breville smart grinder
My grinder clogged up and started to make some strange noises as if there was a small pebble stuck in it, so I pulled the burr apart and cleaned it as I would normally. Upon doing this I found a small felt washer at the very bottom of the burr which had disintergrated. This is not a part which is listed on the breville web site and I was wondering if it can be replaced. As I cannot use the grinder without it.
do you mean the upper burr (easily removed with the bucket - like handle) or the lower conical burr? If the lower burr, then metal shims are available for free via the enquiry form on the breville website. If the upper, I would still email them as they tend to be pretty rapid and helpful with responses.
Read the existing 25 page BSG thread the felt is mentioned plenty.
No it is the part beneath the conical burr right at the bottom.
Here's the link to the SG thread. I can't find the pages where it talks about the felt washer but from memory everything works OK when you put it all back together after cleaning it all out. A great resource for all things SG otherwise too.
I just disassembled my SG to install the shims and there was no felt washer under the conical burr. So they may have deleted it in later builds.