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Thread: What Do You Do About Bad Milk

  1. #1
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    What Do You Do About Bad Milk

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    I have been using Pura milk for ages and havent had any problems with it until lately. Within the past month I have had 2 bad lots that were probably OK for anything except hot drinks.

    The milk had a slight off smell to it but nothing I would usually worry about. However, when you heat it to 65C and add it to fresh coffee, it accentuates the "off" taste to the point that the coffee is undrinkable.

    Unfortunately, the last lot was a 3 litre container and seeing as I am the only one who drinks full cream milk, it was only good for practicing my crap rosettas or pouring down the sink.

    I was reluctant to take it back to the supermarket because I was the only one who could smell anything wrong with it. I have since changed to A2 and havent had a problem.

    What would you do in this situation? Take it back and face the possible embarassment of being told that you were full of it and there is nothing wrong with the milk, or chuck it out?

    G.

  2. #2
    Senior Member fatboy_1999's Avatar
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    Re: What Do You Do About Bad Milk

    In the interests of full disclosure, I should say that I work for one of the big milk producers. I wont say who and I wont name any brands.

    Having said that, I would take the product back. If you can smell it, the odds are there is something not right with it.

    Unfortunately, there are a number of places along the chain that can effect the product.

    It might be the brand, it might be the batch, it might be the milk handling procedure that happened for that delivery.

    I have noticed it myself with one particular store, and product. I have bought the same product from other stores, no problems, but from this one store, SEVERAL 2LT bottles have gone down the sink after making one flat white with it. Very similar to what you describe. I could smell that it wasnt right. It wasnt OFF, but it wasnt right. We no longer buy our milk from that particular store if possible, and Ive not experienced the same issue anywhere else.

    So I say mention it to the place you bought it.

    Personally, I mentioned my experiences internally at work as I felt it was a conflict for me to talk directly to the store.

  3. #3
    Senior Member GregWormald's Avatar
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    Re: What Do You Do About Bad Milk

    Milk is VERY sensitive to appropriate cold storage. Just an hour or so at room temperature, or less time in a hot truck or storeroom, and it is 1/2 "off" already.

    Take it back. For most of the big shops its easier and safer just to give you a fresh bottle than investigate what might be wrong.

    This can happen to A2 as well.

    Greg

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    Re: What Do You Do About Bad Milk

    I have had 3 bad 2l bottles of A2 in a month from 2 different supermarkets earlier this year.* I really enjoyed A2 in coffee.

    I have switched back to Pura and all has been good.

    I think it just goes to show that the supply line has a big impact on quality no matter what the brand.

    I did notice that A2 tends to turn a day or two earlier before* its used by date than some others though.

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    Re: What Do You Do About Bad Milk

    I checked my fridge with my DMM and it is OK so the problem is not at my end. I was tempted to take it into the supermarket and check their fridge but that might be a bit OTT.

    I would assume (I have no idea) that returned goods to a supermarket may not have much of a priority when it comes to investigation and prevention as things are returned on a regular, daily basis from my observation. I would be surprised if there is any sort of in-depth follow up to complaints about spoilt food as there is no way to quantify the degree of "spoilage" and in some cases may just be customer perception.

    However, I suppose if more people are like me and dont return the milk, there will never be a remedy and we will just continue to put up with it. I think that I will change my attitude and not put up with it in future!

    Just on a side note, I picked up a 2L of A2 today and it is not out of date until 19/7. I wouldnt like to test the theory that it will still be OK in nineteen days...

    G.

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    Re: What Do You Do About Bad Milk

    i am told that at certain times of the year in some areas the cattle have access to pasture that may have a seasonal weed . i know it happens once a year around the SE QLD area only lasts for a month or so and the weeds can pass a slight taint into the milk .
    not everyone notices it but it is there .

    johno

  7. #7
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    Re: What Do You Do About Bad Milk

    True texx.
    In the Riverina at certain times of the year clover and capeweed give the milk a slight taint. Open the vat of 17,000 litres of milk and we can smell such; just like the milk tanker driver does when he carries out this smell inspection every milk pickup. Makes no difference to quality of the milk or the frothing capacity in our coffee making. Not a health threat. Milk is rigouroulsy tested at the farm end believe me.
    Hopefully you get a top grade product. Out of our control once it leaves the farm gate.

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    Re: What Do You Do About Bad Milk

    Quote Originally Posted by 2D3D2B333C3F395E0 link=1309441616/4#4 date=1309527971
    would assume (I have no idea) that returned goods to a supermarket may not have much of a priority when it comes to investigation and prevention as things are returned on a regular, daily basis from my observation.
    I noted on Coles website that I had received a product that had a bad taste (it was garlic bread, and tasted like fake banana essence!!). Two days later, it had been taken off the shelf at my local with a sign saying "DO NOT STOCK UNTIL FURTHER NOTICE".

    Supermarkets are evil, but they take food complaints seriously.

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    Re: What Do You Do About Bad Milk


    Milk can be a pain, I have noticed a lot is in how you do handle it yourself, and hope to heck the store showed as much care, I suspect stores often leave stock out of cold storage at some point too long, likewise I think maybe it gets frozen some times, which also does weird things.

    At home some things are a pain, the other person in my household has a bad habit of picking up milk then continues to shop for 15mins, then its more than that to get it home, never uses a cold bag, then drops it on the bench when home and forgets to put it in the fridge, end result is I now always buy my own milk for coffee use.

    On a fridge note, the energy Nazis want you to run your fridge at 6C+, screw than and run it below 4C, mine stays around second crack, the milk stays fresh till the last drop every time.

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    Senior Member trentski's Avatar
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    Re: What Do You Do About Bad Milk

    Take it back, the store will be fine with it and will happily give you a replacement or refund.

    The milk could have been subject to poor handling practices anywhere along the supply chain, it may have been off before it even got to the store.

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    Re: What Do You Do About Bad Milk

    Unfortunately, SWMBO disposed of it. If it happens again I will definitely take it back. Hopefully, if enough people return and/or complain, they might have a look at their handling procedures.

    G.

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    Re: What Do You Do About Bad Milk


    Bummer for me, after not getting a dud bottle in some time, brought home some fresh A2 with my usual care, opened it the next day to find it just off, you know that stage when it just starts to sour, which explained why it also did not texture so well, and when I sniffed it smelt just a tiny bit off.

    I dont usually bother taking back milk, its borderline not worth the fuel, but when A2 is nearly $5 for 2L it feels wrong to be sold bad stock.

  13. #13
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    Re: What Do You Do About Bad Milk

    Exactly the same issue I had but seeing as it was only cheap Pura I couldnt be bothered taking it back. Then when I thought about it a bit more I decided to take it back on principle.

    When I opened the fridge SWIMBO had already disposed of it.

    Did you take it back?

    G.

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    CoffeeSnobs Owner Andy's Avatar
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    Re: What Do You Do About Bad Milk

    Quote Originally Posted by 2232243C333036510 link=1309441616/4#4 date=1309527971
    checked my fridge with my DMM and it is OK so the problem is not at my end. I was tempted to take it into the supermarket and check their fridge but that might be a bit OTT
    Would be funny to watch the staff expressions though and I would guess it would take 30 seconds for the duty manager to appear.

    I have been suss on the open front fridges in the supermarkets for a long time. Sure some or maybe most of the contents could be at a controlled temperature but stuff too long at the front must be getting slowly heated by the room and it becomes milk-lotto at to which carton copped the most.

    I tend to dig deeper in the back to grab the milk if I have to use one of those fridges but as mentioned, even then the milk might have sat in the sun on the loading bay for a hour before the shelf stackers moved it.

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    Re: What Do You Do About Bad Milk

    I try to avoid those open front fridge displays. My local is enclosed but quite often you see the back door left open and I am sure that is where the problem lies.

    I might get in touch with their management and let them know about it!

    I have got a green shirt at home so I might just walk into their fridge with my DMM and a clipboard - they probably wouldnt even know that I wasnt an employee!

    But then again... Ill just shop elsewhere.


    G.

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    Re: What Do You Do About Bad Milk


    I know those open style fridges really dont feel all that cold to me at times, have always had a suspicion they feel like 8-10C, I always grab the milk from the back as it feels the coldest.

    For my hobby I have a infrared thermometer, probably should try taking a reading with a key chain version one day, small enough likely not to be noticed.

  17. #17
    Senior Member sidewayss's Avatar
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    Re: What Do You Do About Bad Milk

    I can vouch for grabbing from the back. More consistent in temperature. A quick look at the use by date too. There are often times when a few days separate the ones from the back to the front specimens.
    Another reason why id pick from the back is the lower light levels. I believe light is an enemy of milk which destroys vitamins.




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