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Thread: Sunbeam EM6910 Frothing Problem

  1. #1
    lsimpson4
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    Sunbeam EM6910 Frothing Problem

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hello

    I de-scaled my machine today and cleaned the Group Head and steam wand. I am now having an issue with the steaming wand. It seems to be only heating the milk and putting a huge amount of foam on top. When I submerse the tip it seems to be a lot noisier than it used too be almost too aggressive. Any ideas? Shots are still coming out fine.

    EDIT: Upon reading some threads I think I have done the wrong thing. I ran the de-scaler through the steam wand and let the unit run dry when de-scaling and rinsing the unit with clean water.

    Any tips you guys can offer would be appreciated, even if it means the EM6910 needs to go to a service centre :-[

  2. #2
    lsimpson4
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    Re: Sunbeam EM6910 Frothing Problem

    Anyone???

  3. #3
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    Re: Sunbeam EM6910 Frothing Problem

    Hmmm

    It does say in the book not to run descaler through the steam wand, though I have absolutely no idea why. As it is a separate pump and thermoblock you would expect that would need descaling as well.....

    :-?

    I think a service centre for a look over might be the best option unless someone else in here (AM ;)) can enlighten further...

    Chris

    ...who hasnt run descaler through the steam arm...

  4. #4
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    Re: Sunbeam EM6910 Frothing Problem


    Hi lsimpson4, I suggest you give Graham from Euro Appliances (sponsor on the left of the page) a call.


  5. #5
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    Re: Sunbeam EM6910 Frothing Problem

    They recommend not running descaler through the steam wand as some descalers only flake off the scale, which can block the steam wand.

    Speak to AngerManagement (or better yet, do a search on his posts for descaling/unblocking the steam wand).

    I know that the triple action domestic descaler available from Bombora claims to disolve the scale, theoretically making it safe to put through the steam wand.

    -ACog

  6. #6
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 7D7F737B7B75726F1C0 link=1240125202/4#4 date=1240279652
    I know that the triple action domestic descaler available from Bombora claims to disolve the scale, theoretically making it safe to put through the steam wand.

    -ACog
    Cool.

    I picked up some of that from the lovely Ofra and Renzo at Di Bartoli.

    Think I will alternate descales between the tablet and the Bombora stuff until I run out of tablets.

    Thanks for the explanation ACog

    Chris

  7. #7
    A_M
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 4048505A47230 link=1240125202/5#5 date=1240280062
    Quote Originally Posted by 7D7F737B7B75726F1C0 link=1240125202/4#4 date=1240279652
    I know that the triple action domestic descaler available from Bombora claims to disolve the scale, theoretically making it safe to put through the steam wand.

    -ACog
    Cool.

    I picked up some of that from the lovely Ofra and Renzo at Di Bartoli.

    Think I will alternate descales between the tablet and the Bombora stuff until I run out of tablets.

    Thanks for the explanation ACog

    Chris
    The main reason is that in addition to scale coming loose; at the steam temps, the chemical reaction is a WHS issue...


    NO GOOD TO BREATH...

    Thus find my posts as to cleaning.. Steam temp to LOW and AS wet as possible and DO IT OUTSIDE!!!!

    If that does not work... Then suggest scale in the system :-[ :( :(

    Then you will need to find my posts to see how to do a manual clean..


  8. #8
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 1E31383A2D123E313E383A323A312B5F0 link=1240125202/6#6 date=1240281458


    The main reason is that in addition to scale coming loose; at the steam temps, the chemical reaction is a WHS issue...


    NO GOOD TO BREATH...

    Thus find my posts as to cleaning.. *Steam temp to LOW and *AS wet as possible and DO IT OUTSIDE!!!!
    AM, would this apply to the Bombora gear as well, or just the SB tablets? :-?

    Thanks

    Chris

    ...or should I be directing this to Mr Bombora... :-[



  9. #9
    A_M
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 020A121805610 link=1240125202/7#7 date=1240281654
    Quote Originally Posted by 1E31383A2D123E313E383A323A312B5F0 link=1240125202/6#6 date=1240281458


    The main reason is that in addition to scale coming loose; at the steam temps, the chemical reaction is a WHS issue...


    NO GOOD TO BREATH...

    Thus find my posts as to cleaning.. *Steam temp to LOW and *AS wet as possible and DO IT OUTSIDE!!!!
    AM, would this apply to the Bombora gear as well, or just the SB tablets? *:-?

    Thanks

    Chris

    ...or should I be directing this to Mr Bombora... :-[

    Having used most every thing... I would suggest it is a Risk Management process...

    I am sure that Mr Bombora would also suggest you follow manufacturers guidelines... Even if he is not too concerned, if any thing happened the finger would get directed to some one.....

    I do it on just about all the units I have to service... And so long as it is out side and I go a low as I can on the temp etc not a problem



  10. #10
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 143B32302718343B34323038303B21550 link=1240125202/8#8 date=1240289788
    Having used most every thing... I would suggest it is a Risk Management process...

    I am sure that Mr Bombora would also suggest you follow manufacturers guidelines... Even if he is not too concerned, if any thing happened the finger would get directed to some one.....

    I do it on just about all the units I have to service... *And so long as it is out side and I go a low as I can on the temp etc not a problem

    Fair enough AM, thanks.

    Mr Bs product says use it in the steam wand but I think your advice re the great outdoors is good sense.

    Chris

    ...who rarely follows common sense... ::)

  11. #11
    A_M
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 5A524A405D390 link=1240125202/9#9 date=1240293439
    Quote Originally Posted by 143B32302718343B34323038303B21550 link=1240125202/8#8 date=1240289788
    Having used most every thing... I would suggest it is a Risk Management process...

    I am sure that Mr Bombora would also suggest you follow manufacturers guidelines... Even if he is not too concerned, if any thing happened the finger would get directed to some one.....

    I do it on just about all the units I have to service... *And so long as it is out side and I go a low as I can on the temp etc not a problem

    Fair enough AM, thanks.

    Mr Bs product says use it in the steam wand but I think your advice re the great outdoors is good sense.

    Chris

    ...who rarely follows common sense... ::)
    After you do it... Post back as to the Smell that you can detect... Then add a few for those that your unable to distinguish ;D

  12. #12
    lsimpson4
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 5C4A4F4F5E5C5059595A5A3F0 link=1240125202/3#3 date=1240279646
    Hi lsimpson4, I suggest you give Graham from Euro Appliances (sponsor on the left of the page) a call.
    Okay will do. thanks for the replies everyone!!!

  13. #13
    lsimpson4
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    Re: Sunbeam EM6910 Frothing Problem

    Graham was fantastic. I have some things to try and hopefully they work or a service may be required.

  14. #14
    A_M
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 607F65617C7F6362380C0 link=1240125202/12#12 date=1240365658
    Graham was fantastic. I have some things to try and hopefully they work or a service may be required.
    Let us know how you go... Also feel free to pass on the info unless it is not appropriate..

  15. #15
    lsimpson4
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 7C535A584F705C535C5A58505853493D0 link=1240125202/13#13 date=1240366376
    Quote Originally Posted by 607F65617C7F6362380C0 link=1240125202/12#12 date=1240365658
    Graham was fantastic. I have some things to try and hopefully they work or a service may be required.
    Let us know how you go... Also feel free to pass on the info unless it is not appropriate..
    Things to try are set Steam Temperature to Minimum and Pump Rate to Maximum and try to flush the descaler out of the pump. Will let you know how I go this evening.

  16. #16
    A_M
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    Re: Sunbeam EM6910 Frothing Problem

    Ok, same as I have also stated...

    If you read my post it also shows you how to manually flush the Steam thermoblock..

    AM

  17. #17
    lsimpson4
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    Re: Sunbeam EM6910 Frothing Problem

    Quote Originally Posted by 7C535A584F705C535C5A58505853493D0 link=1240125202/15#15 date=1240369360
    Ok, same as I have also stated...

    If you read my post it also shows you how to manually flush the Steam thermoblock..

    AM
    Ah yes I see. I wasnt sure what that all meant (should have read the manual in more detail) but Ill give it a go later in the week since you have stated not to do the clean procedure in doors. In your post you refer to other posts that are for manual clean process. Im going to look for that post and see if I can do that before a service.



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