out and it seems to be an issue where the beans aren't feeding into the burrs properly. When I pulled it apart there was plenty of beans covering the burrs so it's not the hopper.

    I've cleaned the burrs with the brushes etc but no luck. This is day two of my nightmarish mornings and I fear I will withdraw and snap at someone.
    If anyone has any ideas or has experienced this please help!

  2. #2
    Senior Member DavidW1960's Avatar
    Join Date
    Jan 2012
    Location
    Kariong NSW
    Posts
    545

    Breville Smart Grinder stopped working

    Take it back and get a new one. Those are covered by a replacement warranty at point of sale - I'm guessing its still under warranty?



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