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Thread: Clothing from the US.

  1. #1
    Senior Member Yelta's Avatar
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    Clothing from the US.

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Placed an order for jeans and shirts with a company in the mid west US 7.30pm Wed, the package arrived in Sydney @ 10.20 am this morning.
    Ordered, picked, packed, shipped and half way around the world in less than three days, lets see how long it takes Aust Post to complete the task.

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    Aust Post !...
    ..last week I noticed a box laying in the street outside our house .
    Thinking it was garbage i picked it up to put in the bin, but noticed it was an unopened package addressed to a resident in the next street !
    I must have "Fallen" out of the Austpost van .
    So ...good luck !

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    CoffeeSnobs Owner Andy's Avatar
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    Best part of a week to you from Sydney.

    International works like that sometimes. It's the same going the other way... I've sent stuff to the US and it's hit their shore in under 48 hours, then taken 10 days to get to the destination. When stuff lands in the standard post queue it can take a while.

    Courier service is often a different matter. As long as all the correct paperwork travels with the parcels then often its an amazing service (at a fair cost mind you!). Two weeks ago I landed 2 large boxes from Japan via UPS and it took less than 48 hours from door to door. I've had similar freight times from other parts of the world too and often the driver is here waiting for a signature before I've even had a chance to look at the tracking to see if the item left.

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    CoffeeSnobs Owner Andy's Avatar
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    Quote Originally Posted by blend52 View Post
    Aust Post !...
    ..last week I noticed a box laying in the street outside our house .
    Thinking it was garbage i picked it up to put in the bin, but noticed it was an unopened package addressed to a resident in the next street !
    I must have "Fallen" out of the Austpost van .
    So ...good luck !
    Contractor... not AustPost. AustPost Parcel delivery is contracted out, it keeps the price low but quality of service can be pretty random in some areas. (most are good though)

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    Quote Originally Posted by Andy View Post
    Contractor... not AustPost. AustPost Parcel delivery is contracted out, it keeps the price low but quality of service can be pretty random in some areas. (most are good though)
    Quite likely ...i was simply going by the "AustPost" label on the package..so its still their responsibility.

    .. I've sent stuff to the US and it's hit their shore in under 48 hours, then taken 10 days to get to the destination. When stuff lands in the standard post queue it can take a while.
    My understanding of " Post" packages ( as opposed to "Courier packages)...from O'seas countries,.. is that the receiving national postal service ( AustPost here) is responsible for delivering locally but gets no revenue for that service. However, by agreement any of our mail posted overseas is handled at the receiving country by a similar reciprocal arrangement...with AustPost keeping all the postal revenue for that package.
    Hence its not surprising that incoming overseas post packages may not get top priority once they land in the receiving country.

  6. #6
    Senior Member Yelta's Avatar
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    3 days from the US, then rested for almost 24 hrs at Botany, then it made its way to Melb where its been resting for almost another 24 hrs, guess if I'm lucky I'll see it by the end of this week.
    Shipped UPS by the way.

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    This wouldn't happen if you shopped locally and you would be able to try them on for size and shape.

    If the US ones don't fit can you get a free exchange?

    Barry

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    Barry, either you are a disgruntled local retailer, or you are very ill informed re international shopping.
    1) many of the items i purchace from O'seas are either not retailed here or are very difficult to find ( IE; specific sizes /code of Levi's, ...certain popular brands of clothing, shoes etc. etc) ..others are just so much cheaper, its impossible to ignore.
    2). many of these internet retailers do offer return/exchange free postage, and others have local addresses for returns and refunds..
    3) as with any significant purchace you have to be careful and informed, Know exactly what you want, check sellers reputation, check costs, terms, conditions etc and even check their shipping methods.
    There is always a risk ( freight damage or loss is the biggest) but sometimes , internet shopping from o'seas is the only means of getting the product you want.

  9. #9
    Senior Member Yelta's Avatar
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    Quote Originally Posted by Barry_Duncan View Post
    This wouldn't happen if you shopped locally and you would be able to try them on for size and shape.

    If the US ones don't fit can you get a free exchange?

    Barry
    Not complaining, simply highlighting the efficiency of the Aust way of doing things compared with the US, I must admit we are slowly catching up.
    As far as fit is concerned, no problem, been placing annual orders with the same company for almost 20 years, I know my size in the brands I like.
    Now for the big one, price, 7 x shirts and 4 pairs of jeans would have cost me just over $1000 had I bought them here in OZ, purchased in the US $288. 00 including UPS shipping, it's a no brainer.
    To answer the next question, why do you need $100 shirts, well I like shirts to fit me, those made for the Aust market fit where they touch, I'm long and lean and always have problems with sleeve and body length, I get what I need over there at a fraction of the price.

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    I am not directly into retailing but I do have a few shares in David Jones and Woolworths. DJ’s are having problems at the moment like many other retailers. Woolworths have closed some Dick Smith stores and are trying to sell that poorly performing arm. Those shares are only a minute part of my investments.

    I am not a big buyer of clothing. When I do buy I like to have the luxury of trying things on, especially with shoes and I don’t go for $100 shirts.

    I spend much more on food and grog than I spend on the rag trade.

    Barry

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    I buy underwear from online Australian shops, recently bought 4 same items at a savings of $15 each, buy clothing and shoes from brick and mortar shops. I do buy camera equipment from B&H in New York at about 2/3 the price here which is delivered in about 4 days.

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    Senior Member Bosco_Lever's Avatar
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    [QUOTE=Barry_Duncan;480159]I am not directly into retailing but I do have a few shares in David Jones and Woolworths. DJs are having problems at the moment like many other retailers. Woolworths have closed some Dick Smith stores and are trying to sell that poorly performing arm.
    Barry[/QUOTE
    Over ten years ago I was part of the DSE group via a franchise agreement. They were profitable then and had a good model, but ran into problems. Like DJ's they have become retail dinosaurs. Retail has changed dramatically, and online purchasing has been embraced by many. They have not changed their model to compensate, and their poor performance is their fault.
    Very little clothing is made in Australia, so all is imported. Many people buy from overseas. My daughter and dozens of her friends have purchased dresses for their yr 12 formals from USA and from China. Dresses made to measure and delivered in under three weeks. Off the shelf, arriving in three to four days. Buy doing so, they saved hundreds, and in some cases thousands of dollars over local offerings. The girls were able to have a massive choice, and all have been happy with the product and service by these internet retailers. Exchange is offered.
    In the past people would spend big dollars in brick and mortar stores, but they do not see the value in this any more, especially since the rents in some shopping areas are so ridiculous. High rent, high wages = high prices. It has been stated many times, but retail is changing rapidly, those not adapting or changing are closing.
    With some clothes you must try before you buy, but others can easily be bought online if you are familiar with the product. There is a future for bricks and mortar stores, they just need to adapt, offer online shopping, or diversify. You will not stop people from buying overseas, that horse was flogged a long time ago. If someone wants a crusade, then support the Aussie farmer, and local food production/manufacturing. They are world class, but find it difficult to compete with offerings from subsidized economies.

  13. #13
    Senior Member dski's Avatar
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    Quote Originally Posted by blend52 View Post
    Barry, either you are a disgruntled local retailer, or you are very ill informed re international shopping.
    1) many of the items i purchace from O'seas are either not retailed here or are very difficult to find ( IE; specific sizes /code of Levi's, ...certain popular brands of clothing, shoes etc. etc).
    Yep I for one find it difficult to find size 14 shoes in domestic shops. Most of them only keep up to 13 tops, and even those are sold out more often than not. It's a pain!

    I know which shoes I like, I order online, and can have them within a few days without the run around. The shop I use does take returns without question, though I've never done this.

    Added bonus: I don't have to deal with annoying sales people and crappy music. Am I getting old and bitter!?

    For specialist equipment like the coffee machine however, I will defend a local retailer every time.
    TC likes this.

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    Senior Member Yelta's Avatar
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    Quote Originally Posted by balwoges View Post
    I buy underwear from online Australian shops, recently bought 4 same items at a savings of $15 each, buy clothing and shoes from brick and mortar shops. I do buy camera equipment from B&H in New York at about 2/3 the price here which is delivered in about 4 days.
    I've dealt with B&H a number of times in the past, sadly they no longer ship Nikon products to Aust, though having said that, Australian photographic retailers have realised they had to compete or go broke, and have adjusted their prices to the point that they are pretty competitive with what's on offer from B&H, bought my wife a D7000 last Christmas, the price difference was not worth the effort of buying offshore.

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    Senior Member Yelta's Avatar
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    Quote Originally Posted by dski View Post

    For specialist equipment like the coffee machine however, I will defend a local retailer every time.
    No argument from me there.

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    Sleep is overrated Thundergod's Avatar
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    BeanBay is online shopping and we all love that.

  17. #17
    Senior Member Yelta's Avatar
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    Quote Originally Posted by Thundergod View Post
    BeanBay is online shopping and we all love that.
    What's not too love?

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    CoffeeSnobs Owner Andy's Avatar
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    ...you can even find Australian made clothing in BeanBay too...
    CoffeeSnobs - BeanBay


    No western shirts or CoffeeSnob Levis (yet)

  19. #19
    Senior Member Yelta's Avatar
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    Package arrived about an hour ago, all good.
    Seems the tracking system dozed off after it hit Melb, heard nothing more until it lobbed on my door step, pretty good effort though, seven days door to door.

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    Senior Member Bosco_Lever's Avatar
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    Quote Originally Posted by dski View Post
    For specialist equipment like the coffee machine however, I will defend a local retailer every time.
    To a certain extent, so will I. Especially pump driven prosumer machines. However, once you up the anti and start looking at levers, and high end specialty machines, where customization is offered by the manufacturer, then I would prefer to deal direct to enhance the experience. Modern day technology has opened up new avenues for enhanced customer service. As this applies to a minority of people it is a moot point.
    Daughter's dress booked in on Friday afternoon at Toll depot in Shanghai, delivered 9am Monday morning on the Gold Coast. Fantastic service, and the product was perfect and very well made. She had been unable to find a suitable dress here that she liked. Similar one, but not as nice was $1200 more than what she paid. No wonder the youth of today are shopping on line. It will only improve, as more retailers and manufacturers step up and embrace a true global market. Specialty and unique products will become more readily available.

  21. #21
    Senior Member GregWormald's Avatar
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    One of the issues with AusPost deliveries is that when a signature is required, the driver of the truck can sign for it and it is deemed delivered--even if it never arrives at the address/person to which it was addressed!

    I've had parcels located in the back room at the post office, registered as 'signed and delivered' days ago. :-(

    Greg

  22. #22
    CoffeeSnobs Owner Andy's Avatar
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    Quote Originally Posted by Yelta View Post
    Package arrived about an hour ago, all good.
    Seems the tracking system dozed off after it hit Melb, heard nothing more until it lobbed on my door step, pretty good effort though, seven days door to door.
    Good result.

    The lack of tracking after Melbourne is normal... aust post scans when they get it and the next scan is when the contractor packs it for delivery.

    They could unload the truck every couple of hours and rescan everything but it might add some lag to the delivery time
    ;-)

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    Senior Member Rocky's Avatar
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    Any complex system can be a bit hit and miss, even the ones that make a big fuss about being 'tracked'.
    When I bought my coffee machine from Melbourne (several years ago) it was correctly addressed by the consigner but sent to Rockingham W.A. instead of Rockhampton QLD. We managed to arrest it's transit at Perth. It's the most travelled coffee machine in Australia.
    Likewise a national company that makes a big deal about its computer tracked freight had me running back and forth between subcontractor depots because of a minor human error.
    There's an element of risk with any 'shipping' - in the past Queensland Rail (goods workers) used to have a reputation for 'cherry picking' attractive items that got lost (along with their paperwork) between rail depots. You had to get the consigner to disguise the item if it looked attractive. Lots of cartons from wine clubs went astray.

  24. #24
    Senior Member Bosco_Lever's Avatar
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    Quote Originally Posted by Rocky View Post
    There's an element of risk with any 'shipping' - in the past Queensland Rail (goods workers) used to have a reputation for 'cherry picking' attractive items that got lost (along with their paperwork) between rail depots. You had to get the consigner to disguise the item if it looked attractive. Lots of cartons from wine clubs went astray.
    I can quote numerous incidents and stories of widespread theft in the transport industry, some of it so blatant, it is amazing the culprits were not caught sooner. How about the theft from new homes being built? Delivery drivers drop off electrical appliances to a new house. Stolen overnight, by an opportunistic burglar, I think not. Some appliances were installed on the same day they were delivered, and still were stolen that same night.

    Make your package as uninviting as possible. Assume the worst, freight companies have some of the most unethical people working for them.

    PS: If you are an employee of a freight company (or similar) and are offended by this comment, please send your name and contact details, with your dispute to my complaints department:
    freerectalexams@gmail.com

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    Dick Smith's now sell Monster brand HDMI Cables at $150, which are generally regarded as indistinguishable from generic $10 ones (google 'monster hdmi scam' or similar). Considering their origins as a place for low cost electronic components and kits for people who knew their stuff, the hypocrisy of this is amazing. It shows that they'll rip people off for a quick buck, cashing in on their name and long-built reputation. The end is in sight.

  26. #26
    Senior Member Barry O'Speedwagon's Avatar
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    Quote Originally Posted by KiteStyle3 View Post
    Dick Smith's now sell Monster brand HDMI Cables at $150, which are generally regarded as indistinguishable from generic $10 ones (google 'monster hdmi scam' or similar). Considering their origins as a place for low cost electronic components and kits for people who knew their stuff, the hypocrisy of this is amazing. It shows that they'll rip people off for a quick buck, cashing in on their name and long-built reputation. The end is in sight.
    Did Dick Smith run over your puppy or something (don't get me wrong...the guy rubs me up the wrong way too)? I'm not sure that offering Monster cables for sale constitutes hypocrisy. I think it is more a reflection of the fact that retail markets are very different to what they were when Dick Smith Electronics started up (paying for retail floor space and selling low mark-up products aint going cut it when the warehouse based internet guys can always beat you price wise). And yes, they face an uphill battle to survive. I'm going out the back to throw my VIC-20 at the cat.

    Cheers
    BOSW
    Last edited by Barry O'Speedwagon; 25th September 2012 at 04:52 PM.

  27. #27
    Senior Member Bosco_Lever's Avatar
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    DSE has been part of the Woolworths group for many years. Dick Smith has nothing to do with DSE.

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    Quote Originally Posted by Bosco_Lever View Post
    ...Dick Smith has nothing to do with DSE.
    except they trade on his name /reputation !

    Quote Originally Posted by [B
    KiteStyle3[/B]]...It shows that they'll rip people off for a quick buck, cashing in on their name and long-built reputation.



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