This comes down to peoples expectations and past experiences.
I get a lot of people asking for a double shot large coffee. Fact is, I use a double shot all the time. So are they really asking for an extra strong coffee because they like it that way or are they asking for a normal strength coffee because in the past theyve been to establishments that serve a large with a single shot and it tasted crap?
The best way to figure it out is to ask them the question back, in different wording. For instance, I repeat back, "so youd like a large, strong coffee" rather than "a large double shot". If their response is, "no normal strength, but with a double shot", then I know theyre request is because theyve been given overly weak coffees in the past. If they were to respond yes, then you know theyre preference is actually for a strong coffee.
The other funny one I had once was someone asking for a flat white, extra froth and some chocolate on top. Basically they wanted a cappuccino, but why bother correcting them and making them feel stupid?
Just stop the shot sooner than usual. Dont modify your method when pulling a shot. Youll end up with a bad tasting coffee, not a weak coffee.Originally Posted by 464A494A48474C4456484A4A514D4740444B250 link=1292928185/0#0 date=1292928185