Yep. On a recent trip to the USA we could not get great coffee anywhere we went. Most of the espresso was poured ok but there was no love in the milk texturing. they stick the wand in and heat the milk. And it didnt taste right. I even questioned one girl if she knew the correct process and she said yes I do but I was a little distracted this time. I dont think I got microfoam once in 3 weeks.