As a local, why am I not surprised..... IMO Tassie has a long way to go with customer service.
just back from an amazing 2 week holiday in Tassie - brought back some great coffee from Coffee Republic in Launceston - and had a good flat white there as well.
I was not impressed with Tasmanian Restaurants though - and we ate at a fair few places - generally not as professional nor as good as Im used to in Brisbane - plus we had some pretty ordinary service.
As a local, why am I not surprised..... IMO Tassie has a long way to go with customer service.
Yeah.. Really depends on where you were eating at though springbok. Which restaurants did you go to? There are plenty of very good restaurants down in Hobart, you just have to know which ones to go to! :)
Im sure that there are lovely restaurants all over Tasmania - my comment was general and the feeling general - we ate out every night at a mix of places where main meals ranged from $25 - $65, none of which I would return to.
i still enjoyed travelling in yr lovely State though..
For a state which is sold as a tourist destination, you do wonder about the attitude of some operators. I know of one "Tourist Destination" that sells instant coffee with frothed milk on top and calls that a "Cuppucino", dia-bloody-bolical!
That said, having lived in Tas for 6 years in the North West and now North of the state, there are some excellent cafes and restaurants out there but I expect that the number of ordinairy ones dilutes the experience.
Perhaps its the small population (just over 500 000) and the decentralised nature of this population may be contributing to this. Training staff and retaining good staff has always been a problem for the industry anyway no matter where you are and that would make life hard for some of the remote operators.
Despite being in Tasmania for a week, i only really had a chance to try 3-4 different cafes (for coffee, at least).
The clear standout was Pilgrim (which is largely why i didnt experience many other places).
Great coffee, awesome food and the friendliest staff youll find anywhere.
I had a couple of decent coffees at Doctor Coffee on Salamanca.
Run by a couple of young guys, they do a really good job, both with espresso and a really tasty cold drip.
I managed to also visit The Cupping Room whilst in Hobart.
Nice space, nice looking machines but sadly i was very disappointed with the coffee.
It looked great but it was really bitter, overextracted and quite dull.
In Launceston i tried to visit Croplines but sadly it wasnt open on weekends.
Ended up stopping at Coffee Republic, a tiny little place down the road from Croplines on Brisbane St.
Coffee was quite good, although i only had one.
As for the discussion on customer service and professionalism in restaurants and cafes, we found it to be near flawless across the board.
At times those serving us werent as polished as one gets in Melbourne, but personally i like that.
I cannot fault the hospitality in Tasmania and cannot wait to return.
I went to Hobart for a few days. I visited what was formerly known as the Cupping Room in Murray Street, but is now a cafe. While a nice establishment, I was sadly disappointed.Originally Posted by 21342634313438550 link=1217393863/44#44 date=1272849893
Was told to take a seat. Took 5 minutes to order our coffees and get a menu. Ordered some eggs on toast. The food arrived before the coffees. Waiters explained "they were getting hammered at the moment". While great for them, perhaps they need to address their ability to serve coffee to the level expected by that demand.
Coffee was okay, but not like it was in the Cupping Room days.
On Saturday I participated as a sensory judge at the first ever Tasmanian Barista Championships. That was so much fun.
Now I have joined AASCA and look forward to going to Melbourne in early May.
i grow up in Hobart and lived there for 20 years and after going back recently, i must say not much has really has changed much.
There are a few ok places for food and coffee, but nothing to me that really stood out, either when living there or after returning.
When i owned motorbikes in tassie though it was fun :)
Gday all, the wife and i visit Cube Cafe at Seaport, Launceston once a week. Very good atmosphere and great view. The staff are very friendly and welcoming.
Was just in Hobart last week. Found a good coffee at Tricycle at the Salamanca Arts Centre where they were using Five Senses beans.
Just back from Hobart. Villino gets my vote.
The small place has friendly staff, good vibes, and 3 Mazzers next to the Synesso for their rotating selection.
Once I fessed up to snob status, I was treated to a Panama Geisha pourover followed by some interesting cold drip brews.
Richard did a great job as barista and also found time for a chat. The passion is here.
Try Amelia's, lower end of George street in Launceston. I would like to bet that it is one of the better places to grab a coffee. She uses a local roaster Ritual, not a very consistent coffee roast but she does a great job!
Runs a La Marzoco and Mazzers - Only La Marzoco I've seen in Lonny! Well worth the effort and wait to get your coffee there!
I was recently in Hobart and stopped by three of the reccomeneded coffee shops; Villino, Oomph & Pilgrim Espresso. Easily the best of the three was Villino, the blend was super smooth and great to taste, really funky location too! Highly reccomended to try here! Pilgrim wasn't too bad, a good 2nd. While Oomph I found the coffee to be quite underextracted, with a real sour taste. T'was a shame!
On my way to Launceston now...will see how the coffee fares there!
I was in Launceston for a work overnighter last week, Amelia's I found to be great on taste, 2 group La Marzocco, 2 Mazzers with a Blend and a Single from Ritual roasters and they also had cold drip. Not much going on in the way of latte art but the taste was great.
Next time you are in hobart also try Yellow Bernard
Well I just tried Croplines and Coffee Republic today and Amelia yesterday.
Was extremely dissapointed in Croplines, I took a sip and walked out. Coffee was terrible, utterly over extracted.
Coffee Republic was a bit better, but had nothing on Amelia.
Amelia was pretty nice, lightly roasted with citrus notes (not my personal favourite).
Tant Pour Tant seems to be closed??
In Hobart and always go to Island Espresso and Yellow Bernard. Can't go wrong IMO.
Just arrived back from Tassie this morning.
In Launceston I was well looked after by Will at Velocci in St John St. who provided me with 1kg of PNG peaberry (green) and 500gm of his Java/Kenya blend (roasted).
About to have a second cup of the roasted. The first was magnificent.
Also must mention that when I was in Hobart a couple of months ago I visited Villino in Criterion St. and came away with 1kg of Ethiopia Yirgacheffe (green), 1kg of
Guatemala Liquidamber (green) and 500gm of Ethiopia Yirgacheffe "Gelena Abaya" (green).
When I was having a coffee with my wife one morning at the shop, I asked one of the girls if I could buy green beans. She said she would check, rang Richard who was elsewhere doing
coffee things, came back to my table with the phone and the deal was done.
I didn't meet Richard in person only spoke to him on the phone but the following day the beans were at the shop for me to collect.
I recon that's fantastic service to a customer.
In Tassie following Targa Rally. Launceston has a gem in Amelia at LARC 48 George St. Ritual roasters ..roast their own coffee. We had Burundi Columbian and Ethiopian blend. SUPERB . Went back next day and she remembered our previous order. Muffins, cakes and biscuits plus bring your own lunch. They use over 8kg of beans per day.
Breakfast at Delicious in Yorketown Square. Di Bella coffee to die for.
Banjos Bakery 98 Brisbane St is also a good place for a bite to eat and a good coffee. Vroom Vroom
Just left Tassie. Last ritual for great coffee was a visit to Velocci Coffee at 99a St John St Launceston where we met Will. Will remembered CS Geoff. Will has been making coffees since he was 13. He was great to have a chat with about all things coffee. We had a fantastic Espresso blend and left truly satisfied.
Elaia Cafe, southern end of Charles Street is well worth a try. They have recently changed coffee and the improvement is very noticeable
Walked past a window in Rooke Lane Devonport the other day - straight across from Laneway Cafe, saw this!
See a multi group machine there in the distance too.
This sounds crazy, but the Crown Hotel and Bottle Shop on Bathurst Street in Launceston have some locally roasted coffee (from over the bridge in Invermay) and know how to make a great espresso. They are really nice guys who are happy to talk about coffee or craft beers and ciders and are happy to give you a sample of what ever they have available.
It's the best coffee I've found in Launceston after searching for the last 10 months.
I'll have to stop by there next time I'm home.
For those in Burnie area or passing thru, there has now been a good choice out in South Burnie for a while, the Infuse roastery also has small coffee shop section which typically runs one of their house blends and a single origin. Rob takes his coffee making seriously and service is based on making sure you get a well made coffee in whatever form you ordered. Located 46 Strahan st, open 0900-1200 Sat and Mon, 0900 - 1600 Tue to Fri. Good range of gear and freshly roasted beans on sale as well.
We visited again last week when in Tassie for the National Historical Heritage Machinery National Rally. Coffees still excellent. Amelia remembers pervious orders if calling again. Also has a chat about day to day activities. What a friendly place. Must be good coffee because 3 Collingwood footballers checking their mobiles whilst there. Coffee is always consistently good. M-F only.